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Oracle® Collaboration Suite Installation Guide
10g Release 1 (10.1.1) for AIX 5L Based Systems (64-bit)

Part Number B19093-01
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D Installing Oracle Collaboration Suite Clients

You might want to install Oracle Collaboration Suite clients on various platforms that can communicate successfully with the servers on which Oracle Collaboration Suite components are installed. This chapter explains the procedure for installing Oracle Collaboration Suite clients on different platforms.

The chapter contains the following sections:

D.1 Installing Oracle Calendar Clients

This section discusses the installation of Oracle Calendar clients. It contains the following topics:

The installation files for these clients can be found in the /client folder on the Oracle Collaboration Suite DVD.

D.1.1 Installing the Oracle Calendar Desktop Client

This section discusses the installation of the Oracle Calendar desktop client for Windows, Macintosh, Linux, and Solaris platforms. It contains the following topics:

D.1.1.1 Installing the Oracle Calendar Desktop Client for Linux

Table D-1 lists the system requirements for installing the Oracle Calendar desktop client on different Linux platforms.

Table D-1 System Requirements for Installing the Oracle Calendar Desktop Client for Linux

Item Requirement

Operating Systems

One of the following:

  • Red Hat Linux 9 or later

  • SUSE Linux 9 or later

  • Linux x86 with kernel 2.4.9 or later

Note: You need Netscape Navigator 4.0 or later, or Mozilla, to use the Oracle Calendar desktop client online help. The directory that contains the Netscape or Mozilla executable file must be set in the installation path you specify.

Disk Space

40 MB

RAM

128 MB

Calendar Servers

One of the following:

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)


To install the Oracle Calendar desktop client for Linux:

  1. Unpack the distribution archive in a temporary directory, as follows:

    gtar zxvf /tmp/cal_linux_1011.tar.gz
    
    
  2. Change to the OracleCalendar_inst directory, as follows:

    cd OracleCalendar_inst
    
    
  3. To install using a full graphical interface, run gui_install.sh.

  4. If you prefer to install using a text mode interface, run text_install.sh. You will be prompted for installation and shortcut directories.

Installing the Oracle Calendar Desktop Client for Linux in Silent Mode

  1. Unpack the distribution archive in a temporary directory, as follows:

    gtar zxvf /tmp/cal_linux_1011.tar.gz
    
    
  2. Create the directory OracleCalendar_inst.

  3. Change to the OracleCalendar_inst directory, as follows:

    cd OracleCalendar_inst
    
    
  4. To install the Oracle Calendar desktop client for Linux with no user interaction, run ./silent_install.sh.

In the directory OracleCalendar_inst/ocal.conf is a file called silent.properties which defines where the installation is done. To alter the location where the Oracle Calendar desktop client is installed, define new paths for the following parameters:

  • USER_INSTALL_DIR

  • USER_SHORTCUTS

D.1.1.2 Installing the Oracle Calendar Desktop Client for Macintosh

Table D-2 lists the system requirements for installing the Oracle Calendar desktop client on the Macintosh platform.

Table D-2 System Requirements for Installing the Oracle Calendar Desktop Client for Macintosh

item Requirement

Operating Systems

Mac OS 10.1.5 to 10.4

Disk Space

50 MB minimum

RAM

128 MB minimum

256 MB recommended

Calendar Servers

One of the following:

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)


To install the Oracle Calendar desktop client for Macintosh:

Note:

You must have administrative privileges on the computer on which you want to install the Oracle Calendar desktop client.
  1. Double-click cal_mac_OSX_1011.dmg. The Oracle Calendar mounted disk appears.

  2. Double-click the Oracle Calendar mounted disk icon.

  3. Select the Oracle Calendar and readme files and drag them to the folder where you want to install the Oracle Calendar desktop client for Macintosh.

Note:

Oracle recommends installing the Oracle Calendar desktop client for Macintosh in your Applications folder. If you choose to install in the Applications folder, you may be prompted to enter an administrator password.

The installer extracts the application and copies the Readme.htm file in to the destination folder you select.

The installer also extracts all shared libraries to /Library/CFMSupport.

The installer copies Oracle Calendar Help to /Library/Documentation/Help.

D.1.1.3 Installing the Oracle Calendar Desktop Client for Solaris

Table D-3 lists the system requirements for installing the Oracle Calendar desktop client on the Solaris platform.

Table D-3 System Requirements for Installing the Oracle Calendar Desktop Client for Solaris

Item Requirement

Operating Systems

Solaris 8, 9 (SPARC only)

Note: You need Netscape Navigator 4.0 or later, or Mozilla, to use the Oracle Calendar desktop client online help. The directory that contains the Netscape or Mozilla executable file must be set in the installation path you specify.

Disk Space

50 MB

RAM

128 MB

Calendar Servers

One of the following:

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)


To install the Oracle Calendar desktop client on Solaris:

  1. Unpack the distribution archive in to a temporary directory, as follows:

    gtar zxvf /tmp/cal_solaris_1011.tar.gz
    
    
  2. Change to the OracleCalendar_inst directory, as follows:

    cd OracleCalendar_inst
    
    
  3. To install using a full graphical interface, run gui_install.sh. To install using a text mode interface, run text_install.sh.

  4. If you prefer to install using a text mode interface, run text_install.sh. You will be prompted for installation and shortcut directories.

Installing the Oracle Calendar Desktop Client for Solaris in Silent Mode

  1. Unpack the distribution archive in a temporary directory, as follows:

    gtar zxvf /tmp/cal_solaris_1011.tar.gz
    
    
  2. Create the directory OracleCalendar_inst.

  3. Change to the OracleCalendar_inst directory, as follows:

    cd OracleCalendar_inst
    
    
  4. To install the Oracle Calendar desktop client for Linux with no user interaction, run ./silent_install.sh.

In the directory OracleCalendar_inst/ocal.conf is a file called silent.properties which defines where the installation is done. To alter the location where the Oracle Calendar desktop client for Solaris is installed, define new paths for the following parameters:

  • USER_INSTALL_DIR

  • USER_SHORTCUTS

D.1.1.4 Installing the Oracle Calendar Desktop Client for Windows

Table D-4 lists the system requirements for installing the Oracle Calendar desktop client on Microsoft Windows platforms.

Table D-4 System Requirements for Installing the Oracle Calendar Desktop Client for Windows

Item Requirement

Operating Systems

  • Microsoft Windows 2000

  • Microsoft Windows XP Home or Professional

Disk Space

50 MB

RAM

128 MB minimum

256 MB recommended

Calendar Servers

One of the following:

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)


To Install the Oracle Calendar desktop client for Windows:

  1. Log in with administrative privileges if you are installing on Windows 2000 or XP.

  2. Double-click cal_win_1011x.exe.

  3. Follow the instructions on the screen.

Upgrading the Oracle Calendar Desktop Client for Windows

Upgrading from a previous release of the Oracle Calendar desktop client must be done using the original profile, meaning the user who originally installed the application. To upgrade the installation correctly, you should upgrade using the original user account. Otherwise, you must uninstall the Oracle Calendar desktop client using the original user account. Then reinstall the application using the new release.

