| Oracle® Collaboration Suite Using Oracle Files Release 2 (9.0.4) Part Number B10900-02 |
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| Oracle® Collaboration Suite Using Oracle Files Release 2 (9.0.4) Part Number B10900-02 |
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View PDF |
Copyright © 2003, 2004 Oracle. All rights reserved.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Using Oracle Files
Release 2 (9.0.4)
Part No. B10900-02
March 2004
Oracle Files is designed as an enterprise file server replacement, with added content management features (for example, versioning) that enable users to collaborate more productively. All content is stored in an Oracle database.
Oracle Files provides:
Support for file-sharing and collaboration protocols.
A Web UI, designed for large-scale deployments.
Workspace-based collaboration.
Content management features like extensible metadata, versioning, and content-based searching.
Workflow integration for approval and routing.
User and administrator options for single file recovery.
Scalability, reliability, security, and platform independence.
These features and capabilities are designed to help IT managers lower costs through file server consolidation while simultaneously making employees more productive.
This guide provides a high-level overview of Oracle Files concepts, features and functionality.
This guide contains the following topics:
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In Oracle Files there are three levels of administration.
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See Also: Oracle Files Administrator's Guide for more information about administering Oracle Files |
The System Administrator is responsible for managing the Oracle Files domain, starting and stopping the domain controller, nodes, service and servers, and tuning the system to ensure reliability and performance.
The Site Administrator manages Oracle Files Subscribers. Users in one Subscriber do not have access to the content of users in another Subscriber. The Site Administrator creates, modifies, and deletes Subscribers. The Site Administration has a different view in Oracle Files than regular users.
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Note: Because Site Administrators must use Single-Sign On (SSO) for Oracle Files, and because of current SSO limitations, you can have only one Oracle Files Subscriber. |
In Oracle Files, a Subscriber is an organizational entity where users can collaborate on files and folders. Each Subscriber has its own Subscriber Administrator. The Subscriber Administrator, an enhanced user, administers the Subscriber by managing quota, users, and categories, specifying Subscriber settings, and restoring files from the Archive. The Subscriber Administrator has a different view in Oracle Files than regular users.
This section contains the following topics:
Each user has a My Public Files folder where he or she can store files, viewable by all Subscriber users.
Each user has a My Private Files folder where only he or she can access, store, and view files.
Collaborative file management in Oracle Files allows users to:
Send links to documents instead of attaching documents to e-mails.
Work collaboratively on one copy of a document, so that changes are immediately available, and users do not overwrite each other's changes.
Control access to content through Workspace membership.
A user's Public and Private Files folders are allocated a storage quota by the Subscriber Administrator. The contents of each folder, including the Trash folder, count against allocated quota for that folder. Exceeding allocated quota prevents the user from storing additional content in the folder. A user can, however, request increased quota from the Subscriber Administrator.
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See Also: "File Management" in Oracle Files online help for detailed information |
A Workspace is where a selected group of Oracle Files users store and collaborate on files and folders. The content of a Workspace is visible and editable only by its members. A Workspace includes at least one administrator, and can include participants and viewers.
Workspace collaboration features of Oracle Files allow users to:
Send links to documents instead of attaching documents to e-mails.
Work collaboratively on one copy of a document -- changes are immediately visible to all members of the Workspace, and users do not overwrite each other's changes.
Control access to content through Workspace access levels.
Copy and move Workspace content from one location to another.
Users can be assigned three levels of access to a Workspace.
Workspace Administrator: The role of the Workspace Administrator is to manage the Workspace. The management role includes such functions as adding and removing Workspace members, modifying member access, requesting more Workspace quota, and specifying the visibility and Workspace type. The Workspace Administrator has full access to the files and folders of the Workspace, and can unlock files that have been locked by other Workspace members.
Participant: A Workspace participant can edit the contents and properties of files and folders in the Workspace. A Workspace participant can copy and move items to and from the Workspace, and can delete files and folders from the Workspace, and the Workspace's Trash folder.
