8 Oracle Mail Policies

This chapter discusses Oracle Mail policies configured using the Oracle Collaboration Suite 10g WebMail client.

• Overview of Oracle Mail Policies

• Managing Oracle Mail Filters

• Oracle Mail Routing Control

• Oracle Mail Archive Policies

• Message Recall

Overview of Oracle Mail Policies

Oracle Mail policies are tools that an administrator can use to filter out unwanted mail that may contain viruses, or prevent spam from being sent and received.

Virus filters can be applied to messages coming in from and going out to the internet, messages being sent locally (between users of Oracle Collaboration Suite), and messages being stored in the Oracle Collaboration Suite Database to detect anything that could potentially harm the e-mail system.

Additional tools include routing control, which provides administrators with the ability to trust or reject e-mail from specific senders, domains, recipients, and hosts, thereby minimizing or eliminating spam e-mail; and archive policies, which enable administrators to store messages in a third-party storage facility in order to better manage message storage and retrieval.

Open the Oracle WebMail client.

See Also:

"The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

Under the Administration tab, from the Policy tab, administrators can manage filters for anti-virus, anti-spam, or custom filters, and create archive policies.

Click Definition to display the Filters page, where filters can be created, reordered, and removed.

Click Application to display the Filters: Application page and apply filters to various points in the message delivery cycle.

Click Routing Control to configure Oracle Mail to trust or reject messages from specific people, domains, or servers.

Click Archive to set archiving policies of messages for users.

Managing Oracle Mail Filters

Filters allow administrators to customize the processing of messages by checking if a set of conditions have been met by a message and if those conditions have been met, execute some action within Oracle Mail.

The Filters page of the Oracle WebMail client is the page on which you create filters. After filters are created, they are listed on this page, and can be edited, removed, or applied to specific servers from this location.

On this page, you can add new filters, edit and remove existing filters, and change the order in which the filters are applied.

Click Add to display the New Filter page.

Click the name of the filter in the Name column to display the Edit Filter page.

Click Reorder to display the Reorder Filters page.

Select a filter and click Remove to display the Confirm Filter Deletion page. Click Yes to delete the filter or No to cancel the filter deletion.

This section includes the following topics:

• Creating a Filter

• Editing Filters

• Reordering Filters

• Applying Filters

• Editing Applied Filters

Creating a Filter

To create a filter:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Add to display the New Filter page.

5. Enter information into the following fields:

   • Name: The name of the filter. This information is required.

   • File Name: Enter a library file to be called to perform the specified filter function. This information is required.

   • Active: Select Yes from the drop-down list to enable the filter. This information is required.

   • External Process: This information is required.

   • Capable of Message Modification: Select whether or not you want the software to modify a message upon which a filter has acted. This information is required.

   • Description: Enter descriptive text of what the function of the filter is.

   • External Administration URL: If this filter requires additional administration, enter a URL to an administration page of the third-party software that you are trying to call with this filter.

   • In some cases, you may want to override the filter and system flags associated with a particular filter. To do this, click the icon adjacent to Filter Flags or System Flags to list the values that will be overridden during filter application. The filter is then applied to all messages.

     For the SAVSE filters shipped with Oracle Mail, the values for Filter Flags or System Flags are inherited from the filter definition and the filter is only applied to messages that meet these criteria.

6. Click OK to add the filter.

Editing Filters

To edit filters:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click the name of the filter in the Name column to display the Edit Filter page.

5. Edit the information, as necessary.

   See Also:

   • "Editing SAVSE Filters" for information about editing SAVSE filters

   • "Applying Filters" for definitions of the various attributes

6. Enter filter or system flags.

   Table 8-1 lists current valid system flags for filter processes.

   Note:

   These system flags to not apply to the SAVSE filters.

   Table 8-1 System Flags

   System Flag	Description
   version=ocsv1	Set this flag to ocsv1 if an Oracle Collaboration Suite Release 1 (9.0.3) external filter process is used in Oracle Collaboration Suite 10g
   forward=1	Set this flag to 1 for filters acting as mail forwarding MTAs which will be responsible for further handling of mail messages

   
   

7. Click OK to apply any changes.

Reordering Filters

Reordering filters changes the order in which the filters are applied. An administrator can specify which filters are applied to messages first.

To reorder filters:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Reorder.

5. Select the filter you want to move and use the arrows to move the filter toward the top or bottom of the list.

6. Click OK to apply any changes or Cancel to return to the Filters page.

Applying Filters

You can apply particular filters to act on messages at various stages in the delivery cycle of the message. Filters can be applied to incoming messages, outgoing messages, messages delivered within the local Oracle Mail domain, and all messages stored in the Oracle Collaboration Suite Database.

To apply filters:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click the Application link.

5. Click either Incoming, Outgoing, Local, or Collaboration Suite Database to display a list of Oracle Collaboration Suite Applications Tier servers associated with that point in the delivery cycle of the message.

   • Incoming: Filter is applied to all incoming messages

   • Outgoing: Filter is applied to all messages delivered outside the local Oracle Mail domain

   • Local: Filter is applied to all messages delivered within the local Oracle Mail domain

   • Collaboration Suite Database: Filter is applied to all messages stored in the Oracle Collaboration Suite Database

6. Click the icon in the Configure Filters column. If you clicked Collaboration Suite Database in the preceding step, go to "Configuring Filters for an Oracle Collaboration Suite Database" for a description of that page.

7. Click Apply Filter.

8. Select a filter from the Filter drop-down list.

9. In the Options section, select Yes from the Allow Message Modification drop-down list to enable the filter to modify messages.

10. In some cases, you may want to override the filter and system flags associated with a particular filter. To do this, click the icon adjacent to Filter Flags or System Flags to list the values that will be overridden during filter application. The filter is then applied to all messages.

    Otherwise, the values for Filter Flags or System Flags are inherited from the filter definition and the filter is only applied to messages that meet these criteria.

