6 Other Infrastructure Management

The following sections in this chapter describe the licensed features and access points for each of the following categories of other Enterprise Manager infrastructure management:

Configuration Management Pack for Applications

The Configuration Management Pack for Applications automates the time-consuming and often error-prone process of managing host software and hardware configurations and deployments for Oracle and non-Oracle software. This pack provides capabilities such as search and compare across all systems, configuration monitoring, and policy management and compliance, ensuring consistency across deployments.

You can access the Configuration Management Pack for Applications functionality through Enterprise Manager licensed links and by installing the Configuration Change Console and Application Configuration Console. All three of these components comprise the features provided by the Configuration Management Pack for Applications.

Note:

To obtain all features of the Configuration Management Pack for Applications, you need to enable the Configuration Management Pack for Non-Oracle Systems in Grid Control for the host on which you have the licensed Configuration Management Pack for Applications.

Any and all methods of accessing pack functionality — whether through the Enterprise Manager Console, Desktop Widgets, command-line APIs, or direct access to the underlying data — require the Pack license.

Features

The Configuration Management Pack for Applications includes the features shown in Table 6–1.

Table 6-1 Feature Highlights of Configuration Management Pack for Applications

Feature Benefit

Configuration management

Collect, search, compare, track changes, and analytically report hardware and software configuration data.

Configuration analysis

View and analyze configurations, deployments, and installations.

Policy management

Manage policies, including policy notifications. Ensure consistency of deployments and adherence to operation standards. Includes policy violation notifications.

Utilize out-of-box policies or generate user-defined policies to meet your specific operational best practices, industry, or regulatory compliance requirements.

Policy groups

Provide structured collection of security configuration rules against which targets can be measured or judged. This release provides the following out-of-box policy groups:

  • Secure configuration for the Oracle Database

  • Secure configuration for the Oracle Listener

  • Secure configuration for Oracle Real Application Clusters

Create your own policy groups to specifically address your operational processes and best practice needs. Choose from the library of out-of-box or user-defined policies to group policies to meet your specific needs. This capability enables you to create, edit, and delete policy groups.

This feature is accessible from the Policy Group sub-tab under the Compliance tab.

Real-time configuration change detection

Provide real-time configuration change detection and automation of compliance frameworks, such as Sarbanes-Oxley (SOX), Information Technology Infrastructure Library (ITIL), and Payment Card Industry (PCI) data security standards.

Oracle Configuration Management Pack for Applications solves this need with a centralized Configuration Change Console that includes out-of-box and user-defined policies and controls.

Application configuration management

Provide a comprehensive solution for managing the application infrastructure underlying mission-critical applications. The Application Configuration Console provides an automated “gold master” methodology to application infrastructure management providing IT infrastructure personnel the ability to:

  • Capture the current state of configuration settings for IT assets.

  • Monitor these IT assets for changes.

  • Automate processes for provisioning configuration changes along with setting up new environments throughout the application lifecycle — from development through testing, then production.


To use these features, you must purchase the license for the Configuration Management Pack for Applications and install the pack. Some features for the pack are accessed only when you are in Grid Control mode. You can navigate to these features in several ways. The sections that follow discuss the licensable features of the Configuration Management Pack for Applications, and itemize the links that require licensing of the pack.

Licensed Links

The following licensed pages and links of this pack apply to host software, platform, Oracle software, and non-Oracle software excluding the Oracle Database. For management of the Oracle Database, you must purchase the Configuration Management Pack for Oracle Database.

  • Grid Control Home page:

    • All links in the All Targets Policy Violations section

    • Database, Hardware, and Operating System related information in the Deployments Summary section

    • All links in the Security Policy Violations section

    • All links in the Critical Patch Advisories for Oracle Homes section

  • From the Grid Control Home page, click the Deployments tab. On the Deployments page, the following items are licensed as part of the pack:

    • All links in the Configuration and Client Configurations sections

  • From the Grid Control Home page, select the Compliance tab to display the Policy Violations page, which is grouped in the Violations sub-tab. All links, sub-navigation tabs, and features available on or linked to from the Grid Control Policies Violations page for policies are licensed as part of this pack.

  • From the Grid Control Home page, select the Compliance tab, then the Policy Groups sub-tab. On the Grid Control Policy Group Evaluation Results page, all links and features are licensed as a part of this pack.

  • From the Grid Control Home page, select the Compliance tab, then the Security at a Glance sub-tab. On the Grid Control Security at a Glance page, all links and features are licensed as a part of this pack.