Viewer: A Workspace viewer is restricted to viewing Workspace files and folders.
Each Workspace is allocated a storage quota by the Workspace Administrator. The contents of each Workspace, including its Public and Trash folders, count against the Workspace's allocated quota. Exceeding the Workspace's quota prevents Workspace members from storing additional content in the Workspace. The Workspace's administrators can, however, request increased quota from the Subscriber Administrator.
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See Also: "Workspace Management" in Oracle Files online help for detailed information |
Files deleted in Private and Public folders are moved to Personal Trash. Files deleted in Workspaces are moved to a corresponding Trash folder. A user can request that the Subscriber Administrator restore files that have been emptied from the trash. Content moved to trash counts against quota until trash is emptied.
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See Also: "File Management" in Oracle Files online help for detailed information |
Users can conduct simple or advanced searches. Advanced searching allows users to refine and combine search criteria.
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See Also: "Search Options" in Oracle Files online help for detailed information |
Oracle Files offers three levels of document locking functionality:
Manual Lock: Users can lock and unlock files manually through the Oracle Files Web User Interface. If a file is locked manually, a Manual Lock icon displays in the status column for that file, and other Workspace members have read-only access to the file until it is unlocked. When the file is unlocked, the Manual Lock icon no longer displays in the Status column.
Locked for Editing: A Locked for Editing icon displays in a file's status column when a Workspace member is currently editing a file directly from a client application (such as Microsoft Office over Microsoft Web Folders). Until the file is unlocked, other Workspace members have read-only access to the file. When the file is unlocked, the Locked for Editing icon no longer displays in the Status column.
Locked for Review: Oracle Files locks files automatically when they have been submitted for review to a Review Process (see "Review Process" for more information). If a file is locked for review, the Locked for Review icon displays in the Status column for that file. When the review process is complete, the file is unlocked and the Locked for Review icon no longer displays in the Status column.
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See Also: "File Management" and "Review Processes and Workflow" in Oracle Files online help for detailed information |
By associating categories with files or folders and modifying the attributes of a category, users can organize and classify their information. Users can also search for files by category and a category's attributes. The Oracle Files Subscriber Administrator creates categories.
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See Also: "Categories" in Oracle Files online help for detailed information |
Users can retain a history of file modifications by creating and saving one or more snapshots of a file.
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See Also: "Versioning" in Oracle Files online help for detailed information |
Using Oracle Files Review Process features, users can submit files for review, and select other users to approve, reject, or review these files.
The Oracle Files Review process is implemented using Oracle Workflow. Using a review process, any Workspace member can submit for review one or more files from their Workspace to other members of their Workspace. A review process ends in the approval or rejection of these files, or can expire or be cancelled prior to their approval or rejection. Members can either be Approvers or Reviewers of a review process:
Approver: After receiving notification from Oracle Workflow that he or she has been asked to approve one or more files, an Approver must either approve or reject the files that have been submitted for review. An Approver cannot approve or reject individual files associated with one Review Process, but must approve or reject the files as a whole. The Workspace member, who initiated the Review Process, is notified of its approval or rejection.
Reviewer: After receiving notification from Oracle Workflow that he or she has been asked to review one or more files, a Reviewer can review the files. He or she can neither approve or reject files that have been submitted for review.
You can also specify that files in a review process be automatically moved to a new location, copied to a new location, versioned, or deleted upon completion of a Review Process.
When you complete the Review Process, the initiator is notified of the approval or rejection of the Review Process.
Your Site Administrator can provide custom review processes, also called workflow processes, to use in Oracle Files. A workflow designer, a person with the necessary skills to design a workflow process in Oracle Workflow Builder, creates the custom workflow process, and the Site Administrator registers the custom workflow process with Oracle Files.
You can select any custom workflow process registered by the Site Administrator when you use Review Process functionality in Oracle Files.