The installation package upgrades any previous releases of the Oracle Calendar desktop client existing on the computer of the user. It also upgrades any beta versions of the Oracle Calendar desktop client for the Oracle Calendar server 10.1.1.

Installing the Oracle Calendar Desktop Client for Windows in Silent Mode

The Oracle Calendar desktop client for Windows 10.1.1 offers silent and customizable installations for administrators. To perform a silent installation, enter the executable file name followed by the argument for silent mode, the argument for passing command-line switches and public property values to the Microsoft installer (Msiexec.exe), and the argument for a completely silent installation.

Table D-5 defines the command-line switches that you can use to customize a silent installation.

Table D-5 Command-Line Switches for a Silent Installation of the Oracle Calendar Desktop Client for Windows

Switch Function

/s

This parameter extracts installation package files in silent mode.

/v

This parameter passes command-line switches and values to the Microsoft installer (Msiexec.exe).

/qn

This parameter specifies a completely silent installation with no user interface.

/qb

This parameter provides basic user feedback during the installation such as progress indicators, but prevents users from modifying any installation parameters or information. For example, users can see the progress indicator while files are being copied, but are not allowed to specify the destination path.


For example, to install cal_win_1011x.exe in silent mode and pass the command-line switches and values to the Microsoft installer, without any user interface or prompts, enter the following command:

cal_win_1011x.exe /s /v"qn"

Notes:

Extracting Installation Package Files in Administrative Mode

To extract the installation package files, run cal_win_1011x.exe in administrative mode, as follows:

cal_win_1011x.exe /a

Note:

If you have an earlier release of the Oracle Calendar desktop client, then the new version will overwrite it.

The following files are extracted when you run cal_win_1011x.exe in administrative mode:

  • The Oracle Calendar.msi package

  • Various redistributable files

  • A folder hierarchy identical to the one in the installed product, containing the files OCal.exe and unison.ini

Table D-6 provides definitions for the extracted files.

Table D-6 Files Extracted While Running cal_win_1011x.exe in Administrative Mode

Files Description

Oracle Calendar.msi

This file is the main installer package that runs in the MSI installer engine.

OCal.exe

This file contains the InstallShield setup scripts. It is the InstallShield wrapper that runs the MSI installer engine with the Oracle Calendar 10.1.1.msi file. This file installs the MSI installer engine if it does not already have the same.

unison.ini

This is a template file for user preferences.


D.1.1.5 Customizing the Oracle Calendar Initialization File

You can specify the calendar preferences and setup information by using the client-side unison.ini file.

When you install the Oracle Calendar desktop client, you can provide the installer with a template unison.ini file preset with a variety of preferences and other information. The template unison.ini file is used only if no previous unison.ini file exists. After a personal unison.ini file is created for a user, subsequent client upgrades will not remove or replace it. In other words, the ability to preset unison.ini preferences for the client installer is only available for users who have not yet used any version of the Oracle Calendar desktop client on the current computer. There are two reasons for this:

The user upgrading the application will not necessarily be able to view or modify the unison.ini files stored in the profile folders of other users. In other words, the installer cannot locate all the unison.ini files on the current computer and therefore will not be able to replace them with the new template.

All user preferences not specified in the template unison.ini file or stored directly on the Oracle Calendar server are lost if the previous unison.ini file of the user is replaced.

D.1.2 Installing Oracle Calendar Sync

This section discusses the installation of Oracle Calendar Sync for Palm and Oracle Calendar Sync for Pocket PC. It contains the following topics:

D.1.2.1 Installing Oracle Calendar Sync for Palm for Macintosh

This section contains the following topics:

System Requirements for Oracle Calendar Sync for Palm for Macintosh

Table D-7 lists the system requirements for installing Oracle Calendar Sync for Palm on Macintosh platforms.

Table D-7 System Requirements for Installing Oracle Calendar Sync for Palm for Macintosh

Item Requirement

Operating Systems

Mac OS 10.2.x to 10.4.1

Disk Space

5 MB

Note: If the Oracle Calendar desktop client for Macintosh is already installed, 15 MB of disk space is required.

RAM

8 MB minimum

64 MB recommended

Calendar Servers

One of the following:

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)

Palm Desktop

4.0 to 4.2.1

Note: Later releases of Palm Desktop may be compatible, but were not certified at the time Oracle Calendar Sync 10.1.1 was released.

Devices

The following devices are certified for compatibility with Oracle Calendar Sync for Palm for Macintosh. Similar devices may also be compatible.

  • Tungsten T

  • Tungsten T3

  • Zire 31

  • Zire 72

  • Treo 600

  • Sony Clie PEG-TG50C

The following devices do not work with Oracle Calendar Sync for Palm for Macintosh.

  • Tungsten T5

  • Tungsten E2

  • Treo 650

  • LifeDrive Mobile Manager


Oracle Calendar Sync for Palm for Macintosh Preinstallation Instructions

If you already have a previous release of Oracle Calendar Sync installed on your computer, or if you are changing your device, Oracle recommends that you perform a full synchronization before you install Oracle Calendar Sync for Palm for Macintosh.

If you have a Beta release of Oracle Calendar Sync installed, or you have release 2.1.4 or an earlier release of Oracle Corporate Sync installed, then you must do the following before installing Oracle Calendar Sync for Palm for Macintosh, to protect your data.

  1. Remove the Oracle Calendar Sync application (also known as CS Setup) from your Palm organizer.

  2. Purge all items from your Date Book and To Do List. If you do not do this, duplicate items will be created when you perform the first HotSync after the installation. Apply the following guidelines when purging data:

  • Ensure that Save archive copy on PC is selected.

  • To Do items that have not been marked as completed must be manually deleted.

  • To delete the Date Book events, advance the date on your organizer by several years, then purge data. For example, change organizer date to 2015, then purge all events older than 1 week to delete all events from the past until the year 2015.

Installing Oracle Calendar Sync for Palm for Macintosh

To install Oracle Calendar Sync for Palm for Macintosh, perform the following steps:

  1. Run cal_syncpalm_macOSX.hqx. This creates the Oracle Calendar Sync installer.

  2. Double-click Oracle Calendar Sync Install. The installer first checks for existing Oracle Calendar Sync files and then installs the program. Depending on your setup, this may take several minutes.

    Note:

    Some error messages might be logged in the install log. You can ignore these messages.
  3. Start the HotSync Manager.

  4. From the HotSync menu, choose Conduit Settings. A list of synchronizable items appears.

  5. Select a user name from the User menu (if there is only one user name, it is selected by default).

  6. Choose how you want Oracle Calendar Events and Tasks to be synchronized by double-clicking each item. A dialog box appears with the following choices:

    • Synchronize the files: Synchronizes all information that exists on both your Palm organizer and on the Oracle Calendar server.

