Creating a Virtual IP Address for the SWSE and Oracle BI Presentation Services

You create a virtual IP address for the Siebel Web Server Extension (SWSE) and Oracle BI Presentation Services in order to make it appear that all servers are running on the same virtual system. The easiest way to do this is to configure Oracle BI Presentation Services to run on a different port (for example, port 84) from SWSE (which usually runs on port 80).

For example, SWSE is load-balanced across <system1>:port 80 and <system2>: port 80, and Oracle BI Presentation Services is running on <system3>:port 84, and the virtual address is defined as http://siebel.company.com. Therefore, the network or load-balancing software should be configured to route requests like http://siebel.company.com to <system1> and <system2>, and to route requests like http://siebel.company.com:84 to <system3>.

To create a virtual IP address for Siebel Web Engine and Oracle BI Presentation Services:

  1. On the network, set up CSS to direct requests from <virtual domain> to <physical Siebel Web Server Extension system>:

    • Where the acronym CSS represents the load-balancer or router used to do the virtual IP configuration.

    • Where <virtual domain> is the virtual IP prefix that users enter to navigate to the Siebel applications (in the preceding example, this is http://siebel.company.com).

  2. On the network, set up CSS to direct requests from <virtual domain>:84 to <physical Oracle BI Presentation Services system>:84.
  3. In the Siebel application, using the Siebel Administration screen, set the NQHost parameters for Oracle Business Intelligence Symbolic URLs to point to the <virtual domain>:84, instead of directly to the Oracle BI Presentation Services server physical system.

    Note:

    If you are running Oracle's Siebel Business Analytics 7.5.3 instead of version 7.7 or later, perform this next additional step.

  4. In the Siebel application on the Oracle BI Presentation Services server, locate the registry setting \SOFTWARE\Siebel Systems, Inc.\Siebel Analytics\Web\7.5\Charts.
  5. Add a new key, ForceFileBasedPainter, and enter TRUE into the Data string.