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See Also: "Review Processes and Workflow" in Oracle Files online help for detailed information |
Using Microsoft Web Folders, a user can open and edit an Oracle Files file and save his or her changes directly back to Oracle Files. When a user opens a file from Microsoft Web Folders to edit in Microsoft Office, the file is automatically locked in Oracle Files. Any changes made to the file are automatically saved back to Oracle Files. When the user closes the file in Microsoft Office, the file is automatically unlocked in Oracle Files. See "Web Folders Access" for information on setting up Web Folders.
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See Also: "File Management" in Oracle Files online help for detailed information |
Oracle FileSync synchronizes all file changes between a local machine and Oracle Files, ensuring that the contents of selected local folders and remote folders match.
See "Installing Oracle FileSync" for instructions on how to install Oracle FileSync. Once you have installed Oracle FileSync, the online help for this application offers detailed instructions for synchronizing local and remote folders.
If you are logging into Oracle Files for the first time, the General User Preferences page appears. On this page, you can begin customizing the way you work with Oracle Files.
When logging in for the first time, you can set the following preferences:
There are two passwords used in Oracle Files, the Single Sign-On (SSO) password and the Files-Specific password.
The Single Sign-On password can be used by all Oracle Applications that use the same SSO server. Therefore, if you log into SSO once, you are logged into each Oracle application that uses Single Sign-On.
The Files-Specific password is used only by Oracle Files, and allows you to access your Oracle Files content through protocols like FTP and AFP. The Oracle Files system administrator determines which protocols use the Files-Specific Password.
Click Preferences from anywhere in Oracle Files.
The General User Preferences page displays.
Click Password.
The Password User Preferences page displays.
Click Change Single Sign-On Password.
Enter your existing Single Sign-On password, then enter your new Single Sign-On password, and confirm.
Click Apply to accept your change and continue working in Password User Preferences.
Click Preferences from anywhere in Oracle Files.
The General User Preferences page displays.
Click Password.
The Password User Preferences page displays.
Enter your existing Files-Specific password, then enter your new Files-Specific password and confirm.
Click Apply to accept your change and continue working in General User Preferences.
The Subscriber Administrator specifies how often you are prompted for your password in Microsoft Web Folders. However, the Subscriber Administrator can provide you with the ability to optionally configure your own password prompting settings in User Preferences.
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Note: For this option to function correctly, you must enable cookies in your browser. See "Preferences" in Oracle Files online help for detailed information. |
To specify how often you would like Oracle Files to prompt you for a password in Microsoft Web Folders:
Click Preferences from anywhere in Oracle Files.
The General User Preferences page displays.
Click Password.
The Password User Preferences page displays.
From the Prompt for Password drop-down list, select how often you would like to be prompted for your password in Microsoft Web Folders. Your choices are:
Once a Month
Once a Week
Once a Day
Every 8 Hours
Every 4 Hours
Always
Click Apply to accept your change and continue working in General User Preferences.
As you continue to work with Oracle Files, the contents of your folders will increase. Each user prefers to view his or her lists of items (files and folders) differently, so in Oracle Files you can specify the number of items (files and folders) you would like to appear on each Browse Files page.
To specify the number of items that appear on a Browse Files page:
Click Preferences from anywhere in Oracle Files.
The General User Preferences page displays.
In the Items Per Page field, enter the number of items (files and folders) that should appear on each Browse Files page.
When specifying a range, consider the size of your screen and the inconvenience of scrolling through long lists. Sometimes it is more manageable to restrict the number of items that appear in each page.
Click Apply to accept your change and continue working in General User Preferences.
Depending upon your Subscriber default settings, your Public folder can be enabled or disabled. If the option is enabled, you can store files and folders in your Public folder so any other user in the Subscriber can view them from All Public Files. If the option is disabled by the Subscriber Administrator, you cannot enable or disable your Public folder. However, you can request that the Subscriber Administrator modify this setting.
To change your Public folder setting:
Click Preferences from anywhere in Oracle Files.
The General Users Preferences page displays.
Click Advanced.
The Advanced User Preferences page displays.