    • Macintosh overwrites hand-held: Information in your Oracle Calendar Agenda overwrites Events, Tasks, or Addresses on the Palm organizer.

    • Do Nothing: The specified Entry type is not synchronized.

      Note:

      Set Calendar, Contacts, and Tasks to Do Nothing if you want to synchronize with the Oracle Calendar server.
  7. Exit the Conduit Settings dialog box.

  8. If you already have Calendar Sync software installed on your computer and you have data stored in Palm Desktop, then you must install Oracle Calendar Sync for Palm on your mobile device. Start the HotSync Manager on your desktop computer.

  9. From the HotSync menu on your desktop, select Install Handheld Files.

  10. Select the user from the list in the Install Handheld Files dialog box.

  11. Click Add To List.

  12. From the Applications menu, select Palm and then Add-on.

  13. Click Oracle Calendar Sync.prc.

  14. Click Add file. The file is added to the list.

  15. Close the Install Handheld Files dialog box.

  16. Connect your Palm device to your computer.

  17. From your device, initiate synchronization. Oracle Calendar Sync for Palm is automatically installed on your device. Following a first synchronization, a new application called Oracle Setup appears on your device.

    Note:

    Before you perform a synchronization, make sure you are not signed in to the Oracle Calendar desktop client.
  18. Open Oracle Setup on your Palm organizer and enter your Oracle Calendar server sign-in settings:

    1. User: Enter the user name.

    2. Password: Enter your password.

    3. Server: Enter the domain name or the IP address of your calendar server.

    4. Node: Many server configurations do not require you to specify a node. However, if synchronization fails, view the message log.

      Notes:

    • To synchronize your address book, then you must download the offline files. Sign in to the Oracle Calendar desktop client once before synchronization and download the offline files when prompted.

    • Before you perform a synchronization, make sure you are not signed in to the Oracle Calendar desktop client.

  19. Before you begin using Oracle Calendar Sync for Palm, verify that your Palm device is set to the correct date. An incorrect date leads to unexpected results when performing a synchronization.

Troubleshooting the Oracle Calendar Sync for Palm for Macintosh Installation

After installing Oracle Calendar Sync for Palm for Macintosh, you may have difficulties performing a HotSync operation. This may be because of a conflict with Palm Desktop files. To troubleshoot this problem, perform the following tasks:

  1. Delete the Users directory located at /Users/your_user_name/Documents/Palm/Users

    In the preceding example, your_user_name is the user name you used to log in.

  2. Delete the com.palm.Desktop.plist file located at /Users/your_user_name/Library/Preferences.

  3. Delete the following files, which are located in the /Users/your_user_name/Library/Preferences/ByHost directory:

    • com.palm.HS.T.S.xxxxxxxx.plist

    • com.palm.HS.T.PC.xxxxxxxx.plist

    • com.palm.HS.T.USB.xxxxxxxx.plist

  4. Start HotSync Manager. You will be prompted for a user name.

  5. Enter your user name and any other necessary HotSync information.

  6. Close HotSync Manager, and perform a HotSync.

D.1.2.2 Installing Oracle Calendar Sync for Palm for Windows

This section contains the following topics:

System Requirements for Oracle Calendar Sync for Palm for Windows

Table D-8 lists the system requirements for installing Oracle Calendar Sync for Palm on Microsoft Windows.

Table D-8 System Requirements for Installing Oracle Calendar Sync for Palm for Windows

Item Requirement

Operating Systems

  • Microsoft Windows 2000

  • Microsoft Windows XP Home or Professional

Disk Space

75 MB

RAM

128 MB

Calendar Servers

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)

Software

Palm Desktop

  • 3.1 to 4.1.4

  • Note: Later releases of Palm Desktop may be compatible, but were not certified at the time Oracle Calendar Sync 10.1.1 was released.

Microsoft .NET

  • Microsoft .NET Framework 1.1

Devices

The following devices (for Palm operating systems 4.1 to 5.4 inclusive) are certified for compatibility with Oracle Calendar Sync for Palm for Windows. Similar devices may also be compatible.

  • Tungsten T

  • Tungsten T3

  • Tungsten T5

  • Zire 31

  • Zire 72

  • Treo 600

  • Treo 650

  • Sony Clie PEG-TG50C


Installing Oracle Calendar Sync for Palm for Windows

If you have a previous version of Oracle Calendar Sync installed, or if you are changing device, Oracle recommends that you perform a full synchronization before you install Oracle Calendar Sync for Palm for Windows.

  1. Before you install Oracle Calendar Sync for Palm on your computer, verify that your Palm device is set to the correct date. An incorrect date leads to unexpected results when performing a synchronization.

  2. Run the cal_syncpalm_win_1011.exe file provided with the distribution package and follow the InstallShield instructions on the screen.

  3. Select an installation type, Complete or Custom.

    Notes:

    • A Complete installation replaces the Date Book, To Do List, and Address conduits to synchronize with Oracle Calendar's Events, Tasks, and Address Book respectively.

    • In a Custom installation, there is no difference between This feature will be installed on local hard drive and This feature, and all subfeatures, will be installed on local hard drive. Select the conduits you want to install. For example, you can synchronize the Palm Date Book with Oracle Calendar while keeping your existing conduit settings for To Do List and Address so they can synchronize with the Palm desktop.

  4. Enter the following Sign In settings in the Synchronization Settings dialog box:

    1. User: Enter the user name.

    2. Password: Enter your password.

    3. Server: Enter the domain name or the IP address of your calendar server.

      Note:

      If you do not have the server information and you are using Oracle Connector for Outlook or the Oracle Calendar desktop client, check for the server name in the Oracle Connector for Outlook Profile Settings dialog box or the Connection Manager dialog box respectively.
    4. Node: Most server configurations do not require you to specify a node. However, if synchronization fails, view the message log.

  5. Ensure that your device is in its cradle, then perform a synchronization. The first time you perform synchronization after installation, a full synchronization is performed.

Selecting Conduits for Synchronization

Use the Custom dialog box to view or change the HotSync Manager conduits and actions for each user name.

To select a conduit for synchronization:

  1. To display the Custom dialog box, select Custom from the HotSync Manager menu.

  2. Select a conduit from the list and click Change to select how you want to synchronize your Calendar, Tasks, and Contact information.

If you are using a recent Palm device, you may notice that the three conduits — Date Book, To Do List, and Address — are duplicated in the form of Calendar, Tasks, and Contacts. Choosing to synchronize two conduits with similar data produces an error. For example, you should not synchronize both Calendar and Date Book. You must disable one set of conduits (for example, Date Book, To Do List, and Address) before initiating the next synchronization.

Older Palm operating systems (for example, Palm OS 3.1-5.0) continue to synchronize their files with the Date Book, To Do List, and Address conduits. One device that uses this operating system is the Treo 600.

Newer Palm operating systems (for example, Palm OS 5.2 and later) synchronize their files with the Calendar, Tasks, and Contacts conduits. Devices that use these operating systems include Tungsten T, Tungsten T3, Zire 31, and Zire 72.

