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Oracle® Collaboration Suite Using Oracle Webmail
Release 2 (9.0.4.2)

Part Number B10897-02
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Copyright © 2003, 2004,  Oracle. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Oracle® Collaboration Suite

Using Oracle Webmail

Release 2 (9.0.4.2)

Part No. B10897-02

March 2004

You can use Oracle Webmail to:

This guide provides instructions for:

1 Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For additional information, visit the Oracle Accessibility Program Web site at

http://www.oracle.com/accessibility/

2 Accessing Oracle Webmail

You access Oracle Webmail through a Web browser by entering a unique Web address, known as a Uniform Resource Locator (URL), assigned to the Oracle Webmail login page by your administrator.

To access Oracle Webmail:

  1. Enter the Oracle Webmail URL in the address field of your browser.


    Note:

    You can set the Oracle Webmail URL as a bookmark or make it your home page using your browser's preferences.

  2. Enter your e-mail user name and alphanumeric password.

  3. Click Login. The Oracle Collaboration Suite Welcome page appears.


    Note:

    After you log in to Oracle Webmail, you can access other Oracle Collaboration Suite applications, such as Oracle Calendar, without reauthenticating.

3 Understanding the Page Layout

Oracle Webmail pages contain the following elements:

All Oracle Webmail pages have links to Mail, Directory, Return to Portal, Preferences, Logout, and Help at the bottom and content areas that change depending upon which application you are using.

4 Viewing and Managing Messages

After you log in to Oracle Webmail, click the Mail tab. The All Messages subtab is selected by default, showing the contents of the INBOX folder in the message list view. To view a different folder, select it from the Select a folder list and click Go. From the All Messages page, you can view, manage, and search for any of the messages in your message store.

Additional subtabs under the Mail tab include the following:

Located below the subtab bar is a series of navigational links you can use to return to the message list view of a folder.

For example, if you select the navigational links All Folders > INBOX > hello, you see a message with the subject hello from the INBOX folder. If you click the INBOX link, you return to the message list view of the INBOX folder. If you click the All Folders link, you go to the All Folders page.

This section describes the following tasks:

4.1 Viewing Messages

From the All Messages page, you can view or listen to any of the three different message types supported by Oracle Collaboration Suite: e-mail, voice mail, and fax. Voice mail and fax messages are labeled as such in the Subject column of the All Messages page. E-mail messages display the subject of the message in the Subject column.

To refresh the message list view, click Get Mail.


Notes:

  • E-mail messages sent without a subject display with a No Subject link in the Subject column.

  • To listen to voice mail messages from your computer, you must have a media player installed that is capable of reading files with a .wav extension.

  • Fax messages are sent as attachments with a .tif file extension and can be viewed with any image viewer.


To view or listen to a message:

  1. Click the link in the Subject column of the message you want to view or to which you want to listen.

    E-mail messages display header information and the text of the message.

    When you click Voice Mail or Fax, the header information of the message appears, along with a Download Voice Mail or Download Fax link.

  2. Save the voice mail or fax message to any folder on your hard drive.

  3. Locate the voice mail or fax message and double-click the file to open.


    Notes:

    • You can configure your Web browser to automatically launch a media player or an image viewer to listen to your voice mail messages and view your fax messages rather than download, save, locate, and view the message.

    • The .tif image is stored in a single file with multiple pages, so you need a .tif viewer that is capable of showing multiple page .tif files.


Within the message detail view, you can choose how you want to manage a message you are viewing.

  • Click Reply to reply to the sender only

  • Click Reply All to reply to both the sender and all recipients

  • Click Forward to forward the message to any number of recipients

  • Click Delete to delete the message

  • Click Move to move the message to another folder

This section describes the following tasks:

4.1.1 Replying to Messages

To reply to an e-mail message:

  1. In the message list view, select the box next to the message to which you want to reply and click Reply or Reply All.

  2. The New Message page appears with the To and Subject fields already filled in. You can add additional recipients by entering their e-mail addresses in the To, Cc, or Bcc fields.

  3. Enter the message reply in the Content field.

  4. Click Send.

4.1.2 Forwarding Messages


Note:

You can forward only one message at a time. Depending on how your message forward preferences are set, forwarded messages are either sent as attachments or as a quote.

