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Interactions

For your contacts, you can create an interaction to record an inbound phone call, an outbound phone call, a mailed-in response, or a visit by choosing the Interaction button.

Note: The Interaction button on the tool bar is active when you are in the Contact window.

The Interaction button opens a window containing a group of interaction types, a field to record the interaction date (defaults to todays' date), and a field to record the promotion code.

Attention: Once created, you cannot update an interaction.

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