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Viewing and Updating Service Requests

View each service request on line for current information or historical occurrences. Review historical information to show trends for a quality impact. You can also view information about the customer, the customer product, and any service requests. You can use the View Service Request window to find previous service requests for a combination of product, customer, severity, etc.

   To view a service request:

See Also

Entering Service Requests

Entering Service Request Actions


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