11. Click OK to apply the filter and return to the Configure Filters page. Applied filters are displayed.

12. To disable a filter, select a filter from the list to be unapplied and click Unapply Filter. A confirmation page displays. Click Yes or No.

13. In the Advanced section, click Remove Instance Level Settings.

    Note:

    This section displays only if some filter attribute is set at the instance level. Typically, all filter attributes are set at the target level, only, but if a filter is applied at the instance level, this button displays. When the button is clicked, the instance level settings are removed.

14. If you apply any filters, you must restart the associated servers.

    • For incoming mail, restart the SMTP Inbound, SMTP Outbound, and NNTP Inbound servers

    • For outgoing mail, restart the SMTP Outbound server and the List Server

      Note:

      Because the NNTP Outbound server is not integrated with the filtering system, is not necessary to restart the NNTP Outbound server when filters are applied to outgoing mail.

    • For local mail, restart the SMTP Inbound and SMTP Outbound servers and the List Server

    • For mail stored on the Oracle Collaboration Suite Database, restart the Virus Scrubber

Configuring Filters for an Oracle Collaboration Suite Database

When applying filters to the Oracle Collaboration Suite Database, set the following attributes:

• Pre-Scan Mode: Select one of the following choices from the drop-down list:

  • Disabled: Only those messages that have been isolated by a previous pre-scan operation are sent through the filters for scrubbing.

  • Enabled: First, all messages are pre-scanned and messages that match the pre-scan criteria are isolated. Then, only those isolated messages are sent through the filters for scrubbing.

  • Pre-Scan Only: All messages are pre-scanned only. Messages that match the pre-scan criteria are isolated.

• In the Pre-Scan Criteria section, select all or any of the following from the Matching drop-down list to specify that all, or any one, of the pre-scan filters listed in the table are applied.

  Messages matching these criteria are removed from the mailbox of the respective users until the third-party scanner verdict is harmless/not-affected.

  If no pre-scan filters are listed, add them, as follows:

  1. Click Add.

  2. Enter information for the following attributes:

     • Message Attribute: Select from this drop-down list upon which attribute of e-mail messages this filter will act. Attributes include: Subject, From, Sent Date, Attachment Name, Scanner Version, and Specify Header.

       Note:

       When Sent Date, Specify Header, or Scanner Version is chosen, different choices in Oracle WebMail are rendered. In the case of Sent Date, a date picker is rendered; for Specify Header, an additional text box near the attribute is rendered; for Scanner Version, an additional text box near the value is rendered.

     • Operator: Select from this drop-down list to specify whether the message attribute should contain or not contain a certain value.

     • Value: Enter the condition upon which the message attribute will act.

       For example, to filter messages from [e-mail], select From as the Message Attribute drop-down list, and contains from the Operator drop-down list, and enter [e-mail] in the Value field.

  3. Click Continue to return to the Configure Filters page. Pre-scan filters are displayed in the table.

• In the Filters section, apply filters that have been configured for scrubbing Oracle Collaboration Suite Databases, as follows:

  1. Click Apply Filter.

  2. Select a filter from the Filter drop-down list.

  3. Information about the selected filter displays in the Definition section.

  4. In the Options section, select Yes from the Allow Message Modification drop-down list to enable the filter to modify messages.

  5. In some cases, you may want to override the filter and system flags associated with a particular filter. To do this, click the icon adjacent to Filter Flags or System Flags to list the values that will be overridden during filter application. The filter is then applied to all messages.

     Otherwise, the values for Filter Flags or System Flags are inherited from the filter definition and the filter is only applied to messages that meet these criteria.

  6. Click OK to apply the filter and return to the Configure Filters page. Applied filters are displayed.

  7. To disable a filter, select a filter from the list to be unapplied and click Unapply Filter. A confirmation page displays. Click Yes or No.

• In the If Repair Fails section, choose whether a virus-infected message is to be immediately deleted or quarantined to folder.

  1. Select from the If Repair Fails drop-down list:

     • Delete: To delete the message

     • Quarantine: To quarantine the message somewhere for possible future repair

       Note:

       When Quarantine is selected, two new text boxes are rendered in Oracle WebMail:

       • Quarantine Destination E-Mail Address: Enter a valid e-mail address to which infected messages are to be sent for quarantine

       • Quarantine Destination Folder: Specify a valid folder name into which quarantined messages are stored

  2. Enter a message to send to the sender of a failed message in the Notification Message to Message Sender field.

  3. Enter a message to send to the recipient of a failed message in the Notification Message to Message Recipient field.

• If there are filters applied at the instance level, the Advanced section displays. Click Remove Instance Level Settings to remove all settings at the instance level.

  Note:

  This section displays only if some filter attribute is set at the instance level. Typically, all filter attributes are set at the target level, only, but if a filter is applied at the instance level, this button displays. When the button is clicked, the instance level settings are removed.

• Click Save to save the Pre-Scan Criteria to Oracle Internet Directory.

Editing Applied Filters

Once a filter has been applied, it can be edited at any time.

To edit applied filters:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click the Application link.

5. Click Incoming, Outgoing, Local, or Collaboration Suite Database to display a list of Oracle Collaboration Suite Applications Tier servers associated with that point in the delivery cycle of the message.

6. To unapply a filter, select a filter from the list to be unapplied and click Unapply Filter.

   A confirmation page displays. Select Yes to unapply the selected filter.

7. Click the icon in the Configure Filters column.

8. Click the icon in the Edit column of the filter to be edited to display the configuration page for that filter.

9. Attributes in the Options section, only, can be edited.

10. Click OK to apply edits to the filter.

Oracle Mail Routing Control

Spam and viruses are continuing problems for e-mail users. Routing control provides administrators with the ability to configure Oracle Mail with a basic set of message functions, such as rejecting or trusting e-mail from specific senders, domains, recipients, and hosts. Routing control rules can be applied to incoming mail, outgoing mail, and incoming news messages.

