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Repair Charges

Based on your diagnosis, you can estimate the cost of repair to the customer. Your estimate can include time, material, and expenses that you will incur in repairing the product. You can use customized price lists to vary repair prices by customers or product lines. If the product is covered by a warranty or service program, you can optionally apply that support service to discount the charge by the amount that the support service covers. You can also modify the repair charge after the repair has commenced so that unforeseen expenses can be charged to the customer.

Alternatively, if your business does not estimate charges before repairing an item, you can perform the repair and later charge for the time, material, and expenses incurred. You can modify charge details until you create a sales order.

See Also

Entering Charges


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