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Oracle® Real-Time Collaboration Application Developer's Guide
10
g
Release 1 (10.1.1)
Part Number B15792-01
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Contents
List of Figures
List of Tables
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Introduction to Oracle Real-Time Collaboration Integration Services
Technology Requirements
2
Oracle Real-Time Collaboration Integration Services Architecture and Concepts
Architecture
Sites
Creating Sites
Users
Security and Authentication
Using Site Credentials
Using User Credentials
Invoking Oracle Real-Time Collaboration Integration Services
Oracle Real-Time Collaboration Integration Services SOAP Operations
Steps to Integrate Oracle Real-Time Collaboration Integration Services
Step 1: Review Oracle Real-Time Collaboration Integration Services Web Services
Step 2: Download Service Definitions
Step 3: Obtain Host Name, Site ID and Authentication Token
Step 4: Integrate Oracle Real-Time Collaboration into Your Application
Call Oracle Real-Time Collaboration Integration Services through HTTP POST Operations
Call Oracle Real-Time Collaboration Integration Services from Java Client
3
Oracle Real-Time Collaboration Integration Services SOAP Methods
Authentication Services
Create Session
Request Token
Request Multiple Tokens
Request Token for Credentials
End Session
Get Token Status
Configuration Services
Get Configuration
Pre-Conference Management Services
Instant Conference
Schedule Conference
Update Conference
Delete Conference
List Upcoming Conferences
Post-Conference Management Services
Get Playback URL
Presence Services
Get Presence URL Service
Get Presence SOAP Service
Bulk Presence SOAP Service
Reporting Services
Report Attendee List
Report Finished Conference Details
Report Finished Conferences By Date
Report Finished Conferences By ID
4
Presence and Live Help Integration
Steps in Enabling Live Help Flow
Provision Site
Create Support Groups
Enable Presence in Your Web Pages
Prerequisites
Consuming the Presence URL Service
Presence Service URL Parameters
Presence Integration Steps
Obtain Authentication Token for PRESENCE Policy
Compute Presence Hash Key (K1) and URL
Embed Presence URLs in Web Page
Integrate Live Help into Your Application
Prerequisites
Live Help Integration Steps
Establish Context for Chat
Obtain Authentication Service Token for GUESTCHAT Policy
Compute the Request Hash Key
Forward Request to Appropriate Clients
Request Processing by Clients
Request Processing by Server
Index