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1. Your plain text e-mail notification with attachments includes information that is helpful for you to respond to the notification. Depending on the notification, the information may appear inline in the message body, as links to other reference sources or as attachments to the message. In addition, the notification always includes at least two attachments:

• HTML Message Body--an HTML-formatted version of the notification message.

• Notification Detail Link--a direct link to your notification displayed in the Notification Details web page.

2. When you are done reviewing all the information for the notification, you can respond to the notification in one of three ways:

• Use your mail reader's Reply command to respond, following the instructions in the plain text message body. See: To Respond to a Plain Text E-mail Notification Using Templated Response and To Respond to a Plain Text E-mail Notification Using Direct Response.

• Display the HTML Message Body attachment and respond by selecting one of the response links at the bottom of the HTML message body. See: To Respond to an HTML E-mail Notification.

• Choose the Notification Detail Link attachment to display the Notification Details web page. See: To View the Details of a Notification.

Note: Your Web browser must support JavaScript and Frames to open this attachment. When you open the Notification Detail Link attachment, it automatically attempts to establish a web session with your web server. In doing so, it authenticates your access, verifies that your notification is still open, and displays a message if the notification is already closed.

See Also

Plain Text E-mail with an HTML Attachment