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Setting Oracle Web Client Preferences

Preferences enable you to configure Oracle Web Client to fit your personal work style. For example, you can change your passwords, check your mail quota, and personalize composing and viewing messages. Both incoming and outgoing messages can have filters applied to them to improve message management.

This section describes the following preferences configured in the Preference page subtabs:

• Account Preferences
• E-mail Preferences
• Voice Mail/FAX Preferences

Account Preferences

This section describes how to set Oracle Web Client account preferences and contains the following topics:

• Basic Settings
• Setting Folder Preferences
• Setting Filters

To access your account preferences, click the Preferences global button. To exit, click any of the tabs on the tabs bar.

Basic Settings

On the Basic Settings page under Account Preferences you can perform the following tasks:

• Checking Your Message Quota
• Enabling or Disabling External Access
• Changing Your Password

Checking Your Message Quota

To check your mail quota, click Preferences. The message quota displays in the Quota section of the page. It shows the Total Quota, Email Threshold Quota, Used Quota, and the percentage of your allotted message quota that you have used.

Notes: Message quotas are established by an administrator and cannot be changed from within the Web Client. E-mail messages will stop being delivered to your inbox once your Email Threshold Quota has been reached. Voice mail messages will continue to be delivered until the Total Quota is reached.

Enabling or Disabling External Access

The Web Client is accessed as any other Web page and can be configured to be accessed from outside of your network. If the Web Client is exposed to the Internet, you must first enable external access from within the network before you can access the Web Client externally.

To enable external access to the Web Client, do the following:

1. Click Preferences.
2. In the External Access section of the page, select Allow external network access to this account.
3. Click Submit.

Deselect Allow external network access to this account to disable external access to the Web Client.

Changing Your Password

To change your password, do the following:

1. Click Preferences.
2. Click Change Password.
3. Enter your old password.
4. Enter your new password.
5. Enter your new password again to confirm.
6. Click Submit. A confirmation page displays.
7. Click Done.

   Notes: Changing your password in the Web Client changes your Single Sign-On password. This change does not affect your voice mail password. As a security precaution, Oracle Corporation recommends that you periodically change your password to prevent unauthorized access to your Oracle Collaboration Suite account. Some guidelines for keeping your passwords secure include using a combination of letters and numbers, avoiding repeating characters, and using a mixture of upper and lower case characters.

Setting Folder Preferences

You can configure the Web Client to save your sent messages to a Sent folder and move deleted messages to a Trash folder. The advantage of this is that you save all outgoing correspondence and you can still access deleted messages (until you empty the Trash folder).

To enable your Sent and Trash folders:

1. Click Preferences.
2. From the side navigation bar, click Folders.
3. Select from the When sending messages, place a copy in: list the folder in which you want your sent messages saved. This sets the Sent folder.
4. Select Enabled.

   To disable the Sent folder, select Disabled.

   Note: If a Sent folder is not set or is disabled, sent messages are not copied.

5. Select the folder in which you want your deleted messages saved from the Move deleted messages to: list. This sets the Trash folder.
6. Select Enabled.

   To disable the Trash folder, select Disabled.

   Note: If a Trash folder is not set or is disabled, deleted messages appear in the message list view with a red X in the Type column. The Empty Trash Folder button will no longer display in the message list view. Click the Compact Folder button to permanently expunge deleted messages.

7. Click Submit.

You can also choose to which of your folders your drafts and templates are saved.

Use the Keep message drafts in: list and the Keep message templates in: list to select the folders in which you want your drafts and templates saved. These set your Draft and Template folders.

See Also: "Composing E-mail Messages" for more information about message drafts and templates "Creating Folders and Subfolders" for information about creating folders

Note: The Sent Folder, Draft Folder, and Template Folder options apply only to e-mail. The Trash Folder option applies to e-mail, voice mail, and fax.

Setting Filters

Filters (also called rules) help you manage your messages. A filter acts on a message according to a set of conditions you create. You create filters to flag particular messages in order to perform certain actions on them. For example:

• You can notify another address, such as a cell phone, if a message comes from a specific person.
• You can put a message in a specific folder that comes from a specific sender, or that contains a specific string of characters in the Subject field.
• You can delete a message that comes from a specific sender, or that contains a specific string of characters in the Subject field.

This section contains the following topics:

• Creating a Filter
• Deleting a Filter
• Updating a Filter

Creating a Filter

To create a filter, do the following:

1. Click Preferences.
2. From the side navigation bar, under Account Preferences, click Filters.
3. Click Create.
4. In the Property section of the page, enter a name for the filter in the Filter Name field.

   A filter name can be anything you choose. A suggestion is to name the filter according to what action it performs. For example, a filter named Move moves incoming messages from a specific user to a particular folder.

