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Oracle® Web Conferencing Administrator's Guide
Release 2 (2.0.4.3)

Part Number B10877-03
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Preface

This preface describes the intended audience, content, documentation conventions and other features of the Oracle Web Conferencing Administrator's Guide.

Intended Audience

This manual is intended for administrators who must install, configure, and monitor Oracle Web Conferencing. The Administrator's Guide is not intended for end users.

Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For additional information, visit the Oracle Accessibility Program Web site at

http://www.oracle.com/accessibility/

Accessibility of Code Examples in Documentation

JAWS, a Windows screen reader, may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, JAWS may not always read a line of text that consists solely of a bracket or brace.

Accessibility of Links to External Web Sites in Documentation

This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.

Structure

This document consists of the following chapters:

Chapter 1 Introduction to Oracle Web Conferencing

This chapter provides an overview of the Oracle Web Conferencing product.

Chapter 2 Understanding Oracle Web Conferencing

This chapter explains Oracle Web Conferencing concepts, including terms and definitions, architecture, processes, conference runtime flow, and connection details.

Chapter 3 Planning for Deployment

This chapter discusses factors to consider when deploying Oracle Web Conferencing. The issues range from sizing guidelines to firewall issues to topology considerations for an enterprise that is geographically distributed.

Chapter 4 Post-Installation

This chapter discusses mandatory post-installation steps required to make Oracle Web Conferencing completely functional in the selected deployment configuration.

Chapter 5 Configuration

This chapter explains how to configure the Web Conferencing system, including ports and network connectivity, user privileges, SSL security, clusters, e-mail invitations to conferences, Web Conferencing application pages, conference runtime features, Voice Conversion servers, logging, and system default time zones.

Chapter 6 Sample Deployments

This chapter discusses some sample deployment scenarios, ranging from a basic deployment to a sophisticated one spanning multiple geographical regions. It also explains how to configure these deployments.

Chapter 7 Monitoring

This chapter describes how Oracle Web Conferencing components can be monitored to provide quality of service for conferences and continuous availability for conference service.

Chapter 8 Reports

This chapter explains the Usage and Feedback reports.

Chapter 9 Web Conferencing Sites

This chapter explains Oracle Web Conferencing sites.

Chapter 10 imtctl Command Line Utility

This chapter explains the imtctl utility, which provides a command-line interface for administering and configuring the Real-Time Collaboration system.

Chapter 11 Troubleshooting

This chapter provides a URL where you can find the most up-to-date troubleshooting information.

Glossary

This manual contains a glossary. Terms that are explained in the glossary appear in bold in the text.

Appendix A Time Zones

This appendix contains a list of supported time zones.

Related Documents

For more information, see the following manuals in the Oracle Collaboration Suite Release 9.0.4.2.0 documentation set:

Conventions

The following conventions are also used in this manual:

Convention Meaning
. . . Vertical ellipsis points in an example mean that information not directly related to the example has been omitted.
. . . Horizontal ellipsis points in statements or commands mean that parts of the statement or command not directly related to the example have been omitted
boldface text Boldface type in text indicates a term defined in the text, the glossary, or in both locations.
< > Angle brackets enclose user-supplied names.
[ ] Brackets enclose optional clauses from which you can choose one or none.