Closing Repair Lines Manually
You may want to close a repair line manually for several reasons, such as if you create a sales order manually or if you ship an advance replacement and no longer need to track a repair. Updating a repair line's status to Repair Line Closed indicates that Oracle Service will not process the line any further.
To close a repair line manually:
1. Enter search criteria in the Find Repairs window and choose Find to navigate to the Repairs window.
2. Select a repair line, then choose Close Repair from the Special menu.
The status of the repair line is updated to Repair Line Closed.
Note: You can choose Undo Close Repair from the Special menu to negate this action.
See Also
Depot Repair Control
Viewing Repair Lines