  • From the Grid Control Hosts page, click a specific host to display the Host Home page. The following links are licensed as part of the pack:

    • All links in the Security section

    • Under Related Links, the following links are licensed:

      • Deployments

      • Metric and Policy Settings

  • From the Host Home page, click the Targets tab. The following links and columns are licensed:

    • Policy Violations and associated links

    • Compliance Score (%)

  • From the Host Home page, click the Configuration tab. The following buttons are licensed:

    • Save

    • History

    • Compare Configuration

    • Compare to Multiple Configurations

  • From the Grid Control Home page, click the Targets tab, then select the Systems sub-tab. On the Systems page, the following items are licensed as part of the pack:

    • Policy Violations links

  • From the Systems page, click any system Name. On the System Home page, everything is licensed as part of the pack except for the Status and Alerts sections.

  • From the Grid Control Home page, click the Targets tab, then select the Groups sub-tab. On the Groups page, the following items are licensed as part of the pack:

    • Policy Violations links

  • From the Groups page, click any group Name. On the Group Home page, everything is licensed as part of the pack except for the Status and Alerts sections.

  • From the Groups Home page, click the Administration tab. The following links and features are licensed features of the pack:

    • Hardware and Operating Systems related information in the Deployments Summary section

    • Host Operating System and Hardware Summaries selection for the Configuration Searches section

  • From the Groups Home page, click the Members tab. The following links and features are licensed features of the pack:

    • All links and the information in the Policy Violations column

  • Click the Setup link on the upper right corner of the Enterprise Manager console, then click the Monitoring Templates link. On the Monitoring Templates page, click any Name. The Policies sub-tab on the View Monitoring Template page is a licensed feature of the pack.

Middleware Page

From the Targets page, when you select the Middleware sub-tab, you can access information for all of your middleware software.

  • In the Policy Violations column of the Middleware page for IBM WebSphere Application Server related targets, JBoss Application Server related targets, and Apache Tomcat related targets, the numbers in this column are links, and the links are part of this pack.

IBM WebSphere Application Server Cell Target

You can access the IBM WebSphere Application Server Cell Home page from the Middleware sub-tab under the Targets tab. From the Middleware page, select the IBM WebSphere Application Server Cell by clicking on its name.

On the IBM WebSphere Application Server Cell Home page, several sections are licensed:

  • All of the links in the Policy Violations section are licensed as part of this pack.

  • In the Related Links section, select the Reports link.

    • Links to reports related to IBM WebSphere Application Server in the Alerts and Policy Violations, Disabled Policies, and Policy Group sections are licensed as part of this pack.

  • The Members property page is accessible from the Home page.

    • All of the links in the Policy Violations column are licensed as part of this pack.

IBM WebSphere Application Server Cluster Target

You can access the IBM WebSphere Application Server Cluster Home page from the Middleware sub-tab under the Targets tab. From the Middleware page, click on the name of an IBM WebSphere Application Server Cluster.

On the IBM WebSphere Application Server Cluster Home page, several sections are licensed:

  • All of the links in the Policy Violations section are licensed as part of this pack.

  • In the Related Links section, select the Reports link.

    • Links to reports related to IBM WebSphere Application Server in the Alerts and Policy Violations, Disabled Policies, and Policy Group sections are licensed as part of this pack.

  • The Members property page is accessible from the Home page.

    • All of the links in the Policy Violations column are licensed as part of this pack.

IBM WebSphere Application Server Target

You can access the IBM WebSphere Application Server Home page from the Middleware sub-tab under the Targets tab. From the Middleware page, click the name of the IBM WebSphere Application Server. The IBM WebSphere Application Server Home page appears.

On the IBM WebSphere Application Server Home page, several sections are licensed:

  • All of the links in the Policy Violations section are licensed as part of this pack.

  • In the Related Links section, select the Reports link.

    • Links to reports related to IBM WebSphere Application Server in the Alerts and Policy Violations, Disabled Policies, and Policy Group sections are part of this pack.

  • Select Metric and Policy Settings. The resultant Policies tab is licensed as part of this pack.

  • The Administration property page is accessible from the Home page.

    • The entire page is licensed as part of this pack.

JBoss Partition Target

You can access the JBoss Partition Home page from the Middleware sub-tab under the Targets tab. From the Middleware page, select the JBoss Partition by clicking on its name.

On the JBoss Partition Home page, several sections are licensed:

  • All of the links in the Policy Violations section are licensed as part of this pack.