In the Public folder section, select On to display the folder, or Off to hide the folder.
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Note: Disabling your Public folder removes your Public folder from All Public Files. Your Public folder is not visible from All Public Files, and you cannot store files in your Public folder.If you have files stored in your Public Folder, the disable option is not available. In order to disable your Public Folder, you must remove all content from the folder. |
Click Apply to accept your change and continue working in General User Preferences.
To specify a display language:
Click Preferences from anywhere in Oracle Files.
In the General User Preferences page, from the Display Language drop-down list, select a language.
Click Apply to accept your changes and continue working in General User Preferences.
Specifying your time zone ensures appropriate time stamping of files. When traveling, you can reset your time zone according to your location.
Click Preferences from anywhere in Oracle Files.
The General User Preferences page displays.
Select a time zone from the Time Zone drop-down list.
Click Apply to accept your change and continue working in General User Preferences.
You can view your quota usage and storage levels in the Quota Used field of the General User Preferences page.
Quota is a measurement of your storage usage in Oracle Files. This measurement appears both as a percentage of your quota, and the amount of storage that you use in comparison to your total storage quota.
Oracle Files supports a wide range of protocols through its various protocol server implementations, including the following:
Web Folders is one of the most common protocol access choices for Oracle Files users.
AFP, the AppleTalk Filing Protocol, enables Macintosh users to use Oracle Files as if it were an AppleShare server. MacOS X and above supports AFP over TCP, which allows AFP services to be made available over the Internet and networks that use TCP/IP as the underlying transport.
HTTP, the Hypertext Transfer Protocol, is used for Web browser-based access. HTTP has been extended with WebDAV, a protocol designed for Wide Area Networks such as the Internet. Currently, the most widespread WebDAV client is the Web Folders extension to Windows Explorer, also known as Network Places in Windows 2000/XP. See "Web Folders Access" for instructions on how to set up Web Folders.
SMB, the Server Message Block protocol, lets you map Oracle Files as a network drive or browse to it through the Network Neighborhood.
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Note: SMB protocol support is provided by the Oracle Files SMB server when Oracle Files is running on UNIX or Linux. When Oracle Files is running on Windows, SMB protocol support is provided by the Oracle Files NTFS server, due to the differing architectures of Windows versus UNIX. |
NTFS, the NT File System (for Windows NT and Windows 2000), allows you to map a local drive to the Oracle Files repository on the server machine.
FTP, the File Transfer Protocol, is used for file transfers across Wide Area Networks such as the Internet.
NFS, the Network File System, is a mechanism for mounting remote file systems on UNIX platforms.
Users can connect to Oracle Files using protocols appropriate to their platform. For example, Mac users can connect to Oracle Files as if it were an AppleShare server, Windows users can map a network drive or connect using Web Folders, and UNIX clients can connect using NFS.
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Note: Some protocols, such as FTP and AFP, send unencrypted passwords over the network. Oracle Internet Directory users should use an Oracle Files-specific password for these protocols for greater security. |
The NFS, NTFS, and SMB protocols share the limitation that versioned documents are opened in read-only mode and cannot be deleted, moved, or renamed. This is because some applications, including Microsoft Office applications, save files by first saving the data to a temporary file, deleting the original file, and then renaming the temporary file to the original name. If a document is versioned, this will result in the loss of previous versions.
The following sections provide additional information about client access to Oracle Files.
Web Folders is one of the most common protocol access choices for Oracle Files users. To set up access to Oracle Files via Web Folders, perform the following tasks:
To install Web Folders:
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Note: Web Folder functionality is automatically installed with Microsoft Windows 2000 and Microsoft Windows XP. |
Open the Control Panel by clicking Start > Settings > Control Panel.
Select Add/Remove programs.
Select Internet Explorer and click Add/Remove.
Select Add a Component.
Click OK.
Scroll through the list of components and select Web Folders.
Complete the Windows Update process.
To set up Web Folders:
In Windows NT, open Windows Explorer.
