Displaying the Diagnostics Group in the Smart View Ribbon

You can choose to display or hide the Diagnostics options in the Smart View ribbon. In first-time Oracle Smart View for Office installations, the Diagnostics options are not displayed.

To display the Diagnostics group of options:

  1. Open the Office application where you are experiencing the issue.
  2. From the Smart View ribbon, select Options, and then select the Advanced tab.
  3. In Advanced, select Show Diagnostics Group on Smart View Ribbon, and then click OK to close the Options dialog box.

    The Diagnostics group is automatically displayed in the Smart View ribbon (see Figure 23-1). You do not need to the restart the Office application.

    Figure 23-1 Tools in the Diagnostics Group in the Smart View Ribbon


    Figure shows the Diagnostics group of commands available in the Smart View ribbon. The commands available by default are Start Diagnostics, Clear Diagnostics Folder, Create Archive, and Diagnostics Options. The Take Screenshot command is disabled until diagnostics are started.
  4. Repeat this procedure in each Office application where you are experiencing the issue.

    Note:

    You must enable the Diagnostics group in each Office application individually. The Diagnostics group will not display in other Office applications until you enable it.

  5. Optional: When finished using the Diagnostics tools, to hide the Diagnostics group in the Smart View ribbon, clear the Show Diagnostics Ribbon Tab check box in the Advanced tab of the Options dialog box.