Quit an Unresponsive Microsoft Active Directory (AD) Bridge Sync

You can quit an AD Bridge sync that is unresponsive (or stuck).

If syncing is taking longer than expected (for example, several hours), you might want to quit the AD Bridge sync. Always ensure that you are not quitting a Running sync. Once you have quit your current AD Bridge sync, the sync terminates in a Failure state, and you can start another.

  1. In the Identity Cloud Service console, expand the Navigation Drawer, click Settings, and then click Directory Integrations.
  2. To quit the AD Bridge sync, click Abort.
  3. In the Confirmation window, click OK.