Configure Security Questions

Configure security questions settings, select the security questions that a user may use as a second verification method during log in, and add custom security questions.

  1. In the Oracle Identity Cloud Service console, expand the Navigation Drawer, click Security, Factors. and then select the Security Questions tab.
  2. In the Security Questions Settings section, under Manage security questions for MFA and account recovery, set options for answer length and the number of questions a user is asked.
    • Number of security questions a user must set up: The minimum number of security questions a user must configure.
    • Minimum answer length: The minimum number of characters that must be contained in each security question answer.
    • Number of security questions a user is asked: The default number of security questions that a user must set up is set to three.

      Note:

      This value can't be changed using the UI. If you need to change this number, you must use the /SecurityQuestionSettings endpoint.
  3. In the Manage Security Questions section:, select the check boxes for the questions that you want to use. To disable a default security question, deselect the check box for that question.
    • Select the Language in which you want to view the questions.
    • To add a custom security question:
      1. Click Add Question.
      2. In the Add a Security Question dialog box, enter the custom security question in the default language row, indicated with an asterisk (*).
      3. Click Save.

        Your custom question is added at the bottom of the Security Questions list.

      Optionally, enter the translated question text into the appropriate language row. When you view the custom security questions in a different language, those questions appear in your default language if you don’t provide translated question text.

    • To edit a custom question:
      1. Locate the custom question in the Security Questions list.
      2. Click the menu to the right of the question and select Edit.
      3. Make your changes and click Save.
    • To remove a custom question:
      1. Locate the custom question in the Security Questions list.
      2. Click the menu to the right of the question and select Remove.
      3. Click Remove in the confirmation dialog box.