D.1.2.3 Installing Oracle Calendar Sync for Pocket PC

This section includes the following topics:

System Requirements for Oracle Calendar Sync for Pocket PC

Table D-9 discusses system requirements for installing Oracle Calendar Sync for Pocket PC on Microsoft Windows.

Table D-9 System Requirements for Installing Oracle Calendar Sync on Pocket PC

Item Requirement

Operating Systems

  • Microsoft Windows 2000

  • Microsoft Windows XP Home or Professional

Disk Space

75 MB

RAM

128 MB

Calendar Servers

  • Oracle Calendar server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)

Pocket PC

Pocket PC devices with any of the following processors:

  • Multiprocessor without Interlocked Pipeline Stages (MIPS)

  • SH3 (a processor developed by Hitachi Corporation that can be found in the Pocket PC)

  • Advanced RISC Machine (ARM), or

  • XScale (a next-generation ARM-based processor from Intel that can operate between 300 and 400MHz)

Software

ActiveSync

  • Version 3.0 to 3.8, as appropriate for your device. If you are running an older release of Microsoft ActiveSync, check the vendor site for updates.

    Note: Later releases of Microsoft ActiveSync may be compatible, but were not certified at the time Oracle Calendar Sync 10.1.1 was released.

Microsoft .NET

  • Microsoft .NET Framework 1.1

Devices

The following devices are certified for compatibility with Oracle Calendar Sync for Pocket PC. Similar devices running the same Pocket PC operating system with MIPS, SH3, ARM, or XScale processor may also be compatible.

  • Dell Axim X50 (Windows Mobile 2003 - Second Edition)

  • HP iPAQ H1910 (Pocket PC 2002)

  • HP iPAQ 3600 (Pocket PC 2002)

  • HP iPAQ h5550 series (Windows Mobile 2003 - Premium Edition)

  • HP iPAQ h6300 series (Windows Mobile 2003 - Phone Edition)


Installing Oracle Calendar Sync for Pocket PC

If you have a previous version of Oracle Calendar Sync installed, or if you are changing device, Oracle recommends that you perform a full synchronization before you install Oracle Calendar Sync for Pocket PC.

  1. Before you install Oracle Calendar Sync for Pocket PC on your computer, verify that your Pocket PC is set to the correct date. An incorrect date leads to unexpected results when performing a synchronization.

  2. Verify that ActiveSync is installed on your computer.

  3. Run the cal_syncppc_win_1011.exe file provided with the distribution package and follow the InstallShield instructions on the screen.

  4. Select an installation type, Complete or Custom.

    Notes:

    • A Complete installation replaces the Calendar, Tasks, and Contacts conduits to synchronize with Oracle Calendar's Events, Tasks, and Address Book respectively.

    • In a Custom installation, there is no difference between This feature will be installed on local hard drive and This feature, and all subfeatures, will be installed on local hard drive. Select the conduits you want to install. For example, you can synchronize the Pocket PC Calendar with Oracle Calendar while keeping your existing conduit settings for Tasks and Contacts so they can synchronize with Microsoft Outlook.

  5. When prompted by the application, install Oracle Calendar Sync Helper files. Your pocket PC device must be connected to install these files.

    Note:

    To connect and install the Helper files later, click Start, then Programs, Oracle Calendar Sync for Pocket PC, then Install Device Files.
  6. Follow the remaining instructions on the screen to complete the installation.

  7. Check your mobile device screen for any additional steps required to complete the installation.

  8. Enter the following Sign In settings in the Synchronization Settings dialog box:

    1. User: Enter your user name.

    2. Password: Enter your password.

    3. Server: Enter the domain name or the IP address of your calendar server.

      Note:

      If you do not have the server information and you are using Oracle Connector for Outlook or the Oracle Calendar desktop client, check for the server name in the Oracle Connector for Outlook Profile Settings dialog box or the Connection Manager dialog box respectively.
    4. Node: Most server configurations do not require you to specify a node. However, if synchronization fails, view the message log.

  9. Synchronize your device. The ActiveSync Partnership Wizard starts.

  10. Follow the onscreen instructions to create a new ActiveSync Partnership.

  11. From the lists, select Oracle Calendar as your personal information manager for the Calendar, Contacts, and Tasks conduits.

  12. Open Microsoft ActiveSync if it does not open automatically.

  13. Click Sync if synchronization is not automatically initiated. The first time you synchronize, a full synchronization occurs.

  14. From the Microsoft ActiveSync dialog box, click Options.

  15. Select the Schedule tab in the Options dialog box.

  16. Select when you want ActiveSync to synchronize information between the mobile device and the desktop computer. The three options are:

    • Continuously while the device is connected

    • Only upon connection

    • Manually

Note:

Oracle Calendar Sync for Pocket PC supports all three desktop scheduling modes, but we recommend choosing Manually if you want to control when synchronization occurs.

D.2 Installing Oracle Connector for Outlook

This section contains the following topics:

D.2.1 System Requirements

Table D-10 lists the system requirements for installing Oracle Connector for Outlook.

Table D-10 System Requirements for Oracle Connector for Outlook

Hardware Component Requirement

Operating Systems

  • Microsoft Windows NT 4.0

  • Microsoft Windows 2000

  • Microsoft Windows XP

  • Note: Administrative privileges are required to install Oracle Connector for Outlook on Microsoft Windows NT, Microsoft Windows 2000, and Microsoft Windows XP.

Disk Space

Free disk space approximately equivalent to the size of the user's Internet Message Access Protocol 4 (IMAP4) mailbox.

RAM

Refer to the RAM requirements for Microsoft Outlook client.

Microsoft Outlook

  • Microsoft Outlook 2000

  • Microsoft Outlook 2002 with Service Pack 2 (SP2 or later)

  • Microsoft Outlook 2003

    Note: Native Language version or Multilingual User Interface Pack (MUI) is required for non-English version localization.

    Refer Table D-11 for a list of supported languages.

Calendar Servers

  • Oracle CorporateTime server 5.4

  • Oracle Calendar server 5.5

  • Oracle Calendar server 9.0.4.x

  • Oracle Calendar server 10.1.1.x (10gR1)

E-mail Servers

  • Simple Mail Transfer Protocol (SMTP) server for outgoing mail included with Oracle Collaboration Suite

  • Oracle IMAP4 Server 9.0.3 or later

  • Other e-mail servers implemented based on the open standards of SMTP, and Internet Message Access Protocol 4 (IMAP4) reference implementations of Cyrus and University of Washington.

Conduits for PDA Synchronization

  • PocketMirror (version 3.1.6 is recommended)

  • PocketJournal

  • Desktop To Go 2.5

  • Desktop To Go 2.509 (for Microsoft Outlook 2002 only)

  • PSIWIN 2.3 or 2.31

  • ActiveSync 3.0, 3.1, 3.5, 3.7, or 3.8

  • HotSync Manager (4.0 for Microsoft Windows XP only)

  • Blackberry Desktop Manager up to version 3.6 (SP1 or later are not supported)

Devices

The following devices are certified with Oracle Connector for Outlook. Similar devices may work, but the user experience may vary.