To forward an e-mail, voice mail, or fax message to any recipient:

  1. In the message list view, select the box next to the message you want to forward, and click Forward.

  2. Enter the e-mail addresses of the recipients in the To, Cc, or Bcc fields.

  3. Enter any message text in the Content field.

  4. Click Send.


See Also:

Oracle Collaboration Suite Setting Oracle Webmail Preferences for information about message forward preferences

4.1.3 Deleting Messages

To delete messages from the message list view, select the box or boxes next to the message or messages you want to delete and click Delete. To select all messages in the message list view, click Select All.


Note:

Clicking Select All only selects the messages that are displayed on the page. Select All does not select all messages in the folder.

Depending upon how your message preferences are set, deleted messages either have a red X next to the message or are moved directly to the Trash folder. If a red X appears next to the message, click Compact Folder to delete the message.


See Also:

Oracle Collaboration Suite Setting Oracle Webmail Preferences for instructions on how to set your deleted message preferences

To empty the Trash folder, click Empty Trash. All messages contained in the Trash folder are permanently expunged from your account.

4.1.4 Moving Messages

To move messages to specific folders:

  1. In the message list view, select the box next to the message you want to move. More than one message can be selected at one time. To select all messages, click Select All.


    Note:

    Clicking Select All selects all of the messages on the page, as opposed to all of the messages in the folder.

  2. From the list next to the Move button, select the folder to which you want to move the message.

  3. Click Move.

4.2 Searching Folders for Messages

Oracle Webmail has a search feature you can use to search your folders for particular messages. You can use either a simple search or an advanced search.

To search your folders using the simple search feature:

  1. Select Folders from the Search list beneath the subtabs bar in the message list view of any folder.

  2. Enter a search string in the containing field.

  3. Click Go.

To search your folders using the advanced search feature:

  1. Click Advanced Search. The Advanced Search page appears.

  2. Specify the criteria you want to use to search the folders.

  3. Fill in the Text field with the information you want the search to use.

  4. Click Go.

    • The first list contains the choice All Folders. If you choose All Folders, all folders will be searched. You can also select a folder from this list to narrow the search parameters.

      Select including subfolders to search any subfolders.


      Note:

      You can use the asterisk (*) as a wild card character in your searches.

    • The second list contains the following search criteria:


      Note:

      Depending upon which criterion you choose, the adjacent list has different choices, noted for each criterion in bold type.

      • Sender: Searches for whether the Sender line of a message contains or does not contain a particular search string

      • To: Searches for whether the To line of a message contains or does not contain a particular search string

      • Cc: Searches for whether the Cc line of a message contains or does not contain a particular search string

      • Subject: Searches for whether the Subject line of a message contains or does not contain a particular search string

      • Sent Date: Searches for whether a particular date is before, is on, or is after the date that a message was sent

      • Received Date: Searches for whether a particular date is before, is on, or is after the date that a message was received


        Note:

        Dates must be specified in the DD-MMM-YYYY format, as in 01-jul-2002.

      • Type: Searches for a particular message type: is email, is voice mail, or is fax

      • State: Searches for whether a message is read or is not read

      • Size: Searches for whether a message is greater than or equal to or is less than or equal to a particular size (in KB)

    These options allow you to search your folders using exact or partial information, depending upon how much you know about your search subject.

5 Composing E-mail Messages

Oracle Webmail provides you with all the tools you need to generate e-mail messages. You can compose and send e-mail messages, set message priority, save composed messages as a draft or a template, and add or remove attachments.

This section describes the following tasks:

5.1 Composing and Sending E-mail Messages


Note:

If you are using Internet Explorer, you can compose messages in HTML format. If you are using Netscape Navigator, you can compose messages in text format only.

To compose an e-mail message:

  1. Click New Message on the All Messages page.

  2. Fill in the header information.

    • To: Enter the e-mail address of any recipient (this is a required field)

    • Cc: Enter the e-mail address of any recipient you want to receive a copy of your message

    • Bcc: Enter the e-mail address of any recipient you want to receive a copy of your message but who will not be listed as a recipient of the message

    • Subject: Enter a short description of the e-mail message

  3. Select a priority for the outgoing message, High, Normal, or Low, from the Priority list. The default setting is Normal.