This section includes the following topics:

• Configuring Routing Control for Incoming Mail

• Configuring Routing Control for Outgoing Mail

• Configuring Routing Control for Incoming News

Note:

Any changes made for routing control settings in the Oracle WebMail client are automatically reflected in the Oracle Enterprise Manager 10g

Configuring Routing Control for Incoming Mail

Configure Oracle Mail to reject or trust incoming mail according to various criteria, and create rewriting rules for sender and recipient.

There are four categories of routing control settings for incoming mail, each accessible by a link on the Configuring Routing Control: Incoming Mail page:

• General: These settings enable DNS checks; establish limits on incoming messages to prevent flooding of the network; and specify whether relaying of messages through the system is allowed, and to which domains listed in the table messages can be relayed

• Reject: These settings specify which messages containing any of certain IP addresses, domains, or e-mail addresses are to be denied access to the system

• Trust: These settings specify which messages containing any of certain IP addresses, domains, or e-mail addresses are to be granted access to the system

• Advanced: These settings enable security checks on incoming messages; establish limits on number of recipients allowed in an envelop, the number of headers allowed in a message, the size of the shell; specify header values and message attachments to be disallowed; and establish rewriting rules

To configure routing control for incoming mail:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Routing Control.

5. Click Incoming Mail to configure routing control settings for incoming mail.

6. Click the icon in the Configure Routing Control column to display the Configure Routing Control: Incoming Mail page.

7. Click the appropriate link to display a particular routing control settings page.

This section includes the following topics:

• Configuring General Routing Control Settings for Incoming Mail

• Configuring Reject Routing Control Settings for Incoming Mail

• Configuring Trust Routing Control Settings for Incoming Mail

• Configuring Advanced Routing Control Settings for Incoming Mail

• Saving and Copying Routing Control Settings for Incoming Mail

Configuring General Routing Control Settings for Incoming Mail

To configure general routing control settings:

1. Click General on the Configure Routing Control: Incoming Mail page.

2. Ensure that Enable Routing Control is checked.

3. Select Enable from the DNS check on HELO/EHLO domains drop-down list to check if the domain name in the HELO/EHLO command exists on the DNS server. If it does not exist, the connection is rejected.

4. Select Enable from the DNS check on sender domains drop-down list to determine if the sender's address exists on the DNS server.

Denial of Service Attacks Section

1. Enter a number in the Maximum Flood Count field that is the sum of the number of e-mail messages and the number of connection requests from this host within a time interval considered to be flooding, a characteristic of spam in which a sender sends a large amount of mail to one server in a short period of time.

2. Enter a number in the Maximum Time Interval field that is the number of seconds, used in conjunction with Maximum Flood Count, to determine whether a host is flooding the server with unwanted e-mail.

Allowed Relay Domains Section

1. Select True, False, or Authenticate from the Allow message relay drop-down list.

   This setting will determine whether the SMTP Inbound server will act as a relay server to other MTAs.

   • True: Allows relay of e-mail whose recipient domains are listed in the table

   • False: Disallows relay of e-mail whose recipient domains are listed in the table

   • Authenticate: Authenticated e-mail messages will not be delivered to all outside domains but only to those domains listed in the table

2. Search the list of available domains by entering a text string in the Search field and clicking Go.

3. To add domains to the list, click Add Domain to display the Add Allowed Relay Domains page.

4. Enter the name of an allowed domain in the Domain field and click OK to add the domain.

Configuring Reject Routing Control Settings for Incoming Mail

To configure the server to block rejected IP and e-mail addresses, domains, and sender-recipient pairs:

1. Click Reject on the Configure Routing Control: Incoming Mail page.

2. Ensure that Enable Routing Control is checked.

Client IP Addresses Section

Add, or search for, rejected client IP addresses in this section.

To search the list of disallowed IP addresses, enter a string in the Search field and click Go.

1. Click Add IP Address to display the Add IP Addresses to Reject page.

2. Enter an IP address and reason for rejection in the appropriate fields.

   Click Add Another Row to enter additional IP addresses.

3. Click OK to add the IP address to the list of rejected IP addresses and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove an IP address from the rejected list on the Configure Routing Control: Incoming Mail page, select an IP address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client IP Addresses list is populated.

5. To edit IP address information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Client Domains Section

Add or search for rejected client domains in this section.

To search the list of disallowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Client Domains to Reject page.

2. Enter a domain name and reason for rejection in the appropriate fields.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of rejected client domains and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a client domain from the rejected list on the Configure Routing Control: Incoming Mail page select a domain, and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client Domains list is populated.

5. To edit client domain information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Sender Domains Section

Add or search for rejected sender domains in this section.

To search the list of disallowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Sender Domains to Reject page.

2. Enter a domain name and reason for rejection in the appropriate fields.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of rejected sender domains and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a sender domain from the rejected list on the Configure Routing Control: Incoming Mail page, select a domain and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender Domains list is populated.

5. To edit sender domain information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Sender E-mail Addresses Section

Add or search for rejected sender e-mail addresses in this section.

To search the list of disallowed sender e-mail addresses, enter a string in the Search field and click Go.

1. Click Add E-mail Address to display the Add Sender E-mail Addresses to Reject page.

2. Enter an e-mail address and reason for rejection in the appropriate fields.

   Click Add Another Row to enter additional e-mail addresses.

3. Click OK to add the address or addresses to the list of rejected sender e-mail addresses and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a sender e-mail address from the rejected list on the Configure Routing Control: Incoming Mail page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender E-mail Addresses list is populated.

5. To edit sender e-mail address information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Recipient E-mail Addresses Section

Add or search for rejected recipient e-mail addresses in this section.