Pocket PC

  • Compaq iPAQ Pocket PC 2002 - Models 3870, 3970

  • HP iPAQ Pocket PC 2003 - Model h 1940

Palm

  • Palm III (3Com)

  • Palm V Handheld

  • PalmOne Zire 72

  • Palm Tungsten T

Blackberry

  • Blackberry 6710 Wireless Handheld

  • Blackberry 6820 Wireless Handheld


D.2.2 Preinstallation Requirements

Before installing Oracle Connector for Outlook, verify that you have the following requirements:

  • A supported Microsoft Outlook version installed on a supported platform.

  • Administrative privileges for installing Oracle Connector for Outlook on Microsoft Windows NT, Microsoft Windows 2000, and Microsoft Windows XP.

  • Outlook 2000 installed in the Corporate or Workgroup (CWG) mode.

    To verify the Microsoft Outlook configuration, select Options, Mail Services, and Reconfigure Mail Support from the Tools menu.

    Caution:

    Synchronize your offline folders before upgrading to avoid loss of information.

D.2.3 Installing Oracle Connector for Outlook on the Desktop

Perform the following steps to install Oracle Connector for Outlook on the desktop:

  1. Exit all Microsoft Windows applications.

  2. Double-click the con_outlook_1011x.exe file to start the InstallShield Wizard.

  3. Click Next on the Welcome screen of the InstallShield Wizard.

  4. Enter your name in the User Name field and your company name in the Organization field. Click Next.

  5. Click Next to install in the default folder. To install Oracle Connector for Outlook in a different folder, click Change and navigate to that folder.

  6. Select the languages you want to install.

    You can also add more languages after the installation.

    For information on how to modify the languages, refer to Section D.2.4.3.

  7. To review your input from the previous screens, click Back. Otherwise, click Install.

  8. Click Finish to start the Configuration Wizard. If you intend to configure Oracle Connector for Outlook later, deselect Start Configuration, which is selected by default.

Note:

If you have upgraded your Microsoft Outlook installation, then you must reinstall Oracle Connector for Outlook.

D.2.4 Installing Oracle Connector for Outlook in Interactive Mode

You can install Oracle Connector for Outlook in interactive or silent mode.

In an interactive installation, the installation wizard guides you through the installation process. Interactive installations can be performed by using either the con_outlook_1011x.exe file or the con_outlook.msi package.

To install using the con_outlook.msi package, extract it from the con_outlook_1011x.exe file using the /admin command.

You can extract the con_outlook_msi package to multiple files or a single file. Use the following command to extract the installation package to multiple files:

con_outlook_1011x.exe/admin image=cd

The multiple files comprise an msi file, the Oracle Connector for Outlook files, and the .mst files that contain the transformation for the installation language.

Use the following command to extract the installation package to a single file:

con_outlook_1011x.exe/admin image=msi

D.2.4.1 Specifying the Installation Language for a First-Time Installation of Oracle Connector for Outlook

The instructions in this section are for a first-time installation. When you run con_outlook_1011x.exe, the installation wizard determines the language of the operating system and starts the installation wizard in that language.

If the language used by the operating system is not supported by Oracle Connector for Outlook, the installation wizard is started in English. In addition, the Add/Remove Languages dialog box lists the languages supported by Oracle Connector for Outlook. You can select the languages you want in addition to English. However, you cannot remove English language support because it serves as a reliable backup in case of failure in other languages.

Follow these steps if you do not have a previous version of Oracle Connector for Outlook installed:

  • To run the installation wizard in a language other than the language of the operating system of the destination computer, run con_outlook_1011x.exe with the following language command:

    con_outlook_1011.exe/Lang {setup_lang_id_no}x

    In the preceding syntax, {setup_lang_id_no} is the ID number of the language you want to specify for the installation wizard. For example, to run the installation wizard in French, enter the following command:

    con_outlook_1011.exe/Lang 1036x

  • Note:

    You can select the language used to run the installer only for a first-time installation. The installation wizard will run in this language the next time you repair, modify, remove, or upgrade Oracle Connector for Outlook.

    If you prefer to run the installation directly from the .msi package, enter the following command to apply the appropriate transformation:

    msiexec/i "con_outlook.msi" TRANSFORMS=:{setup_lang_id_no}

    In the preceding command, setup_lang_id_no is the ID number of the language that you want to use for the installation. For example, to run the installation wizard in French, enter the following command for the installation package contained in a single file:

    msiexec/i "con_outlook.msi" TRANSFORMS=:{setup_lang_id_no}

    If the installation package is extracted to multiple files, use the following command to run the installation wizard (French is used in this example):

    msiexec/i "con_outlook.msi" TRANSFORMS=:1036.mst

Table D-11 lists the languages supported by Oracle Connector for Outlook and their ID numbers.

Table D-11 Languages Supported by Oracle Connector for Outlook

Language Name ID Number

English US

1033

Chinese (Simplified)

2052

Chinese (Traditional)

1028

Czech

1029

Danish

1030

Dutch (Netherlands)

1043

Finnish

1035

French

1036

German

1031

Greek

1032

Hungarian

1038

Italian

1040

Japanese

1041

Korean

1042

Norwegian

1044

Polish

1045

Portuguese (Brazil)

1046

Portuguese (Portugal)

2070

Romanian

1048

Russian

1049

Spanish

1034

Swedish

1053

Turkish

1055


Note:

Configuring a messaging application programming interface (MAPI) profile to be used with Oracle Connector for Outlook is not part of the installation process.

D.2.4.2 Upgrading Oracle Connector for Outlook

You can use the con_outlook_1011x.exe file or the con_outlook.msi package to upgrade the existing version of Oracle Connector for Outlook.

To upgrade using con_outlook_1011x.exe, run con_outlook_1011x.exe and follow the instructions on the screen.

To upgrade using con_outlook.msi, use one of the following commands, depending on the version you are upgrading from:

  • If you are upgrading from version 10.1.1:

    msiexec/i "con_outlook.msi" REINSTALL=ALL REINSTALLMODE=vomus
    
    
  • If you are upgrading from version 9.0.4.2.x:

    msiexec/i "con_outlook.msi"
    

Determining the Installation Language for an Upgrade

When you run the con_outlook_1011x.exe or con_outlook.msi, the installation language used for the upgrade is determined based on the current version of Oracle Connector for Outlook.

If you are upgrading from Oracle Connector for Outlook 9.0.4.2.x or earlier, the language used in the operating system of the destination computer is detected and the upgrade wizard is started in that language. However, if you are upgrading from Oracle Connector for Outlook 10.1.1 or later, the installation language used is the same as the one used in the first-time installation.

D.2.4.3 Modifying, Repairing, or Removing Oracle Connector for Outlook

You can modify, repair, or remove Oracle Connector for Outlook installation by using the InstallShield wizard.

