1. Navigate to the Request More Information page.

2. Use the Request More Information From option to specify the user or role from whom you want to request information.

• To specify another user or role previously involved in this workflow process, select the Workflow Participant option and select the user or role you want from the pull-down menu.

• To specify any user listed in the directory service, select the Any User option and enter the user you want. Select the field's search icon to display a list of values from which to choose. See: Using a List of Values.

3. Enter details about what information you are requesting in the Information Requested field.

4. Select the Submit button to send your request to the specified user. You can also select the Cancel button to return to the previous page without sending your request.

5. After you request more information for a notification, that notification does not appear in your Worklist as an open notification until the user you specified responds to your request. However, you can still review the notification while your request is pending, by choosing to view Notifications From Me in either the Worklist or the Advanced Worklist and then opening the Notification Details page for the notification you want.

• If you do not want to wait any longer for the additional information you requested, you can respond to the notification using the Response section of the Notification Details page. In this case, your pending request for more information is canceled.

• If you want to request more information from a different user, you can submit a new request using the Request Information button in the Response section of the Notification Details page. In this case, your initial request is replaced by the new request, and only the user to whom you sent the new request can respond with more information.