To search the list of disallowed recipient e-mail addresses, enter a string in the Search field and click Go.

1. Click Add E-mail Address to display the Add Recipient E-mail Addresses to Reject page.

2. Enter an e-mail address and reason for rejection in the appropriate fields.

   Click Add Another Row to enter additional e-mail addresses.

3. Click OK to add the address or addresses to the list of rejected recipient e-mail addresses and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a recipient e-mail address from the rejected list on the Configure Routing Control: Incoming Mail page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Recipient E-mail Addresses list is populated.

5. To edit recipient e-mail address information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Sender-Recipient Pairs Section

Add or search for rejected sender-recipient e-mail address pairs in this section.

To search the list of rejected sender-recipient pairs, enter a string in the Search field and click Go.

1. Click Add Pair to display the Add Sender-Recipient Pairs to Reject page.

2. In the Sender field, enter the information to the left of the @ in the e-mail address.

3. From the drop down list, select LOCALDOMAIN to specify domains within your Oracle Collaboration Suite installation; NONLOCALDOMAIN to specify domains outside of your Oracle Collaboration Suite installation; or (other, please specify) to specify any domain.

   If you select (other, please specify), you must enter a domain name in the adjacent field.

4. Repeat the previous two steps for the Recipient field.

5. Enter a reason for rejection in the Reject Reason field.

6. Click OK to add the pair to the list of rejected sender-recipient pairs and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

   Note:

   Only one sender-recipient pair can be added at a time. To add more sender-recipient pairs, click Add Pair on the Configure Routing Control: Incoming Mail page.

7. To remove a sender-recipient pair from the rejected list on the Configure Routing Control: Incoming Mail page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender-Recipient Pairs list is populated.

8. To edit sender-recipient pairs information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Configuring Trust Routing Control Settings for Incoming Mail

For some routing control settings, an administrator can specify whether authentication of the MTA is required.

Authentication requires that the sender enter a user name and password the first time a message sent. Once established, authentication by the sender is no longer required.

To configure the server to accept trusted IP and e-mail addresses, domains, and sender-recipient pairs:

1. Click Trust on the Configure Routing Control: Incoming Mail page.

2. Ensure that Enable Routing Control is checked.

Client IP Addresses Section

Add, or search for, trusted client IP addresses in this section.

To search the list of allowed IP addresses, enter a string in the Search field and click Go.

1. Click Add IP Address to display the Add Trusted IP Addresses page.

2. Enter an IP address in the IP Address field.

   Click Add Another Row to enter additional IP addresses.

3. Click OK to add the IP address to the list of trusted IP addresses and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove an IP address from the trusted list on the Configure Routing Control: Incoming Mail page, select an IP address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client IP Addresses list is populated.

5. To edit IP address information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Client Domains Section

Add or search for trusted client domains in this section.

Note:

Anti-spam checks will not be applied to messages sent from computers in the domains listed in this section.

To search the list of allowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Trusted Client Domains page.

2. Enter a domain name in the Domain field.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of trusted client domains and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a client domain from the trusted list on the Configure Routing Control: Incoming Mail page, select a domain and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client Domains list is populated.

5. To edit client domain information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Sender Domains Section

Add or search for trusted sender domains in this section.

To search the list of allowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Trusted Sender Domains page.

2. Enter a domain name in the Domain field. Select Require MTA Client to be Authenticated to require that the MTA client be authenticated.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of trusted sender domains and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a sender domain from the trusted list on the Configure Routing Control: Incoming Mail page, select a domain and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender Domains list is populated.

5. To edit sender domain information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Sender E-mail Addresses Section

Add or search for trusted sender e-mail addresses in this section.

To search the list of allowed sender e-mail addresses, enter a string in the Search field and click Go.

1. Click Add E-mail Address to display the Add Trusted Sender E-mail Addresses page.

2. Enter an e-mail address. Select Require MTA Client to be authenticated to enable another level of security to the sender e-mail address listed.

   Click Add Another Row to enter additional e-mail addresses.

3. Click OK to add the address or addresses to the list of trusted sender e-mail addresses and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

4. To remove a sender e-mail address from the trusted list on the Configure Routing Control: Incoming Mail page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender E-mail Addresses list is populated.

5. To edit sender e-mail address information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Sender-Recipient Pairs Section

Add or search for trusted sender-recipient e-mail address pairs in this section.

To search the list of trusted sender-recipient pairs, enter a string in the Search field and click Go.

1. Click Add Pair to display the Add Trusted Sender-Recipient Pairs page.

2. In the Sender field, enter the information to the left of the @ in the e-mail address.

3. From the drop down list, select LOCALDOMAIN to specify domains within your Oracle Collaboration Suite installation; NONLOCALDOMAIN to specify domains outside of your Oracle Collaboration Suite installation; or (other, please specify) to specify any domain.

   If you select (other, please specify), you must enter a domain name in the adjacent field.

4. Repeat the previous two steps for the Recipient field.

5. Select Require MTA Client to be authenticated to enable another level of security to the sender-recipient pair listed.

6. Click OK to add the pair to the list of trusted sender-recipient pairs and to return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

   Note:

   Only one sender-recipient pair can be added at a time. To add more sender-recipient pairs, click Add Pair on the Configure Routing Control: Incoming Mail page.

7. To remove a sender-recipient pair from the trusted list on the Configure Routing Control: Incoming Mail page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender-Recipient Pairs list is populated.

8. To edit sender-recipient pairs information, click the icon in the Edit column on the Configure Routing Control: Incoming Mail page. Edit the settings as necessary.

Configuring Advanced Routing Control Settings for Incoming Mail

To configure the server to reject disallowed headers and attachments, and set rewriting rules:

1. Click Advanced on the Configure Routing Control: Incoming Mail page.

2. Ensure that Enable Routing Control is checked.

3. In the Maximum number of recipients allowed in the envelope field, enter a number to limit the number of allowable recipients.

