Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Conventions

1 Database Installation Pre-Installation Tasks

• Determining Database Size
• System Requirements

2 Database Installation

• Creating the Database
• Configuring the Database
  • Creating Tablespaces
  • Customizing the Temp and Undo Tablespaces
  • Creating the Gateway User
  • Configuring Oracle Initialization Parameters
  • Loading the Configuration Change Console Schema

3 Server Installation Prerequisites

• System Requirements
  • Internet Browsers
  • Operating System
  • Service Pack and Patch
  • Display Settings
  • User Privileges When Installing the Configuration Change Console Server on Windows

4 Server Pre-Installation Tasks

• Network Card Configuration
  • NIC Configuration
  • NIC Verification
• Server and Database Clock Synchronization
  • Synchronize the Configuration Change Console Server Clock With the Network
  • Synchronize the Oracle Server Clock With the Configuration Change Console Server Clock
• SNMP Server Configuration
• Mail Server Configuration

5 Installing and Uninstalling the Configuration Change Console Server

• Installing a Non-Clustered Configuration Change Console Server
• Logging Into the Configuration Change Console Server
• Logging Into the Oracle Weblogic Console
• Installing a Clustered Configuration Change Console Environment
  • Installing the Primary Server
  • Installing the Secondary Server
  • Post Installation Steps for Cluster
• Uninstalling the Configuration Change Console

6 Overview of Configuration Change Console Agent

• Overview
• Data Collection
• OS Change Events
• Resource Utilization
• Archiving
• Server Configuration
• Additional Data Collection Requirements

7 Agent Installation General Prerequisites

• System Requirements for All Platforms
  • Hardware Requirements
• Preparing for Installation

8 Installing the Agent On Windows Platforms

• Installation Information
  • How to Add NT Authority Change Permissions
  • Windows Management Instrumentation
• Windows 2000 and 2003 Agent Installation
  • System Requirements
  • Installing the Agent
  • Starting and Stopping the Agent
  • Enabling Complete Real-Time Monitoring for the Windows Agent
  • Verifying The Configuration
  • Log Files
  • Uninstalling the Agent
  • Reauthorizing the Agent With the Server
• Windows NT 4.0 Agent Installation
  • System Requirements
  • Installing the Agent
  • Starting and Stopping the Agent
  • Enabling Complete Real-Time Monitoring for the Windows Agent
  • Log Files
  • Uninstalling the Agent

9 Installing the Agent On UNIX Platforms

• UNIX Agent Installation
  • Installing the Agent
  • Starting and Stopping the Agent
  • Uninstalling the Agent
  • Running Agents As a Non-Root User
• Linux Agent Installation
  • Linux Agent Installation Prerequisites
  • Installing the Agent
  • Kernel Module Compilation Issues
• Solaris Agent Installation
  • Starting and Stopping the Agent
  • Administrating Auditing on Solaris
  • Configuring Solaris Auditing
  • Audit Logs and Disk Space
  • Auditing Users
  • Managing Audit Files
  • Uninstalling the Agent
  • Log Files
  • Reauthorizing the Agent With the Server
• HP-UX Agent Installation
  • Prerequisites
  • HIDS Overview
  • HP-UX 11.i v1 IDS Installation
  • Post Installation
  • HIDS Configuration
  • Installing the Agent
  • Starting and Stopping the Agent
  • Uninstalling the Agent
  • Log Files
  • Reauthorizing the Agent With the Server
• AIX Agent Installation
  • Installation Prerequisites
  • Installing the Agent
  • Administering AIX Auditing
  • Application Specific Auditing Functions
  • Audit Masks and Audit Events
  • Log Files
  • Reauthorizing the Agent With the Server

10 Agent Non-Interactive Silent Installer

• Prerequisites and System Requirements
• Installing the Agent
  • Generating a Response File
• Uninstalling the Agent

11 Post Installation Tasks

• Reconnecting the Agent
  • Reconfiguring the Agent Manually

12 Securing the Configuration Change Console

• Securing Agent Files
• Securing Server Files
• Configuring JMS Access Control List
• Changing the SSL Method

13 Installing and Configuring BI Publisher Reports

• Overview of BI Publisher Server
  • System Requirements
  • Preparing for Installation
• Installing BI Publisher Server
• Configuring BI Publisher Server
  • Pre-Configuration for BI Publisher Report Publication
  • Configuring BI Publisher Report Publication
  • Integrating BI Publisher

14 Installing and Configuring Change Management Server Integration

• Remedy ARS 6.3 Integration
  • Customizing Remedy Installation
  • Configuration Changes in Remedy
• Install Agent for Integration
• Integration Steps on the Configuration Change Console Server

A Server Installation Information

• MIB Files
• Gigabyte RAM Tuning

B Sample Agent Properties

C Configuring Oracle Database

• Setting Auditing User Privileges
  • Specifying Audit Options

D SQL Server 2000 Database Auditing

E User Permissions For Database Monitoring

• MS SQL Server 7/Server 2000
  • Object Permissions
  • Setting User Permissions
• Oracle 8i
  • Object Permissions
  • Setting User Permissions
• Oracle 10g
  • Object Permissions
  • Setting User Permissions

F Agent Configuration File Parameters

G Oracle Database Auditing

• Setting Auditing User Privileges
• Turning on Auditing
• Specifying Audit Options
  • Statement Audit Options (User Sessions)
  • Privilege Audit Options
  • Object Audit Options
  • Example Oracle Audit Monitor Configurations

H Server Configuration Properties

• Server Properties Stored In the Repository