  • In the Related Links section, select the Reports link.

    • Links to reports related to JBoss Partition in the Alerts and Policy Violations, Disabled Policies, and Policy Group sections are licensed as part of this pack.

  • The Members property page is accessible from the Home page.

    • All of the links in the Policy Violations column are licensed as part of this pack.

JBoss Application Server Target

You can access the JBoss Application Server Home page from the Middleware sub-tab under the Targets tab. From the Middleware page, click the name of the JBoss Application Server. The JBoss Application Server Home page appears.

On the JBoss Application Server Home page, several sections are licensed:

  • All of the links in the Policy Violations section are licensed as part of this pack.

  • In the Related Links section, select the Reports link.

    • Links to reports related to JBoss Application Server in the Alerts and Policy Violations, Disabled Policies, and Policy Group sections are part of this pack.

  • Select Metric and Policy Settings. The resultant Policies tab is licensed as part of this pack.

  • The Administration property page is accessible from the Home page.

    • The entire page is licensed as part of this pack.

Apache Tomcat Target

You can access the Apache Tomcat Home page from the Middleware sub-tab under the Targets tab. From the Middleware page, click the name of Apache Tomcat. The Apache Tomcat Home page appears

On the Apache Tomcat Home page, several sections are licensed:

  • All of the links in the Configuration section of the Home page are part of this pack. These links include View Configuration, Saved Configurations, Import Configuration, Configuration History, Compare Configuration, and Compare Multiple Configurations.

  • In the Related Links section, select the Reports link.

    • Links to reports related to Apache Tomcat in the Alerts and Policy Violations, Disabled Policies, and Policy Group sections are part of this pack.

  • Select Metric and Policy Settings. The resultant Policies tab is licensed as part of this pack.

Licensed Reports

The following reports are part of the Configuration Management Pack for Applications. All reports in each of these sections are licensed for this pack. To display the Report Definitions page, click the Reports tab on the Grid Control Home page.

  • All reports under Deployment and Configuration

  • Monitoring reports

    • Alerts and Policy Violations

    • Disabled Policies

  • Security reports

    • Security Policy Overview

Additional Licensed Features

With the purchase of the Configuration Management Pack for Applications, you also are entitled to the features described in the following sections. These features are restricted to the targets or software instances running on the CPUs where the Configuration Management Pack for Applications is licensed. This applies to Oracle and non-Oracle software excluding the Oracle Database. For management of Oracle Database, the Configuration Management Pack for Oracle Database must be purchased.

Configuration Change Console

The Configuration Change Console offers real-time change detection and integration capabilities as described below.

Real-time Change Detection

The Configuration Change Console is a policy-based system designed to help organizations and administrators support their IT compliance goals and help deliver the level of service expected by their users. The console includes a set of predefined frameworks created by industry experts to meet common compliance requirements. This enables IT departments to quickly and easily demonstrate compliance with government regulations and industry standards such as SOX, PCI, and ITIL.

The frameworks provide predefined controls mapped to application, device, and user event detection rules. These mappings empower the enterprise to monitor adherence for best practices from a centralized dashboard and provide concrete evidence in the form of reports for internal and external audits, reducing both the risk and cost of compliance. The console also provides an easy-to-use interface enabling administrators to define their own specific frameworks, policies, and controls and map them to the devices across their environment that they decide to monitor.

The Configuration Change Console automates the detection and capture of user and application actions that result in changes to the infrastructure without requesting or requiring user input. This automates the compliance audit trail and minimizes the time required to uncover compliance breaches.

Examples of components monitored for configuration change include:

  • Files and directories

  • Processes

  • User accounts

  • Server resources

  • Databases

  • Middeware

  • Network devices

Integration Capabilities

The Configuration Change Console complements many existing IT infrastructure and service management systems through the following integration approaches:

  • Change management system integration — The Configuration Change Console integrates with popular change management systems (such as Remedy) to create a closed-loop change management solution. Integration is achieved through an adapter that enables communication between the change management system and Configuration Change Console. This integration enables the Configuration Change Console to determine if a change was authorized or unauthorized through an open request for change in the change management system.

  • Simple Network Management Protocol traps — The Configuration Change Console can send an alert whenever a specific change is detected to any third-party system.

  • Standards-based APIs — The Configuration Change Console is based on industry standards such as Java Platform, Enterprise Edition (J2EE), and Extensible Markup Language (XML), and can integrate with similar standards-based interfaces.