4. From the Match envelope and message header drop-down list, select either Do not check or Envelope sender and message From header must match. This setting ensures that the sender identified in the From field of a message matches the actual sender of the message.

5. From the Match SASL authenticated ID and message header drop-down list, select either Do not check, SASL authenticated ID and envelope sender must match, or SASL authenticated ID and message From header must match.

   This is applicable when the SMTP Inbound server is enabled for SASL authentication. When SASL authenticated ID and envelope sender must match is selected, the ID used for SASL authentication is compared to the actual sender of the message. When SASL authenticated ID and message From header must match is selected, the SASL-authenticated ID is compared to the value in the From field of the message.

6. In the Maximum Number of Headers Allowed in a Message field, enter the maximum number of RFC822 headers allowed in a single message. IMAP uses this parameter to perform a spam check on messages during an APPEND operation. The default value is 1000.

7. In the Maximum Size of Shell field, enter the maximum size of the database shell, in bytes, for a message. IMAP uses this parameter to perform a spam check on messages during an APPEND operation. The shell comprises all the headers of the message plus the placeholders for MIME bodyparts. The default value is 1000000

Disallowed Headers Section

To search the list of disallowed headers, enter a string in the Search field and click Go.

1. Click Add Header to display the Create Disallowed Headers page.

2. Select a field from the Header drop-down list.

3. Enter a string in the Value field.

4. Enter a reason for rejection in the Reject Reason field.

5. Click OK to add the header information to the list of disallowed headers and return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

6. To remove a header from the disallowed list on the Configure Routing Control: Incoming Mail page, select a header and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Disallowed Headers list is populated.

7. To edit header information, click the icon in the Edit column.

Disallowed Attachments Section

To search the list of disallowed attachments, enter a string in the Search field and click Go.

1. Click Add Attachments to display the Add Attachments to Reject page.

2. Enter an attachment name (wildcards can be used) and a reason for rejection.

3. Click the icon in the Remove column to remove the attachment from the list.

4. Click Add Another Row to add another attachment to reject.

5. Click OK to add the attachments to the list of rejected attachments and return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

6. To remove an attachment from the disallowed list on the Configure Routing Control: Incoming Mail page, select an attachment name and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Disallowed Attachments list is populated.

7. To edit attachment information, click the icon in the Edit column.

Rewriting Rules Section

This section has one subsection: Recipient Rewriting Rules.

Recipient Rewriting Rules

1. Click Create Rule to display the Create Recipient Rewriting Rule page.

2. In the Pattern to match field, enter a string using $+ to match a non-empty substring and $* to match an empty or non-empty substring. For example, $+.$[e-mail] matches [e-mail].

3. Enter delimiting characters in the Characters delimiting a substring in the pattern field.

4. From the Action drop-down list, select Apply Rewrite to rewrite the address according to the rewrite string rule; Reject Address to reject the address, send a DSN to sender, and continue with next recipient; Discard Address to discard address and continue with next recipient; or Stop to ignore subsequent rules.

5. In the Rewrite to Apply field, enter a string using $1, $2, and so on to substitute matching parts. For example, rewriting $+_$[e-mail] to $1.$[e-mail] rewrites [e-mail] to [e-mail].

6. Enter a description for the recipient rewriting rule in the Description field.

7. Click OK to add the new rule to the list of recipient rewriting rules and return to the Configure Routing Control: Incoming Mail page.

   Click Cancel to return to the Configure Routing Control: Incoming Mail page.

8. Click Reorder to display the Reorder Recipient Rewriting Rules page and change the order in which recipient rewriting rules are applied.

9. Select the rule you want to move and use the arrows to move the rule toward the top or bottom of the list.

10. Click OK to apply any changes or Cancel to return to the Configure Routing Control: Incoming Mail page.

11. To remove a recipient rewriting rule from the list on the Configure Routing Control: Incoming Mail page, select a rule and click Remove. A confirmation page displays.

    Note:

    The Remove button displays only when the Recipient Rewriting Rules list is populated.

12. To edit recipient rewriting rule information, click the icon in the Edit column.

Saving and Copying Routing Control Settings for Incoming Mail

When finished with routing control, you must save the settings to apply them. You can also copy routing control settings to other servers.

To save routing control settings, click Save Settings on the Configure Routing Control Settings: Incoming Mail page.

Note:

You can save or copy routing control settings at any time from any of the four category pages: General, Reject, Trust, and Advanced.

To copy the settings applied to this server to other available servers, click Copy Settings.

• Select a server from the Available Servers list and move them to the Selected Servers using the buttons between the lists.

• Click OK to return to the Configure Routing Control: Incoming Mail page.

Click Cancel to return to the Configure Routing Control page without applying any routing control settings.

Configuring Routing Control for Outgoing Mail

To configure Oracle Mail to apply sender or recipient rewriting rules to outgoing mail:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Routing Control.

5. Click Outgoing Mail to configure routing control settings for Outgoing mail.

6. Click the icon in the Configure Routing Control column to display the Configure Routing Control: Incoming Mail page.

7. Click the appropriate link to display a particular routing control settings page.

Sender Rewriting Rules

1. Click Create Rule to display the Create Sender Rewriting Rule page.

2. In the Pattern to match field, enter a string using $+ to match a non-empty substring and $* to match an empty or non-empty substring. For example, $+.$[e-mail] matches [e-mail].

3. Enter delimiting characters in the Characters delimiting a substring in the pattern field.

4. From the Action drop-down list, select Apply Rewrite to rewrite the address according to the rewrite string rule; Reject Address to reject the address, send a DSN to sender, and continue with next recipient; Discard Address to discard address and continue with next recipient; or Stop to ignore subsequent rules.

5. In the Rewrite to Apply field, enter a string using $1, $2, and so on to substitute matching parts. For example, rewriting $+_$[e-mail] to $1.$[e-mail] rewrites [e-mail] to [e-mail].