In Windows 2000/XP, open My Network Places.
In Windows NT, open the Web Folders folder and double-click Add Web Folder.
In Windows 2000/XP, double-click Add Network Place.
Follow the wizard directions.
Specify the URL in the following format:
http://fileserver.mycompany.com/content
When connected, enter your user name, password, and specify a name for the Web Folder.
Once your Web folder is set up, your Oracle Files Web Folder is listed in the Web Folders folder or in the Network Places folder.
Oracle Files includes an AFP 2.2-compliant AppleTalk Filing Protocol (AFP) server. A MacOS X client can use the AFP server as if it were an AppleShare server. The steps required to connect to the AFP server depend on the MacOS on the client. MacOS X clients use the Go menu from the desktop, as detailed below.
The Chooser does not exist in MacOS X. Clients should connect using the new Go menu, as follows:
Select Go from the menu.
Select Connect to Server. A dialog box appears.
Enter the address of the Oracle Files middle-tier computer running the AFP Server in URL format:
afp://computer_name
The AppleShare icon appears on the client desktop.
Use the following URL to access Oracle Files with HTTP, WebDAV, and Oracle FileSync on UNIX or Windows NT/2000 server platforms:
http://server_name:7778/files/content
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Note: The port number varies depending on whether Web Cache is configured. If Web Cache is configured, the value is typically7777 for UNIX clients, or 80 for Windows clients. If you are accessing Oracle Files with WebDAV on a Windows XP client, you must specify port 80 in the URL. |
The URL is required for access from:
Web browser
DAV applications, such as Web Folders
Oracle FileSync utility
SMB, the Server Message Block protocol, lets you map Oracle Files as a network drive or browse to it through the Network Neighborhood.
The Oracle Files server provides SMB protocol support when Oracle Files is running on UNIX or Linux. When Oracle Files is running on Windows, SMB protocol support is provided by the Oracle Files NTFS server, due to the differing architectures of Windows versus UNIX.
The following restrictions apply to SMB/NTFS access:
Use the syntax \\servername\myhome or \\servername\allpublic to map a directory.
Use an existing Oracle Files user name and password when connecting.
You cannot have multiple SMB/NTFS mappings as different users to folders on the same server.
This is a limitation of the Windows operating system.
See the Oracle Files Administrator's Guide and the documentation for your operating system.
FTP, the File Transfer Protocol, is used for file transfers across Wide Area Networks such as the Internet.
The most lightweight protocol, FTP can move large amounts of data faster than the other protocols. For bulk operations, such as migrating from an existing system, FTP is the protocol of choice. You need to use either command line FTP or a GUI FTP client for this step. To FTP your files into Oracle Files, the following requirements must be met:
An FTP client must be installed on your local computer.
You must know the port number for FTP, which was specified during Oracle Files configuration.
An account on the Oracle Files server must already exist.
Oracle Files provides an NFS protocol server that is certified for use with several NFS clients, including:
Solaris 2.8 and Solaris 2.9
Red Hat Linux Adv. Server 2.1 (Kernel 2.4.9-e.16)
Windows NT and 2000 Clients using Hummingbird Maestro NFS
If the Oracle Files NFS server is configured as the primary NFS server, then UNIX clients (Solaris 2.8, Solaris 2.9, and Red Hat Linux Adv. Server 2.1) can access the server using the standard NFS mount command, as shown in Table 1.
Table 1 Mount NFS Server (Configured as Primary NFS Server)
| Syntax | Example |
|---|---|
mount host:files_pathname mount_point |
mount fileserv:home /data/files |
If the Oracle Files NFS server is configured as the secondary NFS server, or if the Oracle Files NFS server is not on the standard port number, Solaris clients must specify the public option and Linux clients must specify the mount port, as described in "Solaris 2.8 and Solaris 2.9 Clients" and "Red Hat Linux Adv. Server 2.1 and Red Hat Linux 8.0 Clients".