Modifying the Selection of Installed Languages in Oracle Connector for Outlook

To modify the language settings of Oracle Connector for Outlook, perform one of the following tasks:

  • Run con_outlook_1011x.exe or con_outlook.msi. Select Modify in the Program Maintenance screen.

  • Double-click Add or Remove Programs in the Control Panel. Click Change. Select Modify from the Program Maintenance screen.

  • From the Start menu, select Oracle Connector For Outlook, and then Add or Remove Languages.

Repairing Oracle Connector for Outlook

To repair the Oracle Connector for Outlook installation, perform one of the following tasks:

  • Run con_outlook_1011x.exe or con_outlook.msi. Select Repair from the Program Maintenance screen.

  • Double-click Add or Remove Programs in the Control Panel. Click Change. Select Repair from the Program Maintenance screen.

Note:

When you repair the Oracle Connector for Outlook installation, registry keys that were deleted or corrupted are automatically reinstalled.

Removing Oracle Connector for Outlook

To remove Oracle Connector for Outlook, perform one of the following tasks:

  • Run con_outlook_1011x.exe or con_outlook.msi. On the Program Maintenance screen, click Remove.

  • Double-click Add or Remove Programs in the Control Panel. Click Remove.

D.2.4.4 Troubleshooting an Oracle Connector for Outlook Installation

When you install Oracle Connector for Outlook using con_outlook_1011x.exe, a log file called ocsetup.log is generated in the Temp folder.

This log file is a useful source of information for troubleshooting installation failures. It records all events and errors during installation with brief descriptions and messages explaining the possible causes of a failed installation.

To generate the log file in a different location, enter the following command:

con_outlook_1011x.exe/path

In the preceding command, path represents the complete path of the log file.

When you install Oracle Connector for Outlook using con_outlook.msi, enable logging policy or use the /L option if you are using the msiexec.exe file.

Note:

When you install using a language other than English, the log file is generated partially in English and partially in the installation language you selected.

D.2.5 Installing Oracle Connector for Outlook in Silent Mode

You can install Oracle Connector for Outlook in the silent mode. This mode requires no user participation.

To install in silent mode, you can use an initialization file that contains all the required installation information. However, if you do not specify an initialization file, Oracle Connector for Outlook is installed with the default settings.

You can install Oracle Connector for Outlook in silent mode by using the con_outlook_1011x.exe file or the con_outlook.msi package.

To install Oracle Connector for Outlook in silent mode using the con_outlook_1011x.exe file, enter the following command:

con_outlook_1011x.exe /s Path\con_outlook_silent.ini

In the preceding command, Path represents the absolute path, or the exact location, to the initialization file.

To install Oracle Connector for Outlook in silent mode using the MSI package, enter the following command:

msiexec /i "con_outlook.msi" /qn Path\con_outlook_silent.ini

In the preceding command, Path represents the absolute path, or the exact location, to the initialization file.

D.2.5.1 Initialization File

Example D-1 displays a sample initialization file used for silent installation of Oracle Connector for Outlook.

Note:

With the exception of the Languages section, the parameters in the initialization file can only be configured for first-time installations. If you have already installed Oracle Connector for Outlook, you can only modify the settings after uninstalling the application.

Example D-1 Example of the initialization File for Oracle Connector for Outlook

[General]
UserName-OCFOUSER
Company=ORACLE
InstallPath="C:\Program Files\Oracle\Outlook Connector"

[Settings]
ForceReboot=0
DisablePwd=1
HideCalendarPwdMenu=1
NoServerMail=3
DisableCfgUI=1
NoDesktopShortcut=1

[Languages]
;English US
1033=us
;Chinese (PRC) (S)
2052=zhs,_936
;Chinese (Singapore) (S)
4100=zhs,_936
;Chinese (Hong Kong) (T)
3076=zht,_950
;Chinese (Macau) (T)
5124=zht,_950
;Chinese (Taiwan) (T)
1028=zht,_950
;Czech
1029=cs
;Danish
1030=dk
;Dutch (Netherlands)
1043=nl
;Finnish
1035=sf
;French
1036=f
;German
1031=d
;Greek
1032=el
;Hungarian
1038=hu
;Italian
1041=i
;Japanese
1041=ja
;Korean
1042=ko
;Norwegian (Bokmal)
1044=n
;Polish
1045=pl
;Portuguese (brazilian)
1046=ptb
;Portuguese
2070=pt
;Romanian
1048=ro
;Russian
1049=ru
;Spanish
1034=e
;Swedish
1053=s
;Turkish
1055=tr

[OcConfigWizard]
Path=c:\PRFNAME.prf

D.2.5.2 Configuring the Initialization File

You can configure the following sections in the initialization file:

The General Section

In the General section, you can specify the name of the user Oracle Connector for Outlook is registered to, the company name, and the location where you want to install Oracle Connector for Outlook.

The following snippet of the initialization file shows the parameters and values in the General section:

[General]
UserName=OCFOUSER
Company=ORACLE
InstallPath="C:\Program Files\Oracle\Outlook Connector"

The Settings Section

In the Settings section, you can:

  • Force your computer to restart after the installation by setting the ForceReboot parameter to 1.

  • Disable the option to save your password by setting the DisablePwd parameter to 1.

  • Hide the Change Calendar pwd menu item by setting the HideCalendarPwdMenu parameter to 1.

  • Remove the Oracle Connector Configuration Wizard shortcut from the desktop by setting the NoDesktopShortcut parameter to 1.

  • Disable Control Panel options by setting the DisableCfgUI parameter to 1.

  • Disable specific mail server functions by setting the NoServerMail parameter to one of the following values:

    • 0 for no restriction (default value)

    • 1 for no IMAP or SMTP

    • 2 for no IMAP

    • 3 for no SMTP

    The following excerpt from the initialization file shows the parameters and values in the Settings section:

    [Settings]
    ForceReboot=0
    DisablePwd=1
    HideCalendarPwdMenu=1
    NoServerMail=3
    DisableCfgUI=1
    NoDesktopShortcut=1
    
    

The Languages Section

In the Languages section, you can specify additional languages that Oracle Connector for Outlook will support during installation.

Refer to Table D-11 for a list of supported languages.

You can add or delete languages in silent mode, by modifying the Languages section. This is valid as long as you consistently use the same installation package.

The OcConfigWizard Section

In the OcConfigWizard section, you can specify the path where the PRF file is located. the PRF file contains the user profile information. Oracle Connector for Outlook uses the PRF file to configure user profiles.

The following snippet of the initialization file shows the parameters and values in the OcConfigWizard section:

[OcConfigWizard]
Path=c:\MyPrfName.prf

D.2.5.3 Upgrading, Maintaining, or Removing Oracle Connector for Outlook in Silent Mode

You can upgrade to a new version of Oracle Connector for Outlook in silent mode. When you run the new installation package in silent mode, it upgrades the installation of Oracle Connector for Outlook to the new version without using the INI settings in the initialization file.