    A high-priority message appears in the recipient's INBOX with a red arrow pointing up. A low-priority message is indicated with a blue arrow pointing down.

  4. Type the message in the Content field.


    See Also:

    "Adding File Attachments to E-mail Messages" for information about attaching files

  5. To send the message, click Send. To cancel the message, click Cancel.

    You can also save a message as a draft to send later, or save it as a template.

5.1.1 Composing Messages to Contacts

You can send a message to a contact in your address book by clicking the Directory tab, selecting the box next to the desired contact, and clicking Send Mail. Alternatively, you can click the user's e-mail address.


See Also:

"Managing Directory Address Books" for more information about address books

5.2 Checking the Spelling of a Message

Spell check checks the spelling of the Content field. You can specify, from a list of supported languages, the language to use in the spell check. Spell Check does not check the spelling of the header information (To, From, Cc, Bcc, and Subject).

To check the spelling of a message:

  1. From the list next to the Spell Check button, select the language to use to spell check your message, then click Spell Check.

    On the Spell Check page, you see the following:

    • Content: Sentence or phrase where the word appears. The misspelled word appears in red bold text.

    • Problem: Explanation of why Spell Check has flagged this word.

    • Replace with: Suggested alternative words.

  2. Select a word from the list of suggestions or type the correct spelling of the word in the Replace with field and click Change.

You can change all occurrences of the misspelled word by clicking Change All.

If the word is correctly spelled, you can bypass any correction by clicking Ignore. If there are multiple occurrences of the word, click Ignore All.

Finally, you can delete the word from your message by clicking Delete.

5.3 Saving an E-mail Message as a Draft

You can save a message as a draft, return to finish the message, and send it at a later time. Use this feature for messages that require revisions before sending or for messages that you want to send later.


Note:

To use this feature, you must first set your Draft folder in Preferences.

To save an e-mail message as a draft:

  1. Compose a message in the New Message page.

  2. Click Save Draft.

The message is saved to the Drafts folder you specified and can be retrieved from there.


See Also:

Oracle Collaboration Suite Setting Oracle Webmail Preferences for more information about setting a Drafts folder

5.4 Saving an E-mail Message as a Template

You can save a message as a template to avoid having to compose the same message many times. For example, if you are on a distribution list that requires you to keep the list subscribers up-to-date on a certain project, you can save your initial message as a template, changing only the content, as necessary.


Note:

To use this feature, you must first set your Template folder in Preferences.

To save an e-mail message as a template:

  1. Compose a message in the New Message page.

  2. Click Save as Template.

The message is saved to the Template folder you specified and can be retrieved from there.


See Also:

Oracle Collaboration Suite Setting Oracle Webmail Preferences for more information about setting a Templates folder

5.5 Adding File Attachments to E-mail Messages

You can attach various types of files, such as text files, graphics, and audio files, to your e-mail messages.

To attach a file to a message:

  1. Compose a message in the New Message page.

  2. Next to Attachments, click Add. The Attach File page appears.

  3. Enter the location of the file or click Browse to locate the file.

  4. Click Attach to attach the file to the message.

  5. Click OK to close the Attach File page.

    Attached files are listed in the Attachments field below the Content field.

  6. Click Send.

To remove an attachment from your message, click Remove.

6 Managing Folders

Oracle Webmail organizes all messages in folders. By default, all incoming messages are saved in the folder called INBOX. You can create and name new folders and subfolders to manage your messages according to project, client, or subject criteria. You can also use filters to place incoming messages into folders other than the INBOX.

The server only creates the INBOX folder. If you decide to have a copy of sent messages stored, or to have deleted items moved instead of deleted, you must create these folders prior to setting the preferences.


See Also:


Additional folders that have specific purposes include Trash, Drafts, and Templates folders.

This section describes the following tasks:

6.1 Viewing Folders

To view your folders, click the All Folders subtab under the Mail tab. Folders are listed in descending alphabetical order after INBOX and the following folders, if set: Sent, Drafts, Templates, and Trash.

