New Features in Oracle Web Customers Release 11
Web Configurator
Customers can use a web browser to place valid orders for complex products with several features and options. Each order is validated to ensure that invalid orders cannot be introduced into the order processing system. Valid orders are saved for future use.
Self-Registration
Without having a system account, prospective customers can register themselves as guests and can browse your web store. They can then request a valid account. If so, an Oracle Workflow process notifies you of their request so that you can grant them a system account. See: Self-Registration.
Tax Functionality
Customers can now view the full cost of their order including tax. Tax charges are displayed based on data stored in Oracle Receivables.
Freight
You can now specify a default freight carrier and freight charges for all orders.
Service Requests
Customers can now enter and update service requests. They can also search the knowledge base of previous service requests. See: Service Requests.
See Also
New Features in Oracle Self-Service Web Applications