6. Enter a description for the sender rewriting rule in the Description field.

7. Click OK to add the new rule to the list of sender rewriting rules and return to the Configure Routing Control: Outgoing Mail page.

   Click Cancel to return to the Configure Routing Control: Outgoing Mail page.

8. Click Reorder to display the Reorder Sender Rewriting Rules page and change the order in which sender rewriting rules are applied.

9. Select the rule you want to move and use the arrows to move the rule toward the top or bottom of the list.

10. Click OK to apply any changes or Cancel to return to the Configure Routing Control: Outgoing Mail page.

11. To remove a sender rewriting rule from the list on the Configure Routing Control: Outgoing Mail page, select a rule and click Remove. A confirmation page displays.

    Note:

    The Remove button displays only when the Sender Rewriting Rules list is populated.

12. To edit sender rewriting rule information, click the icon in the Edit column.

Recipient Rewriting Rules

1. Click Create Rule to display the Create Recipient Rewriting Rule page.

2. In the Pattern to match field, enter a string using $+ to match a non-empty substring and $* to match an empty or non-empty substring. For example, $+.$[e-mail] matches [e-mail].

3. Enter delimiting characters in the Characters delimiting a substring in the pattern field.

4. From the Action drop-down list, select Apply Rewrite to rewrite the address according to the rewrite string rule; Reject Address to reject the address, send a DSN to sender, and continue with next recipient; Discard Address to discard address and continue with next recipient; or Stop to ignore subsequent rules.

5. In the Rewrite to Apply field, enter a string using $1, $2, and so on to substitute matching parts. For example, rewriting $+_$[e-mail] to $1.$[e-mail] rewrites [e-mail] to [e-mail].

6. Enter a description for the recipient rewriting rule in the Description field.

7. Click OK to add the new rule to the list of recipient rewriting rules and return to the Configure Routing Control: Outgoing Mail page.

   Click Cancel to return to the Configure Routing Control: Outgoing Mail page.

8. Click Reorder to display the Reorder Recipient Rewriting Rules page and change the order in which recipient rewriting rules are applied.

9. Select the rule you want to move and use the arrows to move the rule toward the top or bottom of the list.

10. Click OK to apply any changes or Cancel to return to the Configure Routing Control: Outgoing Mail page.

11. To remove a recipient rewriting rule from the list on the Configure Routing Control: Outgoing Mail page, select a rule and click Remove. A confirmation page displays.

    Note:

    The Remove button displays only when the Recipient Rewriting Rules list is populated.

12. To edit recipient rewriting rule information, click the icon in the Edit column.

Saving and Copying Routing Control Settings for Outgoing Mail

When finished with routing control, you must save the settings to apply them. You can also copy routing control settings to other servers.

To save routing control settings, click Save Settings on the Configure Routing Control Settings: Outgoing Mail page.

To copy the settings applied to this server to other available servers, click Copy Settings.

• Select a server from the Available Servers list and move them to the Selected Servers using the buttons between the lists.

• Click OK to return to the Configure Routing Control: Outgoing Mail page.

Click Cancel to return to the Configure Routing Control page.

Configuring Routing Control for Incoming News

Spam can be delivered through incoming news articles from newsgroups. Routing control settings can be configured to reject or trust incoming news according to various criteria, to secure incoming news from spammers.

There are three categories of routing control settings for incoming news, each accessible by a link on the Configuring Routing Control: Incoming News page:

• General: These settings enable DNS checks; establish limits on incoming articles to prevent flooding of the network

• Reject: These settings specify which articles containing any of certain IP addresses, domains, or e-mail addresses are to be denied access to the system

• Trust: These settings specify which articles containing any of certain IP addresses, domains, or e-mail addresses are to be granted access to the system

To configure routing control for incoming news:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Routing Control.

5. Click Incoming News to configure routing control settings for incoming news.

6. Click the icon in the Configure Routing Control column to display the Configure Routing Control: Incoming News page.

7. Click the appropriate link to display a particular routing control settings page.

This section includes the following topics:

• Configuring General Routing Control Settings for Incoming News

• Configuring Reject Routing Control Settings for Incoming News

• Configuring Trust Routing Control Settings for Incoming News

Configuring General Routing Control Settings for Incoming News

To configure general routing control settings:

1. Click General on the Configure Routing Control: Incoming News page.

2. Ensure that Enable Routing Control is checked.

3. Select Enable from the DNS check on client domain drop-down list to check if the domain name exists on the DNS server. If it does not exist, the connection is rejected.

4. Select Enable from the Match Authenticated Sender and From Message Header drop-down list to compare the ID used to log in to the NNTP server to the From field in the message.

5. Enter the maximum number of newsgroup IDs that can be specified in an article in the Maximum Number of Cross Posts Allowed field.

Denial of Service Attacks Section

1. Enter a number in the Maximum Flood Count field that is the sum of the number of e-mail articles and the number of connection requests from this host within a time interval considered to be flooding, a characteristic of spam in which a sender sends a large amount of mail to one server in a short period of time.

2. Enter a number in the Maximum Time Interval field that is the number of seconds, used in conjunction with Maximum Flood Count, to determine whether a host is flooding the server with unwanted e-mail.

Configuring Reject Routing Control Settings for Incoming News

To configure the server to block rejected IP and e-mail addresses, and domains:

1. Click Reject on the Configure Routing Control: Incoming News page.

2. Ensure that Enable Routing Control is checked.

Client IP Addresses Section

Add, or search for, rejected client IP addresses in this section.

To search the list of disallowed IP addresses, enter a string in the Search field and click Go.

1. Click Add IP Address to display the Add IP Addresses to Reject page.

2. Enter an IP address in the IP Address field.

   Click Add Another Row to enter additional IP addresses.

