Entering or Updating Account Telephones
The Phones window lets you track the account's phone numbers.
1. Select the Phones sub tab.
2. Enter a new phone number on the first available blank line or choose the New Record button on the toolbar to insert a blank line.
Note: Enter numbers only. Formatting is done automatically.
3. If a phone number is saved in the header information, it will automatically default to the phone's first row.
4. Enter an extension, if applicable.
5. Select a phone Type from the poplist.
For example: Cell Phone, Fax, General, and Telex.
Note: Your system administrator defines the list of phone types.
6. Check the Primary check box to designate a primary phone.
The primary phone number will appear throughout when Account Summary Information is displayed.
7. Check the Active check box to designate a current number.
If the phone number is no longer valid, uncheck the check box.
8. Choose Save on the toolbar to add the account's telephone numbers to the database.