5. In the Active field, select YES for the filter to be active, or NO for the filter to be inactive.
6. In the Event section of the page, select how you want the message handled: Deliver the message, mark as Message Read, mark as Message Deleted, or Expunge the message.
7. In the Conditions section of the page, choose whether you want all or any of the conditional criteria matched.

   Note: Dates must be specified in the DD-MMM-YYYY format, as in 01-jul-2002.

   The Attribute 1 list determines what header information the filter acts on: information in the Subject, From, TO recipient(s), CC recipient(s), Message size, Priority, or Sent date fields.

   The Operator list determines if the conditions from the Attribute 1 list must match exactly or contain parts of the information you type in the Value field. The choices are: is equal to, starts with, ends with, or contains.

   Type keywords or exact information in the Value field to determine which messages will have filters applied to them. For example, a keyword can be a person's name and exact information can be a person's e-mail address.

   If you want the filter to apply more conditions, click More. If you want the filter to apply fewer conditions, click Fewer.

8. In the Actions section of the page, the Command 1 list contains the possible actions that a filter can apply to a message: Move to, Copy to, Delete, Send a blind copy to, Send a notification to, or Notify me.

   Note: If you choose Expunge in the Event section, the Move to and Copy to actions are not supported and will return an error.

   See Also: Wireless doc for information about SMS notification.

   If you choose Move to or Copy to, select the folder you want the message moved to or copied from in the Folder list.

   If you choose Send a blind copy to or Send a notification to, enter the person's e-mail address in the adjacent field. Use commas to separate multiple entries.

   If you want the filter to apply more actions, click More. If you want the filter to apply fewer actions, click Fewer.

9. Click Submit.

   Note: Filters are applied to each message in the order that they are created or the order that you set. If there are two or more filters with conflicting actions associated with them, the action of the first filter is applied (for example, for a message that meets the criteria of two Move to filters, the message will be moved to the folder specified in the first filter).

Deleting a Filter

To delete a filter, do the following:

1. Click Preferences.
2. From the side navigation bar, under Account Preferences, click Filters.
3. Select the filter you want to delete by selecting the box adjacent to the filter name.
4. Click Delete.

Updating a Filter

You can update existing filters to act on more or less criteria.

To update a filter, do the following:

1. Click Preferences.
2. From the side navigation bar, under Account Preferences, click Filters.
3. Click the filter name for the filter you want to update in the Existing Filters list. The Update window displays.
4. Update the information.
5. Click Submit.

E-mail Preferences

This section contains the following e-mail preferences topics:

• Composing Message Options
• Setting Oracle Web Client Message Viewing Options

Composing Message Options

There are several preferences you can set for composing messages, such as the name seen by recipients of your messages and the manner in which forwarded messages are sent.

This section describes the following tasks:

• Changing the From Name
• Forwarding Messages
• Quoting an Original Message in a Reply
• Using Auto Reply Messages
• Creating and Adding a Signature

Changing the From Name

Just as you can create a contact name for your e-mail contacts, you can create a contact name for yourself that will be seen by recipients of your messages next to your e-mail address.

Note: Changing the From Name value does not change your e-mail address.

To change the From Name, do the following:

1. Click Preferences.
2. Click the E-mail subtab. The Compose Message Options page displays.
3. Type a new From Name in the Optional User Name field.
4. Click Submit.

Forwarding Messages

A forwarded e-mail message can be sent either as an attachment or quoted in the body of the outgoing message.

To change this setting, do the following:

1. Click Preferences.
2. Click the E-mail subtab. The Compose Message Options page displays.
3. In the Message Forward section of the page, choose either as attachments or as quote from the Forward list.
4. Click Submit.

Quoting an Original Message in a Reply

When replying to e-mail messages, you can quote the original message in your reply. This feature is helpful when replying to specific questions or parts within the original message.

For example, if the sender of a message asks several questions, the respondent can respond to each question with replies located near the text of each question. The sender of the message, when reading the reply, sees each of the questions accompanied by the responses.

To quote an original message in your reply, do the following:

1. Click Preferences.
2. Click the E-mail subtab. The Compose Message Options page displays
3. In the Message Reply section of the page, select from the Quote the original message when replying list whether you want to quote the original message as attachments, as quote, or not at all.
4. Click Submit.

Using Auto Reply Messages

Use the Auto Reply feature to inform other users of your absences. When Auto Reply is enabled and someone sends you a message, the server sends a message back to the sender with the words Auto Reply:sender's subject in the Subject field, according to one of four choices from which you select.