3. Click OK to add the IP address to the list of rejected IP addresses and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove an IP address from the rejected list on the Configure Routing Control: Incoming News page, select an IP address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client IP Addresses list is populated.

5. To edit IP address information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Client Domains Section

Add or search for rejected client domains in this section.

To search the list of disallowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Client Domains to Reject page.

2. Enter a domain name in the Domain field.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of rejected client domains and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove a client domain from the rejected list on the Configure Routing Control: Incoming News page select a domain, and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client Domains list is populated.

5. To edit client domain information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Sender Domains Section

Add or search for rejected sender domains in this section.

To search the list of disallowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Sender Domains to Reject page.

2. Enter a domain name in the Domain field.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of rejected sender domains and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove a sender domain from the rejected list on the Configure Routing Control: Incoming News page, select a domain and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender Domains list is populated.

5. To edit sender domain information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Sender E-mail Addresses Section

Add or search for rejected sender e-mail addresses in this section.

To search the list of disallowed sender e-mail addresses, enter a string in the Search field and click Go.

1. Click Add E-mail Address to display the Add Sender E-mail Addresses to Reject page.

2. Enter an e-mail address in the E-mail Address field.

   Click Add Another Row to enter additional e-mail addresses.

3. Click OK to add the address or addresses to the list of rejected sender e-mail addresses and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove a sender e-mail address from the rejected list on the Configure Routing Control: Incoming News page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender E-mail Addresses list is populated.

5. To edit sender e-mail address information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Configuring Trust Routing Control Settings for Incoming News

To configure the server to accept trusted IP and e-mail addresses, and domains:

1. Click Trust on the Configure Routing Control: Incoming News page.

2. Ensure that Enable Routing Control is checked.

Client IP Addresses Section

Add, or search for, trusted client IP addresses in this section.

To search the list of allowed IP addresses, enter a string in the Search field and click Go.

1. Click Add IP Address to display the Add Trusted IP Addresses page.

2. Enter an IP address in the IP Address field.

   Click Add Another Row to enter additional IP addresses.

3. Click OK to add the IP address to the list of trusted IP addresses and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove an IP address from the trusted list on the Configure Routing Control: Incoming News page, select an IP address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client IP Addresses list is populated.

5. To edit IP address information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Client Domains Section

Add or search for trusted client domains in this section.

To search the list of allowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Trusted Client Domains page.

2. Enter a domain name in the Domain field.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of trusted client domains and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove a client domain from the trusted list on the Configure Routing Control: Incoming News page, select a domain and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Client Domains list is populated.

5. To edit client domain information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Sender Domains Section

Add or search for trusted sender domains in this section.

To search the list of allowed domains, enter a string in the Search field and click Go.

1. Click Add Domain to display the Add Trusted Sender Domains page.

2. Enter a domain name in the Domain field.

   Click Add Another Row to enter additional domains.

3. Click OK to add the domain to the list of trusted sender domains and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove a sender domain from the trusted list on the Configure Routing Control: Incoming News page, select a domain and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender Domains list is populated.

5. To edit sender domain information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Sender E-mail Addresses Section

Add or search for trusted sender e-mail addresses in this section.

To search the list of allowed sender e-mail addresses, enter a string in the Search field and click Go.

1. Click Add E-mail Address to display the Add Trusted Sender E-mail Addresses page.

2. Enter an e-mail address in the E-mail Address field.

   Click Add Another Row to enter additional e-mail addresses.

3. Click OK to add the address or addresses to the list of trusted sender e-mail addresses and to return to the Configure Routing Control: Incoming News page.

   Click Cancel to return to the Configure Routing Control: Incoming News page.

4. To remove a sender e-mail address from the trusted list on the Configure Routing Control: Incoming News page, select an e-mail address and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the Sender E-mail Addresses list is populated.

5. To edit sender e-mail address information, click the icon in the Edit column on the Configure Routing Control: Incoming News page. Edit the settings as necessary.

Saving and Copying Routing Control Settings for Incoming News

When finished with routing control, you must save the settings to apply them. You can also copy routing control settings to other servers.

To save routing control settings, click Save Settings on the Configure Routing Control Settings: Outgoing Mail page.

To copy the settings applied to this server to other available servers, click Copy Settings.

• Select a server from the Available Servers list and move them to the Selected Servers using the buttons between the lists.

• Click OK to return to the Configure Routing Control: Outgoing Mail page.

Click Cancel to return to the Configure Routing Control page.

Oracle Mail Archive Policies

Using the e-mail archive feature, an administrator can associate a message archiving policy for every user. The administrator can assign a policy, individually to each user, that will copy all mail messages, both to and from that user, including envelope information for those messages, and mail the resultant information to a specified e-mail address.

To enable this feature, an administrator must perform the following tasks:

• Define one or more e-mail archiving policies. These policies define the destination address to which all archived messages are sent, and the format in which the information is sent.

• Associate these policies to Oracle Collaboration Suite users. Each user can have one or no policy assigned to them. If a policy is assigned to a user, all mail to and from the user, is archived based upon the parameters of that policy.

• Use Oracle Enterprise Manager 10g Application Server Control Console for Collaboration Suite to enable the following:

  1. The Archive Processing parameter in either the SMTP Inbound, SMTP Outbound, or List Server server instance (when enabled or disabled in any one of the preceding three servers, it forces archiving to be enabled on all instances of the other two server types, as well).

     This parameter determines whether the servers will check all messages for archive eligibility.

     Note:

     This parameter must contain the same value for all the application tiers to ensure that archive message processing is consistent.

  2. The Archive Queue Process parameter in the SMTP Outbound target.

     This parameter enables the SMTP Outbound server to actually generate and deliver archive messages.

  3. The External Filter parameter in the SMTP Outbound target.

     This parameter must be enabled for the archiving feature to function.

