Contents

Getting Started with Application Management Pack for Siebel

• Introduction to the Oracle Application Management Pack for Siebel
  • Functional Overview
  • Siebel-Specific Targets
  • Additional Sources of Information
  • System Requirements
  • Installing Oracle Enterprise Manager 10g Grid Control Release 3 or higher
  • Prerequisites for Installing a Siebel Enterprise in Enterprise Manager
  • Enabling Automation
    • Enabling Automation for Siebel Versions 7.7 and 7.8
    • Enabling Automation for Siebel Version 8.0
  • Prerequisites for Upgrading Enterprise Manager 10g Grid Control Release 3 (10.2.0.3) to Release 4 (10.2.0.4) or Release 5 (10.2.0.5)
• Configuring Siebel Enterprise Targets
  • Adding a Siebel Enterprise
  • Updating the Siebel Enterprise Topology
  • Adding Non-Siebel Targets to an Existing Siebel Enterprise Target
  • Defining Manually Added Non-Siebel Targets as Critical Targets for a Service
  • Removing Servers or Components from an Existing Enterprise
• Creating Siebel Service Targets
  • Creating Siebel Application Services
  • Adding a Siebel Service for a Siebel Application
  • Removing a Siebel Service from a Siebel Hierarchy
• About Siebel Transactions
  • Recording Transactions and Testing Availability and Performance
  • Adding a Siebel HI test with Transaction Groups to an existing Service
• Siebel Performance Diagnostics
  • Features of Siebel Diagnostics
  • Diagnostic Reports
    • Sample Diagnostic Report Scenarios
  • Prerequisites for Diagnostic Reports
  • Creating Diagnostic Reports
  • Using Server Performance Reports
    • Server Performance Report <Report Name> Page
    • Server Performance Report <Report Name> <Bucket> Page
    • Server Performance <Report Name> <Request ID> Page
  • Using User Performance Reports
    • User Performance Report <Report Name> Page
    • User Performance Report <Report Name> <Bucket> Page
    • User Performance <Report Name> <Request ID> Page
• About Siebel Workflow
  • Discovering and Monitoring Siebel Workflow Targets in Grid Control
• About Event Logs
• Siebel Metrics
  • Siebel Metrics Catetories
    • Siebel Component Metrics
    • Siebel Component Group Target Metrics
    • Siebel Gateway Target Metrics
    • Siebel Server Target Metrics
    • Siebel Workflow Target Metrics
• Troubleshooting the Siebel Application Pack for Oracle Enterprise
  • Failure to Discover a Siebel Enterprise
  • Certain Metrics Are Not Collected
  • Business Metrics Are Not Collected
  • All SarmQuery Metrics are '0'
  • Siebel File System Metrics Are Not Collected
  • The Status of Certain Components in Enterprise Manager Differs from the Status of the Same Components in Server Manager
  • The Beacon Does Not Report Correctly the Status of HI Applications
  • Internet Explorer Crashes When Trying to Perform Multiple Recording Transactions for the Same Application
  • Siebel Enterprise Discovery Does Not Yield Results
  • Siebel Enterprise Discovery Fails With Internal Error
  • Siebel Application Discovery Does Not Yield Results
  • Metrics Collection: Siebel Server and Components Shown as Unavailable After Discovery
  • Siebel Service Status Issues
  • Sarm Metrics and Performance Diagnostics Issues
• Documentation Accessibility