Other caveats apply to Hummingbird Maestro clients, as detailed in "Linking an NFS Directory Using the NFS Maestro Network Access Tool".
Permission mode bits used by native UNIX NFS are not used by the Oracle Files NFS protocol server. Instead, as it does with other protocol servers, Oracle Files NFS uses access control lists (ACLs) to control access.
In addition, the Oracle Files NFS server does not support the following:
UNIX symbolic and hard links
UNIX chown, chgrp, and chmod commands
Use the command-line utilities to change the owner and access control list for a file.
UNIX lock manager
Handles returned by the Oracle Files NFS server are not compatible with the UNIX lock manager. Applications requiring UNIX lock manager services do not work with Oracle Files NFS server.
NFS clients cannot access the checked-out version of a versioned document. To avoid potential conflicts, the Oracle Files NFS server does not allow access by NFS clients to the checked-out version of a versioned document.
Versioned documents cannot be deleted, moved, or renamed. Some applications, including Microsoft Office applications, save files by first saving the data to a temporary file, deleting the original file, and then renaming the temporary file to the original name. If a document is versioned, this process results in the loss of previous versions.
If the Oracle Files NFS server is running as the primary NFS server on the host, users can enter the standard mount command as shown in Table 1. If the Oracle Files NFS server is the secondary NFS server on the host, you must explicitly include the port number in the mount command:
mount nfs://host:port/files_pathname /mount_point
For example:
mount nfs://filesserver:2049/home data/files
Alternatively, you can use the following command:
mount -o port=port,public host:files_pathname mount_point
For example:
mount -o port=2049,public filesserver:home /data/files
If the Oracle Files NFS server is running as the primary NFS server on the host, users can enter the standard mount command as shown in Table 1. If the Oracle Files NFS server is the secondary NFS server on the host, you must explicitly include the port number in the mount command:
mount -o port=port,mountport=portno1 host:files_pathname mount_point
For example:
mount -o port=2049, mountport=4048 filesserver:home /data/files
While client access to NFS is available on all UNIX operating systems, Windows systems require additional client software. Hummingbird Maestro NFS is a Windows client certified for use with Oracle Files NFS Server.
Windows 2000 users who want to connect to Oracle Files NFS Server must use Hummingbird Maestro NFS 7.0.
Windows NT users who want to connect to Oracle Files NFS Server can use Hummingbird Maestro NFS 6.0 or later.
See the Oracle Collaboration Suite Release Notes for other NFS client applications and version numbers supported by Oracle Files.
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Note: Enter the fully-qualified host name (for example,hostname.yourcompany.com) in the Windows client network configuration for the NFS client. Move the NFS client to the top of the list (network access in Network control panel, if you have more than one NFS client installed) to ensure that its driver is used for the connection. |
Before using the Hummingbird NFS Maestro client to access the Oracle Files NFS server, check that the NFS Maestro client is properly configured.
From the NFS Maestro folder, start the NFS Network Access tool. The NFS Network Access dialog appears.
Enter the host name of the Oracle Files NFS server and the path name in the Network Path field using the following format:
\\hostname\pathname
In the Authentication Details area, enter the UNIX user name and password for accessing the Oracle Files NFS server. Select System/UNIX Authentication as the Authentication Protocol.
Set the following Miscellaneous values:
DOS-style sharing: Deselect DOS-style file sharing unless you have the HCLNFSD daemon running on the NFS server computer. HCLNFSD is required for DOS-style file sharing. If the HCLNFSD daemon is not running on the NFS server, response times in accessing files will be unacceptable.
UNIX lock manager: Deselect UNIX lock manager if it is checked. The Oracle Files NFS server is not compatible with the UNIX lock manager.
CD-ROM: Deselect this box if it is selected. This is used for CD-ROM or other read-only file systems.
Click Advanced to display the Advanced Connection Properties dialog.
Select Preserve Case for Filename Case.
If the Oracle Files NFS server is running as a secondary NFS server, change the value of NFS Port number from the standard port (2049) to the alternate port number that the Oracle Files NFS server is using.