Each folder is organized so that you can quickly see:

  • The name of each folder and any subfolders contained within the folder

  • The number of messages in each folder

  • The number of unread messages in each folder

  • The size of each folder, expressed as the amount of data, in kilobytes (KB)

  • Whether a folder is a shared folder


Notes:

  • If an icon appears in the Shared column of the folder list view on the All Folders page, it denotes that a folder is owned by you and shared with other users. Click the icon to view a list of users with whom you share the folder and to edit the list.

  • To view folders that are owned by other users and shared with you, select Shared.


6.2 Creating Folders and Subfolders

To create a folder or subfolder:

  1. Click the All Folders subtab.

  2. Type a name for the folder in the Folder Name field.

  3. If the folder you are creating is a subfolder, select a folder from the Select a parent folder list.

  4. Click Create.

Your new folder appears in the list. Subfolders are displayed in an indented list beneath the parent folder.

6.3 Deleting Folders and Subfolders

To delete a folder or subfolder:

  1. Click the All Folders subtab.

  2. Click the icon in the Delete column of the folder you want to delete.


    Note:

    Deleting a folder deletes the folder and any messages it contains.

6.4 Renaming Folders

To rename your folders and subfolders:

  1. Click the All Folders subtab.

  2. Click the icon in the Edit column of the folder or subfolder you want to rename. The Edit Folder page appears.

  3. Type the new folder name in the Folder Name field.

  4. Click Apply.

6.5 Expunging Folders

Expunging folders completely removes any messages marked as deleted from the server.


Caution:

You cannot undo this action. Oracle Webmail does not ask you to confirm this action.

To expunge folders:

  1. Click the All Folders subtab.

  2. Click the icon in the Expunge column of the folder you want to expunge.

6.6 Sharing Folders

You can share any of the folders that you own with other Oracle Collaboration Suite users, and other users can share their folders with you.

To share your folders:

  1. Click the All Folders subtab.

  2. Click the icon in the Edit column of the folder or subfolder you want to share. The Edit Folder page appears.

  3. Enter the user ID of the person or name of the distribution list with whom you want to share the folder in the Grantee field.

  4. Select either Read Privilege or Write Privilege, or both, depending upon what privileges you want to grant.

  5. Click Apply.

Shared folders are displayed on the All Folders page with an editing icon in the Shared column of the folders list. Click this icon to display the Edit Folder page and edit the name of the folder, add or delete users from the Grantee list, or change the privileges of individual users.

7 Managing Public Distribution Lists

Public distribution lists are similar to the distribution lists you can create in your address book.


See Also:

"Managing Directory Address Books" for information about creating distribution lists

Public distribution lists differ from other distribution lists because they are:

Any Oracle Collaboration Suite user can own a public list. Public distribution lists can be managed using either Oracle Webmail or the e-mail command client interface.

This section describes the following tasks:

7.1 Using the E-mail Command Client Interface to Manage Public Distribution Lists

The e-mail command client interface is simply using an e-mail message to send one or more of a set of commands to a list ID to perform certain actions. The commands are subscribe, unsubscribe, scheduling, help, suspend, resume, list, invite, and approve, and are described in the sections that follow.


Note:

The e-mail command client interface is accessed by sending an e-mail message in a particular format and content to list_ID-admin@domain.

For example, if you want to subscribe to the help_java@acme.com list, send an e-mail message to help_java-admin@acme.com and type subscribe in the message body.

There is no need to enter anything on the Subject line of the message as the list server does not recognize this line.


Commands are sent in the message body of an e-mail message.

The following is a list of characteristics of the e-mail interface commands:

  • Commands are not case-sensitive

  • Multiple commands can be sent in the same e-mail delimited with a semicolon (;)

  • If a command fails, an error e-mail message is returned. Possible errors for each of the commands are described in the following sections.

  • Some commands require a reconfirmation. Reconfirmations are explained in the following sections.

  • Variable values are optional unless specifically stated otherwise. Any name-value pair can be omitted, and the default value for that name used.

The list administrator executes the commands and replies with a success or failure message.