To maintain visual feedback during silent installations, enter the following command:

con_outlook_1011x.exe/s UI=value path

In the preceding command, value represents the UI parameter value and path represents the complete path to the initialization file.

Table D-12 lists the UI parameter values for configuring visual feedback.

Table D-12 UI Parameter Values for Configuring Visual Feedback

UI Parameter Values Visual Feedback

1

There is no UI, except for a single dialog box at the end of the installation, indicating that the installation was successful.

2

A basic UI is provided.

3

A basic UI is provided in addition to a modal dialog box at the end of the installation, indicating successful installation. The modal dialog box is not displayed if the user cancels the installation.


To uninstall Oracle Connector for Outlook in silent mode, enter the following command:

Msiexec.exe /x {0AF6C5A4-E29B-4D1E-B6FF-D73F4FBB44DA} /qn

The preceding command passes the necessary command-line switches and values to the Microsoft installer to uninstall Oracle Connector for Outlook in silent mode. This command is the silent-mode equivalent of uninstalling the application through Add or Remove Programs in the Control Panel.

In the command, /x instructs the Microsoft installer to uninstall Oracle Connector for Outlook, whose product code is specified in the brackets {} and /qn specifies a completely silent mode.

D.2.6 Installing Oracle Connector for Outlook with Additional Privileges

As an administrator, you can use one of the following methods to enable users to install Oracle Connector for Outlook:

When using one of these methods, you must use the MSI package included with con_outlook_1011x.exe.

D.2.6.1 Setting the AlwaysInstall Elevated Policy

By setting the AlwaysInstalledElevated policy on the user's computer, you give users appropriate installation privileges to install Oracle Connector for Outlook. However, setting this policy can expose the user's computer to security risks because this method enables the user to access secure locations on the computer.

To configure elevated installation privileges, set the AlwaysInstallElevated value to 1 under the following key in the registry:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

If Oracle Connector for Outlook is installed with elevated installation privileges as part of an installation performed on each computer, the AlwaysInstallElevated policy can be removed without affecting future repairs to the installation. The user will still be able to repair the Oracle Connector for Outlook installation with elevated privileges.

D.2.6.2 Performing an Advertised Installation of Oracle Connector for Outlook

When advertising an installation of Oracle Connector for Outlook on a user's computer, Oracle Connector for Outlook shortcuts are installed, its icons appear in the Start menu, and the file types become registered, but the product's files are not actually installed until the user accesses one of these items to start the application. You can advertise Oracle Connector for Outlook on the user's computer, but only if one of the following operating systems is running on it:

  • Microsoft Windows 2000

  • Microsoft Windows XP

  • Microsoft Windows 2003

To advertise an installation of the Oracle Connector for Outlook package on each user's computer, enter the following command:

Msiexec.exe -jm "con_outlook.msi" ALLUSERS=1

When you run this command, the Oracle Connector Configuration Wizard option will be available from the Oracle Connector For Outlook program submenu. You can then run the installation with elevated privileges by selecting this shortcut.

D.2.6.3 Deploying the Oracle Connector for Outlook Package Using Group Policy

You can use the included tools to install and maintain software applications by using Group Policy on Microsoft Windows 2000 or later.

An administrator can advertise Oracle Connector for Outlook on the local computer by assigning the con_outlook.msi package to users' computers through Active Directory and Group Policy.

Assigning Oracle Connector for Outlook

Assigning Oracle Connector for Outlook is the easiest way to use Group Policy to manage an installation package. With this method, Oracle Connector for Outlook is automatically installed on the computer of the user the first time a designated computer is started and Group Policy is applied. Oracle Connector for Outlook is then available to all users of this computer.

Using this installation setup, users with no administrative privileges can also modify the supported Oracle Connector for Outlook languages by selecting Add or Remove Languages from the Program menu. Users can also repair their installation of Oracle Connector for Outlook, but only an administrator can permanently remove the application.

Applying a Transform to Oracle Connector for Outlook

When you use Group Policy to assign the con_outlook.msi package, you can still control the installation of Oracle Connector for Outlook with a silent initialization file. This is done by applying a transform (MST file) to the original Oracle Connector for Outlook package (MSI file).

A transform should only change the SILENTINIPATH public property of the original con_outlook.msi package. This public property must include the path to the initialization file. The path can also point a network location.

The structure of the initialization file is the same as the one used for the silent installation.

See Also:

Section D.2.5.2 for more information on configuring initialization files.

You can create a transform by using a third-party application like Orca, InstallShield, or Wise Solutions. You can also specify the trans parameter with the admin switch when you extract the con_outlook.msi package with the following command:

con_outlook_1011x.exe/admin image=cd trans=INI_path

In the preceding command, INI_path represents the actual path to the initialization file.

This command creates a transform called silent.msi along with the other language transforms. If the image=msi parameter is used instead, an embedded transform called silent is created.

See Also:

Refer to the following URL for a step-by-step guide to software installation and maintenance

http://www.microsoft.com/windows2000/techinfo/planning/management/swinstall.asp

D.2.7 Using the Configuration Wizard to Configure Oracle Connector for Outlook

The configuration wizard is a standalone application that can be started from the command prompt or from Windows Explorer. The configuration wizard is useful for both administrators and end users because it integrates the creation and configuration of PRF files and profiles.

The following list describes various uses of the configuration wizard:

  • You can start the configuration wizard in interactive mode.

  • You can start the configuration wizard in silent mode. You can use an existing PRF file with all the required settings information to create and configure the first profile for the user.

  • As an administrator, you can use the configuration wizard to generate the PRF files to save the updated settings.

  • As an administrator, you can use the configuration wizard to back up the Oracle Connector for Outlook settings for an existing profile and restore these settings later.

  • As a user, you can use the configuration wizard to modify profile settings. You can use the template PRF file distributed by the administrator for this purpose.

The configuration wizard only works with Oracle Connector for Outlook settings. While configuring a profile, it only configures the Oracle Connector for Outlook settings. You can run only one instance of the configuration wizard at a time. If you try to invoke the configuration wizard a second time, the instance previously started will be displayed in the foreground.

The configuration wizard can be invoked in three different modes:

D.2.7.1 Interactive Profile Creation and Configuration Mode

The interactive profile creation and configuration mode is the default mode. You can use this mode to specify settings and create or modify a profile.

Use the following command-line options to configure the configuration wizard:

  • Enter L (not case-sensitive) at the command line to specify the language of the configuration wizard. The language that you specify must be installed during the installation of Oracle Connector for Outlook. For example, to run the configuration wizard in German, use the following command:

    ocprofwiz -L 1031
    
    
  • Enter D (not case-sensitive) at the command line to ensure that Set as Default Profile is selected by default on the final screen of the configuration wizard. The command to do so is:

    ocprofwiz -D
    
    

Close Microsoft Outlook before starting the configuration wizard. You can configure an existing profile or create a new profile by using the Profile Settings screen of the configuration wizard. However, you can configure only one profile in one session. You can also remove an existing profile on the Profile Settings screen.

