Contents

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Preface

1 Preinstallation

Installation Overview

Installation Requirements

Hardware Requirements

Software Requirements

Memory Requirements

Disk Space Requirements

Preinstallation Tasks

Task 1: Shutting Down and Backing Up Existing Database and Log Files

Task 2: Configuring the Oracle8i Database Server

Task 3: Verifying that the NLS_LANG Parameter is Configured Correctly

Task 4: Starting the Processes Necessary for Installation

Task 5: Configuring Net8 and Check the LISTENER.ORA and TNSNAMES.ORA Files

Task 6: Configuring the INIT.ORA, LISTENER.ORA, and TNSNAMES.ORA Files

Task 7: Including oratnsapi8.dll in the System Path

Task 8: Configuring Oracle Internet File System and Oracle eMail Server to Run on the Same Machine (Optional)

2 Installing and Configuring eMail Server

Installing Oracle eMail Server

Task 1: Running Oracle Universal Installer

Task 2: Entering File Locations

Task 3: Selecting Available Products

Task 4: Verifying Installation Settings

Task 5: Completing the Installation

Configuring Oracle eMail Server

Task 1: Starting the Configuration Assistant

Task 2: Selecting the Configuration Type

Task 3: Creating a New Node

Task 4: Upgrading an Existing eMail Server Node

Task 5: Adding Components to an Existing Node

Task 6: Configuring a Protocol Server

Task 7: Running Utilities

Task 8: Enabling the IMAP4 and POP3 Servers

Task 9: Enabling the SMTP Gateway

Task 10: Enabling LDAP

Task 11: Completing the Configuration

3 Postinstallation

Postinstallation Tasks

Task 1: Verifying the Network Services Setup

Task 2: Starting the Oracle eMail Server Service

Task 3: Registering the SMTP Gateway with Sendmail

Task 4: Setting up ESPrefs

Task 5: Setting Up the ESPrefs Server

Task 6: Migrating Directory Data to an LDAP Directory

Task 7: Configuring eMail Server Thin Client

Task 8: Configuring Protocol Servers

Task 9: Loading Shipped Statistics File for the Cost Based Optimization (Optional)

Task 10: Configure Oracle Enterprise Manager E-mail Capacity Monitoring Pack (Optional)

4 Deinstallation

Deinstalling Database Objects

Deinstalling Software

5 Troubleshooting

Troubleshooting the Installation

Common Errors

Contacting Oracle Support Services