7.2 Subscribing to Public Distribution Lists

Any Oracle Collaboration Suite user can subscribe to a public distribution list. If you subscribe to a restricted list, an e-mail message is sent to you confirming or denying your subscription.

To subscribe to a list using Oracle Webmail:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

  2. Select View All Lists to see a list of all the public distribution lists.

  3. Select the Select box for the distribution list ID to which you want to subscribe.

  4. Click Subscribe.

When you subscribe to a public distribution list, you are sent an e-mail message containing a help menu for the list and orclmailmergetags to use with certain e-mail command client functions.


See Also:

"Scheduling E-mail Delivery Through Lists" for more information about orclmailmergetags

To subscribe to a list using the e-mail command client interface, send the command subscribe in the message body of an e-mail to list_ID-admin@domain.

To subscribe a specific mail ID to a list using the e-mail command client interface, send the following command in the message body of an e-mail to list_ID-admin@domain:

subscribe mailid=mailid

In the preceding command:

  • mailid is the mail ID that is to be subscribed to the list. The default is the sender's ID.

The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to the list_ID-admin@domain:

subscribe reconfirm=unique_identifier@domain 

In the preceding command:

  • unique_identifier is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).

    The reconfirm parameter is used with the mailid parameter when a user subscribes to a restricted list. The subscription request is sent to the owner of the list who must respond with a message in the form:

    subscribe mailid=userid reconfirm=mailid
    

    Notes:

    • If the mailid parameter has a value other than the sender, a reconfirmation mail is sent to the mail ID to reconfirm the subscription.

    • Subscription of lists to another list is an administration task managed by the system or domain administrator.


Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

  • Already subscribed: Occurs if subscription is requested for a mail ID that is already subscribed to the list

7.3 Unsubscribing from Public Distribution Lists

To unsubscribe from a list using Oracle Webmail:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

  2. Select the Select box for the distribution list ID from which you want to unsubscribe.

  3. Click Unsubscribe.

To unsubscribe from a list using the e-mail command client interface, send the command unsubscribe in the message body of an e-mail to list_ID-admin@domain.

To unsubscribe a specific mail ID from a list using the e-mail command client interface, send the following command in the message body of an e-mail to list_ID-admin@domain:

unsubscribe mailid=mailid

In the preceding command:

  • mailid is the mail ID to unsubscribe from the list. The default is the sender's mail ID.

The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to the list_ID-admin@domain:

unsubscribe reconfirm=unique_identifier@domain 

In the preceding command:

  • unique_identifier is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).

    The reconfirm parameter is used with the mailid parameter when a user unsubscribes from a restricted list. The unsubscription request is sent to the owner of the list who must respond with a message in the form:

    unsubscribe mailid=userid reconfirm=mailid
    

    Notes:

    • If the mailid parameter has a value other than the sender, a reconfirmation mail is sent to the mail ID to reconfirm the unsubscription.

    • If the unsubscribe request is sent by the list owner, there is no reconfirmation.


Possible errors are as follows:

7.4 Scheduling E-mail Delivery Through Lists

To schedule delivery of an e-mail message to members of a public distribution list, send the following command in the message body of an e-mail message to the list ID, followed by the message text:

<orclmailmergetags> send_schedule=DD-MMM-YYYY [hh24:mi] [+/-TZH:TZM] </orclmailmergetags>

Notes:

All of this information must be contained on one line in the message in plain text. No line breaks or HTML tags are allowed inside the <orclmailmergetags> tag.

In the preceding command:

  • orclmailmergetags are notices sent to a user when they subscribe to a public distribution list.

  • DD-MMM-YYYY is required to schedule when the email is to be sent. The format is a two-digit date, three-character month, and four-digit year.

  • hh24:mi is the time to which the sending server is set based on a 24-hour clock (optional).

  • +/-TZH is the hour of the location to which you want to send the message relative to either Greenwich Mean Time (GMT) or the local time, depending upon how the server sending the message is set (optional).

  • TZM: The minutes associated with the previously explained hour (optional).

For example, to schedule a message sent from the payroll department of an enterprise to all employees at midnight on May 31, 2004, send the following message to payroll@acme.com:

<payrollmergetag>send_schedule=31-MAY-2004 00:00 -07:00 </payrollmergetag>
Your salary for the month of May has been credited to your bank account.