This section includes the following topics:

• Creating an Archive Policy

• Editing an Archive Policy

• Associating Users With an Archive Policy

• Enabling Message Archiving

Creating an Archive Policy

To create an archive policy:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Archive.

5. Click Add to display the Add Archive Policy page.

6. Enter information into the following fields:

   • Name: Short unique name to define this policy. To easily identify the policy, the text from this field is displayed in a drop-down list on the Add User and Modify User pages in Oracle WebMail.

     This information is required.

   • Description: Enter a description for the archive policy.

   • Active: Select to enable the archive policy.

   • Additional Header: Additional extended headers added to each archive message header. For example, x-oracle-archive:Envelope version 1.0.

   • Archive SMTP Host: The fully qualified name of the SMTP host to which you want to send all archive messages. This field is optional. If left blank, the archive journaling process will use the domain component of the e-mail address entered in the To field to find the MX record for that domain and will mail the archive message to that e-mail address using standard internet SMTP logic.

     If you enter a host name in this field, it will act as an SMTP relay.

   • Archive SMTP Port: The port number of the Archive SMTP Host.

   • Archive E-mail Address: Enter a fully qualified e-mail address of the archiving facility in which all messages are to archived.

     This information is required.

   • Archive Format: Select a supported archive format for the policy. Archive format determines how an e-mail message is packaged to include all its recipient information before being sent to the archive server. Different archive servers may support different formats. In Oracle Mail, currently only one format is supported: Basic Archiving Format.

7. Click OK to create the archive policy.

   Click Cancel to return to the Archive page.

8. To remove an archive policy from the list on the Archive page, select an archive policy and click Remove. A confirmation page displays.

   Note:

   The Remove button displays only when the archive policy list is populated.

Editing an Archive Policy

To edit an archive policy:

1. Open the Oracle WebMail client.

   See Also:

   "The Oracle Collaboration Suite 10g WebMail Client" for information about how to access the Oracle WebMail client

2. Click the Administration tab.

3. Click the Policy subtab.

4. Click Archive.

5. Click the archive policy you want to edit in the Name column.

6. Modify the policy attributes as necessary.

7. Click OK to apply the changes.

   Click Cancel to return to the Archive page.

Associating Users With an Archive Policy

Once archive policies are created, users are associated with a specific policy so that their messages will be archived.

Associating users with specific archive policies happens when new users are added to a particular domain. The domain has default new user settings that apply to the new user.

See Also:

"Setting Default New User Attributes" for more information about setting new user attributes

An administrator can also associate a user with a particular archive policy using the ocsucr command-line utility.

Note:

Associating users with an archive policy is optional. Unless an administrator sets default new users to be associated with a particular archive policy, default new users will not be associated with an archive policy, although individual users can later be associated with an archive policy.

Enabling Message Archiving

In order for message archiving to occur, an instance of the SMTP Outbound server must be configured to perform archive queue processing.

To enable message archiving:

1. Open the Application Server Control Console for Collaboration Suite.

   See Also:

   "Oracle Enterprise Manager 10g Application Server Control Console for Collaboration Suite" for information about accessing the Application Server Control Console for Collaboration Suite

2. Click the application server instance where Oracle Mail is installed.

3. Click Mail Application in the System Components section to display the Mail Application page.

4. Select the SMTP Outbound server and click Stop to bring down the server.

5. Click SMTP Outbound Server to display the SMTP Outbound Server page.

6. Click Create to create a new instance.

7. Select Enable from the Archive Processing parameter drop-down list, located in the General Parameters section.

   Note:

   Enabling Archiving Processing from either the SMTP Outbound, SMTP Inbound, or List Server targets forces enabling of the parameter on the other two targets.

8. Select Enable from the Archive Queue Processing parameter drop-down list, located in the General Parameters section.

9. Click Apply.

10. Return to the Mail Application Service Targets page.

11. Select the SMTP Outbound server and click Start to bring up the server.

Message Recall

Note:

Recalling messages is an expensive operation because it involves searching the entire Oracle Collaboration Suite Database for the messages matching the search criteria. Therefore, the message recall operation will take a long time to complete.

Message Recall enables administrators to locate messages in a Oracle Collaboration Suite 10g Database and move those messages to a specified folder for further analysis. Messages moved to the folder will no longer be accessible to users.

To enable the message recall feature:

1. Select the Oracle Collaboration Suite 10g Database in which you want to search for messages from the Oracle Collaboration Suite 10g Database drop-down list.

2. In the Message Recall Criteria section, select all or any of the following from the Matching drop-down list to specify that all, or any one of the filters listed in the table be applied.

   Messages matching these criteria are removed from the mailbox.

   If no filters are listed, add them, as follows:

   1. Click Add.

   2. Enter information for the following attributes:

      Select from the Message Attribute drop-down list upon which attribute of e-mail messages this filter will act. Attributes include: Subject, From, Sent Date, Attachment Name, and [Specify Header].

      Enter a string of text in the Value field to specify criteria upon which the filter will act.

      Note:

      • If you select the [Specify Header] message attribute, you must specify the header upon which the filter will act in the Header field.

      • If you select the Sent Date message attribute, select from the Operator drop-down either on, before, or since. Enter a date in the Value field in the form mm/dd/yyyy or click the calendar icon adjacent to the field to select a date.

      For example, to filter messages from [e-mail], select From from the Message Attribute drop-down list and enter [e-mail] in the Value field.

   3. Click Continue to return to the Message Recall page. The filters are displayed in the table.

3. In the Specify e-mail address to store recalled messages field, enter the e-mail address of the account to where the recalled messages will be moved.

4. In the Specify folder to store recalled messages field, enter the name of the folder or subfolder to which the recalled messages will be moved.

   Use the form my_folder or my_folder/my_subfolder.

5. Click Submit to begin locating messages that satisfy the filter criteria and moving those messages to the special folder.