12 Oracle Content Services Upgrade

For the Oracle Collaboration Suite 10g (10.1.1) release, upgrading from Oracle Files 9.0.x to Oracle Content Services 10g (10.1.1) is not supported.

This limitation only applies to Applications tier upgrades for Oracle Collaboration Suite installations that have Oracle Files configured on any Applications tier. Upgrading your Oracle Internet Directory and Oracle Database instances is a supported production feature, as long as you do not upgrade any Applications tiers. However, if you are upgrading components that do not support staged upgrades, such as upgrading Oracle Application Server Portal from Oracle Collaboration Suite Release 1 (9.0.3.1) or Oracle Ultra Search in certain configurations, you should consider how upgrading Oracle Internet Directory and the Oracle Database will impact the functioning of your Oracle Collaboration Suite environment if you are not able to complete the upgrade of Application tiers. Review Section 1.5, "Upgrade Paths by Type of Configuration" for more information.

In addition, the Oracle Content Services Web user interface and the Oracle Drive Windows client are pre-production features in Oracle Content Services 10g (10.1.1)

Because upgrading from Oracle Files is not supported, you have the following options:

1. If you are a new Oracle Collaboration Suite customer, you can install and configure all Oracle Collaboration Suite 10g (10.1.1) components, including Oracle Content Services.

   You can implement the production features of Oracle Content Services 10g(10.1.1).

   If you want to use the pre-production features of Oracle Content Services for pre-production proofs of concept or pilot implementations, you can join the Beta program. Contact your Oracle sales representative for details.

   All other Oracle Collaboration Suite 10g (10.1.1) components, such as Oracle Calendar and Oracle Mail, can be used in production.

   When the pre-production capabilities of Oracle Content Services 10g (10.1.1) are released for production, you will be able to upgrade your 10g (10.1.1) installations of Oracle Content Services. You will also be able to upgrade your Oracle Files 9.0.x installations at that time.

2. If you are an existing customer who has installed and configured Oracle Collaboration Suite 9.0.x components, but have not configured Oracle Files 9.0.x, you can install and configure all Oracle Collaboration Suite 10g (10.1.1) components, including Oracle Content Services. You can also upgrade any of your previously configured Oracle Collaboration Suite components

3. If you are an existing customer who has installed and configured Oracle Collaboration Suite 9.0.x components and have configured Oracle Files 9.0.x, the upgrade process will automatically terminate when the Oracle Files 9.0.x component is detected. The following warning message will be displayed:

   ATTENTION: You cannot proceed with this upgrade because an Oracle Files 9.0.3 or 9.0.4 instance was configured as part of this Oracle Collaboration Suite installation. If you still want to upgrade, please refer to Metalink note 315692.1

   If you are not actually using Oracle Files 9.0.x and have no need to save the content managed by Oracle Files, refer to Metalink note 315692.1 at http://metalink.oracle.com.

   If you have configured and are using Oracle Files 9.0.x and want to save the content managed by Oracle Files, you will NOT be able to upgrade your existing sytem to Oracle Collaboration Suite 10g (10.1.1). You must wait for the next release of Oracle Collaboration Suite 10g to upgrade the entire suite. This does not preclude you from installing and configuring a new Oracle Content Services 10g (10.1.1) instance, as long as you do not upgrade your existing Oracle Collaboration Suite installation.