Note:

Some parts of the world observe daylight savings time.

If an e-mail is scheduled for delivery in the future, then it is delivered on that date. If an e-mail is scheduled for delivery on a past date or no time value is entered, it is sent at the current date and time.

If no value for time zone is entered, the information from the RFC 822 date header of the message is used.

7.5 Obtaining Information about Specific Public Distribution Lists

To obtain information about a public distribution list, send an e-mail message to the list ID and type help in the message body.


Notes:

  • The help information contains information about a list, such as who can subscribe, what information goes on the list, who can post to the list, and commands that can be sent to the list.

  • Help commands for specific lists are sent when the user successfully subscribes to the list.

  • The help information for the owner of a list is different from the help information for subscribers to the list.


Possible error is as follows:

  • The Incorrect command syntax error occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.


See Also:

"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

7.6 Suspending Communication from a Public Distribution List

Public distribution lists can be very large and can have many subscribers. You will receive messages from the list every time a subscriber posts a message. You can suspend communication from your lists to minimize the amount of mail you receive during an absence.

To temporarily suspend delivery of e-mail from a public distribution list:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

  2. Select the Select box for the distribution list ID from which you want to suspend communication.

  3. Click Suspend.

To temporarily suspend delivery of mail from a list using the e-mail command client interface, send the command suspend in the message body of an e-mail to list_ID-admin@domain.

To temporarily suspend delivery of mail to a specific mail ID from a list using the e-mail command client interface, send the following command in the message body of an e-mail to list_ID-admin@domain:

suspend mailid=mailid

In the preceding command:

  • mailid is the mail ID to suspend delivery of mail from the list. The default is the sender's mail ID.

The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to list_ID-admin@domain:

suspend reconfirm=unique_identifier@domain

In the preceding command:

  • unique_identifier is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).

    The reconfirm parameter is used with the mailid parameter when a user has mail delivery suspended from a restricted list. The suspend request is sent to the owner of the list who must respond with a message in the form:

    suspend mailid=userid reconfirm=mailid
    

    Notes:

    • If the mailid parameter has a value other than the sender, a reconfirmation mail is sent to the mail ID to suspend delivery.

    • If the suspend request is sent by the list owner, there is no reconfirmation.

    • If the mailing list is set to Archive Only or if the subscriber has chosen not to receive e-mail during subscription, this command does nothing and returns Success.


Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

  • Unknown subscriber: Occurs if the suspend command is sent for a mail ID that is not subscribed to the list.

  • Incorrect usage: Occurs if the suspend command is sent for a mail ID that is already suspended.


See Also:

"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

7.7 Resuming Mail Delivery from a Public Distribution List

A subscriber can resume the delivery of mail from a public distribution list following a suspension of mail delivery.

To resume delivery of mail from a public distribution list using Oracle Webmail, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

  2. Select the Select box for the distribution list ID to which you want to resume communication.

  3. Click Resume.

To resume delivery of mail from a list using the e-mail command client interface, send the command resume in the message body of an e-mail to list_ID-admin@domain.

To resume delivery of mail to a specific mail ID from a list using the e-mail command client interface, send the following command in the message body of an e-mail to list_ID-admin@domain:

resume mailid=mailid

In the preceding command:

  • mailid is the mail ID to resume delivery of mail from the list. The default is the sender's mail ID.

The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to list_ID-admin@domain:

resume reconfirm=unique_identifier@domain

In the preceding command:

  • unique_identifier is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).

    The reconfirm parameter is used with the mailid parameter when a user has mail delivery resumed from a restricted list. The resume request is sent to the owner of the list who must respond with a message in the form:

    suspend mailid=userid reconfirm=mailid
    

    Notes:

    • Only use the resume command after a suspend command.

    • If the mailid parameter has a value other than the sender, a reconfirmation mail is sent to the mail ID to resume delivery.

    • If the resume request is sent by the list owner, there is no reconfirmation.


Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

  • Unknown subscriber: Occurs if the resume command is sent for a mail ID that is not subscribed to the list

  • Incorrect usage: Occurs if the resume command is sent for a mail ID that is not suspended


    See Also:

    "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

7.8 Viewing All Public Distribution Lists

To view all public distribution lists:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

  2. Click View All Lists.

To view all public distribution lists, send an e-mail message to the list ID and type list in the message body.

Possible error is as follows:

  • The Incorrect command syntax error occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.


See Also:

"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

7.9 Sending Out Subscription Invitations

To send out subscription invitations to public distribution lists you own:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

  2. Click View Owned Lists to display lists you own.

  3. Click Invite associated with the public distribution list to which you want to invite subscribers.

  4. Enter a comma delimited list of user IDs of the users to whom you want to extend invitations.

  5. Click Invite.

To send out subscription invitations to public distribution lists you own using the e-mail command client interface, send the following command in the message body of an e-mail to list_ID-admin@domain:

Invite mailid=mailid mailid=mailid mailid=mailid

In the preceding command, mailid is a list of mail IDs to which the invitations are sent. At least one ID is required, and there is no default value.


Notes:

  • The invite command can be sent only by a list owner. The command sends an e-mail message inviting mail IDs to join the list. List owners can add their own text to the invitation e-mail message.

  • Upon receipt of an invitation, the recipient must follow the instructions in the e-mail and send an e-mail with a specific syntax to the list server to subscribe.

  • Invitations are the only method for users to join closed lists.


Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

  • Users are notified of the invitation by e-mail. When they accept the invitation, they are automatically added to the list.


See Also:

"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

7.10 Approving Moderated List Postings

If you choose to make your list a moderated list, all posted messages are delivered to the moderator for approval. A moderator approves a message by sending an approve command to the list ID. The list administrator then delivers the mail to the subscribers of the list.

To send an approve command using the e-mail command client interface, send the following command in the message body of an e-mail message to the list ID:

Approve message=message_id

In the preceding command, the message_id variable is required, and is the unique ID of the message that moderators want to approve.

Possible errors are as follows:

7.11 Owning a Public Distribution List

Any Oracle Collaboration Suite user can own a public distribution list. When you own a list, you are the administrator of that list. You can choose to restrict the list or have it moderated.

Lists you own are listed on the Lists you own page.

To initiate a list:

  1. Send a message to the system or domain administrator requesting the creation of a public list.

  2. State whether you want the new list to be unrestricted, restricted, or closed.

  3. State whether you want the new list to be a discussion, moderated, or edited list.

    If you decide to make the list moderated or edited, provide the name of the moderator or editor to the administrator, whether it is you or some other user.

7.12 Posting a Message to a Public Distribution List

To post a message to a public distribution list to which you are subscribed:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

    You can also post messages to public distribution lists you own by clicking View Owned Lists.

  2. Select the Select box for the distribution list ID to which you want to post a message.

  3. Click Compose. The New Message page appears, with the mail ID for the public distribution list in the To field.


    See Also:

    "Composing and Sending E-mail Messages" for more information about composing messages

8 Managing Directory Address Books

You can create and store contact information for anyone with whom you communicate using the address book feature.


Note:

Contact information is stored in Oracle Internet Directory.

This section explains how to use your directory address book and contains the following topics:

8.1 Creating a Directory Address Book Entry

To create a directory address book entry:

  1. Select the Directory tab. The Address Book page appears.

  2. Click New Contact.

  3. Enter the contact information. The Contact Name field is mandatory, all other fields are optional.


    Note:

    Typing the contact name in the To field of a message automatically addresses the message to the e-mail address assigned to the contact name.

  4. Click Save.


    See Also:

    "Composing and Sending E-mail Messages" for information about composing e-mail messages

8.2 Editing a Directory Address Book Entry

To modify a directory address book entry:

  1. Select the Directory tab. The Address Book page appears.

  2. Click the Name in the entry you want to edit.

  3. Make any necessary corrections or additions.

  4. Click Save.

8.3 Deleting a Directory Address Book Entry

To delete a directory address book entry:

  1. Select the Directory tab. The Address Book page is displayed.

  2. Select the Select box for the name you want to delete.

  3. Click Delete.


    Note:

    When you click Delete, the application does not ask you to confirm the deletion.