To use TCP instead of UDP for connection to the NFS server, select Use TCP.
TCP uses the standard NFS port 2049. Do not select this box if the Oracle Files NFS server is running on an alternate port.
If the Oracle Files NFS server is the primary NFS server on the host, you can mount Oracle Files using the following Maestro command-line syntax:
nfs link drive: \\host\pathname username
For example:
nfs link n: \\ifsserver\home scott
If the Oracle Files NFS server is the secondary NFS server on the host, you must specify the Oracle Files NFS server port number in the command line:
nfs link drive: \\host\pathname username /n:port
For example:
nfs link n: \\ifsserver\home scott /n:4049.
The nfs link command uses the default values configured for the NFS Maestro Client, unless you specify options listed in Table 2.
Table 2 Maestro Command-Line Options
| Option | Meaning | Usage Note |
|---|---|---|
/L:s |
Use DOS-style sharing, | Requires that the HCLNFSD daemon run on the server. |
/L: |
Disables locking. | Use this parameter if the server does not have the HCLNFSD daemon running. |
/M:p |
Preserve case of file names | |
/A:u |
Use System/UNIX authentication | Always use this setting. |
/T |
Use a TCP connection instead of a UDP connection (optional). | TCP connections always use port 2049. Do not use this option unless the Oracle Files NFS server is running on port 2049 (the default). |
Problems are often caused by incorrect port numbers. If the HCLNFSD daemon is not running on the server, then DOS-style locking and sharing must be disabled on the client.
Table 3 lists some common error messages and other Maestro client problems.
Table 3 Maestro Error Messages
| Problem | Corrective Action |
|---|---|
| "Access denied by server" message | Check that the correct port number is being used for the Oracle Files NFS server.
A TCP connection uses the standard NFS port (2049). Do not use this option if the Oracle Files NFS server is running on an alternate port. |
| "Authorization Error" message | The user name and password are invalid. Specify a UNIX user name and password that are valid on the authentication server. |
| "Bad Network Name" message | Verify that the host name and path name are specified correctly. If they are, then use the NFS Maestro Rpcinfo tool and verify that the NFS server (process number 100003) is running on the host. |
| Maestro client appears to hang | Verify that the HCLNFSD daemon is running on the server computer. If it is not, either start the daemon (if possible), or verify that DOS-style sharing and UNIX lock manager have been deselected in the Maestro client settings.
For the Maestro command line, specify the |
| "Network Timeout or HCLNFSD/PCNFSD not running on Host" message | Verify that the default authentication server has been configured correctly in the NFS client. Verify that the HCLNFSD daemon is running. Perform the verifications listed for the "Bad Network Name" message. |
nfs link command hangs |
Verify that the correct host name and port number are specified and that the Oracle Files NFS server is running. |
| "NFS service not responding" error message | Verify that the correct host name and port number are specified and that the Oracle Files NFS server is running. |
| "Permission denied" error message | Verify that the host name and path name are specified correctly. Verify that the port is correctly specified for the Oracle Files NFS server. |
In addition to using the networking protocols or client applications native to the Windows operating system, Windows users can install and use Oracle FileSync to keep local directories on a desktop machine and folders in Oracle Files synchronized.
Oracle FileSync is a Windows client application that enables users to keep files synchronized between their local machine and Oracle Files. To install Oracle FileSync, follow these steps:
Save and exit all Windows applications.
If you have a previous release of Oracle FileSync software installed, deinstall it by using Add/Remove Programs in the control panel.
Log in to Oracle Files and click Help.
The main online help page displays.
Click the link in the Oracle FileSync section.
Save the install executable to your hard drive.
Double-click FileSync.exe to run the installation program.
Follow the instructions and accept the default values. The application is installed on the Windows client machine in the following directory:
C:\Program Files\Oracle\Oracle 9iFS FileSync
To start the Oracle FileSync application, select Oracle FileSync from the Windows Start > Programs menu.