You can view or modify settings for the selected user profile on the Service Settings screen. All non-password fields must be filled to enable Next. If Microsoft Outlook is open and you are using the same profile while you are configuring profile settings, the fields on the Service Settings screen are disabled. To configure advanced settings, click More Settings. When the Congratulations screen is displayed, verify that Set as Default Profile is selected. The Outlook Address Book service is added to a new profile by default.

D.2.7.2 Interactive PRF File Creation Mode

In the interactive PRF file creation mode, administrators can create a PRF file by starting with a blank template, or importing information from an existing profile or PRF file.

The final PRF file contains user profile information, and settings information, which can be used by the configuration wizard or by the NewProf.exe file.

By default, the PRF file created is a blank template. For security reasons, password fields are not saved in the resulting PRF file if information is imported from an existing profile.

The Outlook Address Book information in the Service List section is added to the output PRF file, depending on the source template used. In the profile template, where information is imported from an existing profile, it depends on whether or not the profile has Outlook Address Book service. In the PRF template, where information is imported from an existing PRF file, it again depends on whether or not the PRF contains an Outlook Address Book information in the Service List section.

You can configure interactive PRF file creation with the following command-line switches:

  • Enter P (not case-sensitive) at the command line to run the configuration wizard in the interactive PRF file creation mode, as follows.

    ocprofwiz -P
    
    
  • Use the L (not case-sensitive) switch at the command line to specify the language. For example, to run the configuration wizard in the german language, use the following command:

    ocprofwiz -P -L 1031
    
    

    The language you specify must have been installed during the installation of Oracle Connector for Outlook.

Before you start the configuration wizard, close Microsoft Outlook. In the PRF Configuration Settings screen, specify the source template for the PRF file and the location where you want to save the new PRF file.

If you select Empty PRF File as the source template, you must manually specify the settings. If you select Existing PRF File as the source template, initial settings information is imported from the source PRF file. If you select the MAPI profile to import settings from an existing profile, initial settings information is imported from the source profile.

In the Profile Options screen, configure the settings for the General section of the new PRF file. The following parameters show the relationship between the fields in the Profile Options screen and the settings in the General section of the PRF file:

  • ProfileName: Profile Name

  • DefaultStore: Default Store

  • DefaultProfile=Yes/No: Use this profile as the default MAPI profile.

  • Overwrite Profile=Yes/No: Overwrite existing profile with the same name.

You can view or modify Oracle Connector for Outlook settings in the Service Settings screen. To configure advanced settings, click More Settings. The Oracle Connector for Outlook settings information will be saved to the new PRF file. In the Congratulations screen, if View PRF file is selected, then the wizard displays the newly created PRF file. You can then verify the information or modify parameters in the PRF file.

D.2.7.3 Silent Profile Creation Mode

An existing PRF file is used as the template for creating a corresponding profile. When installing Oracle Connector for Outlook in silent mode, you can start the configuration wizard after the installation is complete. The configuration wizard reads information from an existing PRF file and creates a new profile, or modifies an existing profile, with the appropriate settings.

The Outlook Address Book service is imported in to the profile if it is listed in the Service List section. (Limited support is also available for some other types of message services.)

To run the configuration wizard in silent profile creation mode, use the S (not case-sensitive) switch at the command line, as follows:

ocprofwiz -S "C:\Program Files\Oracle\Outlook Connector\source.prf"

When Oracle Connector for Outlook is configured in silent mode, a log file is created to record success and error information. This log file is stored in a temporary folder on the computer. For example:

C:\Documents and Settings\user\Local Settings\Temp\ocfoConfigWizardLog\ocfoConfigWizard.log

In the preceding command, user represents the login name of the local user.

Notes:

  • If you are configuring Oracle Connector for Outlook in silent mode, then you must check the log file to verify the results. Both, successful imports of information in to the profile and errors is recorded in the log file.

  • The configuration wizard may write some information to the log file in interactive profile creation and configuration mode and interactive PRF file creation mode. Usually, high-level warning messages are displayed and low-level technical information is recorded in the log file.

We recommend that you use a PRF file generated by the Oracle Connector for Outlook configuration wizard. Most of the parameters in the PRF file can be configured through the Configuration wizard in the interactive PRF file creation mode. If you modify a value manually, then you must verify that the new value falls within the valid range of values.

D.3 Installing Oracle Real-Time Collaboration Clients

This section contains the following topics:

D.3.1 System Requirements for Oracle Real-Time Collaboration Clients

Table D-13 lists the system requirements for installing Oracle Real-Time Collaboration Clients on various Microsoft Windows platforms.

Table D-13 System Requirements for Installing Oracle Real-Time Collaboration Client

Item Requirement

Operating Systems

  • Microsoft Windows 98

  • Microsoft Windows NT 4.0

  • Microsoft Windows 2000

  • Microsoft Windows XP

Privileges

You must have administrative privileges on your computer to install Real-Time Collaboration clients.

Screen Resolution

1024 x 768 pixels (required for Web Conferencing only)

Browser

Any one of the followings:

  • Internet Explorer 5.5 or later

  • Netscape 4.75 or later

  • Mozilla 1.0 or later

  • Firefox 1.1 or later

Notes:

  • All listed browsers can perform tasks in the Real-Time Collaboration Web Application pages, and use the conference whiteboard and desktop sharing features. Netscape 4.X browsers (prior to Netscape 4.75) can use most Web Application features, but they cannot use the Schedule tab to schedule a conference.

  • Only Internet Explorer 5.5 browser or later can share documents in document presentation mode, stream voice data in a conference over PSTN, or play back a recorded conference. For this, JVM must be installed and enabled.

Java Virtual Machine

  • Microsoft JVM 1.1.4 build 3740 or later

  • Sun JVM 1.3.1 or later


D.3.2 Installing the Oracle Web Conferencing Client

To install the Oracle Web Conferencing client:

  1. Uninstall previous Oracle Web Conferencing clients. Select Add or Remove Programs from the Microsoft Windows Control panel and remove the previous Oracle Web Conferencing client versions.

  2. Open the Real-Time Collaboration Web Application page and click Home.

  3. Click New User.

  4. Click the Download icon that is displayed next to Web Conferencing.

  5. Follow the onscreen instructions to install the Oracle Web Conferencing client.

D.3.3 Installing the RTC Messenger Client

To install the RTC Messenger client:

  1. Uninstall previous Oracle Web Conferencing clients. Select Add or Remove Programs from the Microsoft Windows Control panel and remove the previous Oracle Web Conferencing client versions.

  2. Open the Real-Time Collaboration Web Application page and click Login.

  3. Enter your Single Sign-on login and password.

  4. Click Download RTC Messenger.

  5. Click the Download icon that is displayed next to the Oracle RTC Messenger.

  6. Follow the instructions on the screen to install the RTC Messenger client. After successful installation of the RTC Messenger client, you will be prompted to sign in.

  7. Enter your Single Sign-on login and password, and click OK to start the RTC Messenger.