To set up and enable an Auto Reply message, do the following:

1. Click Preferences.
2. Click the E-mail subtab. The Compose Message Options page displays.
3. In the Auto Reply section of the page, select from the Mode list one of the following choices:
   • Reply with original message, along with "Auto Reply Message" below: The server replies to all incoming messages by quoting the original message and attaching an optional message that you create. The sender's message goes into your INBOX for retrieval upon your return.
   • Reject sender's email: The sender's message is returned to them. The original message does not get delivered into your INBOX.

     Note: If you choose Reject sender's email, the server sends a message back to the sender with the words Message rejected by the recipient:sender's subject in the Subject field.

   • Vacation, reply only one E-mail with each sender: The server replies to incoming messages by quoting the original message and attaching an optional message that you create. Any particular sender gets notified only once, regardless of how many messages they send to this account. The sender's message goes into your INBOX for retrieval upon your return.
   • Reply each incoming E-mail with "Auto Reply Message" below: The server replies to all incoming messages with an optional message that you create. The sender's message goes into your INBOX for retrieval upon your return.

     Note: If you choose an auto reply mode, you must specify an expiration date.

4. Specify an expiration date for the auto reply in the Expiration Date field. You can enter a date in the field using either the MM/DD/YY or MM/DD/YYYY fromat, or use the calendar icon to browse and choose a date.
5. In the Auto Reply Message field, type the message that you want sent out with the reply.
6. Click Submit.

Creating and Adding a Signature

You can add an electronic signature to your e-mail messages. An electronic signature is appended to the bottom of your message and can contain information about yourself such as your title, business telephone number, and cellular telephone number.

To add an electronic signature, do the following:

1. Click Preferences.
2. Click the E-mail subtab. The Compose Message Options page displays.
3. In the Signature section of the page, enter the text you want to display in the Signature Content field for each signature.

   Note: You can create up to three different electronic signatures.

4. From the Type list, choose whether you want the electronic signature created in rich text or HTML format.
5. Select the signature you want to use by selecting the associated button.
6. Click Submit.

   Notes: To disable your electronic signature, select Don't append signature and click Submit.

   Note: You can click Submit after each preference you set, or you can set as many preferences as you want and click Submit when you finish setting preferences.

Setting Oracle Web Client Message Viewing Options

This section describes the following preferences that can be set for viewing messages using the Oracle Web Client:

• Setting the Number of Messages to Display
• Showing Message Header Information

Setting the Number of Messages to Display

You can configure the Web Client to display any number of messages in the message list view.

To set the number of messages to display in the message list view, do the following:

1. Click Preferences.
2. Click the E-mail subtab.
3. Click Web Client Message Options on the side navigation bar.
4. Enter a number in the Number of messages shown at a time field.
5. Click Submit.

Showing Message Header Information

You can choose to display all header information when viewing your messages so that you can track the path of incoming messages.

To show all header information in the message detail view, do the following:

1. Click Preferences.
2. Click the E-mail subtab.
3. Click Web Client Message Options on the side navigation bar.
4. Select Show all headers of message in detailed view.
5. Click Submit.

   Note: You can set the number of messages to display and to display all header information and click Submit once to set both preferences.

Voice Mail/FAX Preferences

There are several preferences you can set for your voice mail and fax messages, including which greeting to activate, selecting your preferred language for the voice prompts, changing your voice mail password, and selecting a voice mail text name, that is displayed instead of your telephone number to recipients of your voice mail messages.

To set voice mail/fax preferences, do the following:

1. Click Preferences.
2. Click the Voicemail/FAX subtab.
   • To change the type of greeting, select the greeting from the Select a greeting list. The choices are standard, personal, and vacation.

     Note: If you have not recorded a personal or vacation greeting, these choices will not be available.

     See Also: "Setting Personal Options" for more information about creating voice mail greetings

   • To change the preferred language for the voice prompts, select a language from the VoiceMail Preferred Language list. You can select from U.S. English, U.K. English, Spanish, French, German, Italian, Danish, Dutch, and Swedish.

     Note: The Preferred Language setting only applies to Oracle Collaboration Suite Voice Mail.

   • To display a text name rather than your phone number to recipients of your messages, enter the name in the VoiceMail TextName field.
   • To change your password, do the following:
     • Enter your new password in the New VoiceMail Password field. Your password must be numeric only.
     • To confirm your new password, enter it in the Confirm New VoiceMail Password field.

       Note: As a security precaution, Oracle Corporation recommends that you periodically change your Voice Mail password to prevent unauthorized access to your Oracle Collaboration Suite account.

3. Click the Update Settings button.

   If you change your voice mail password, your new password takes effect immediately.

   See Also: "Setting Personal Options" for information on setting the voice mail greeting and other voice mail options

4. Click any tab to exit Preferences.