Configuration Change Console Restricted-use LIcensing

The Configuration Change Console Server includes restricted-use licenses for Oracle Database (Enterprise Edition), Oracle BEA WebLogic, and Oracle Business Intelligence, solely for the purpose of running the Configuration Change Console Release Server.

  • Restricted-use License for Oracle Database (Enterprise Edition)

    Oracle includes restricted-use licenses for Oracle Database (Enterprise Edition) with licenses of the Configuration Change Console Release. If you want to use the Oracle Database (Enterprise Edition) not solely for the purposes of running Oracle the Configuration Change Console Release Server, you must purchase full-use licenses for Oracle Database (Enterprise Edition).

  • Restricted-use License for Oracle BEA WebLogic

    Oracle includes restricted-use licenses for Oracle BEA WebLogic with licenses of the Configuration Change Console Release. If you want to use the Oracle BEA WebLogic not solely for the purposes of running the Configuration Change Console Release 5 Server, you must purchase full-use licenses for Oracle BEA WebLogic.

  • Restricted-use License for Oracle Business Intelligence

    Oracle includes restricted-use licenses for Oracle Business Intelligence with licenses of Configuration Change Console Release 5 (10.2.0.5). If you want to use Oracle Business Intelligence not solely for the purposes of reporting on the data within the Configuration Change Console Release 5 (10.2.0.5) Server, you must purchase full-use licenses for Oracle Business Intelligence. You may use the restricted-use license to, (1) utilize out-of-box reports shipped with the Configuration Change Console, (2) modify out-of-box report visualization and layouts, (3) add additional data to reports with the Configuration Change Console repository as the sole source of additional data, (4) create new reports with the Configuration Change Console repository as the sole source of data.

Application Configuration Console

Enterprises today require a comprehensive solution for managing their application infrastructure underlying their mission-critical applications. The Application Configuration Console provides IT infrastructure teams with an automated “gold master” approach to application infrastructure configuration management that enables smooth delivery and support of mission-critical business applications. IT infrastructure personnel can capture the current state of configuration settings for IT assets, monitor them for changes, and automate processes for provisioning changes as well as set up new environments throughout the application lifecycle — from development, testing, and through production.

The Application Configuration Console provides:

  • Management of database and IT infrastructure configuration data at individual property levels

  • System-level configuration comparisons

  • Template-based configuration collections

  • Policy enforcement at individual configuration property levels

  • Intelligent parameter-setting for configuration properties

  • Change tracking and alerts for individual configuration property changes

  • Blueprints for configuration collection of 100+ software assets

  • Role-based views of configuration data

  • Agentless collections

Licensed Repository Views

The following repository views are part of the Configuration Management Pack for Applications:

  • Policy Definition Views

    • mgmt$policies

    • mgmt$policy_parameters

    • mgmt$policy_violation_ctxt

    • mgmt$policy_viol_annotations

    • mgmt$policy_viol_notif_log

  • Policy Association Views

    • mgmt$target_policies

    • mgmt$target_policy_settings

    • mgmt$target_policy_eval_sum

    • mgmt$target_compLIAnce_score

  • Policy Violation Views

    • mgmt$policy_violation_current

    • mgmt$policy_violation_history

    • mgmt$policy_violation_context

  • Configuration Views

    • mgmt$db_tablespaces

    • mgmt$db_datafiles

    • mgmt$db_controlfiles

  • Oracle Home Patching

    • MGMT$CPF_ADVISORY_INFO

    • MGMT$CPF_HOMES_INFO

    • MGMT$CPF_PATCH_INFO

    • MGMT$EM_HOMES_PLATFORM

    • MGMT$HOMES_AFFECTED

    • MGMT$PATCH_ADVISORIES

    • MGMT$APPL_PATCH_AND_PATCHSET

    • MGMT$APPLIED_PATCHES

    • MGMT$APPLIED_PATCHSETS

  • Linux Patching

    • MGMT$HOSTPATCH_HOSTS

    • MGMT$HOSTPATCH_GROUPS

    • MGMT$HOSTPATCH_GRP_COMPL_HIST

    • MGMT$HOSTPATCH_HOST_COMPL

  • Security Views

    • MGMT$ESA_ALL_PRIVS_REPORT

    • MGMT$ESA_ANY_DICT_REPORT

    • MGMT$ESA_ANY_PRIV_REPORT

    • MGMT$ESA_AUDIT_SYSTEM_REPORT

    • MGMT$ESA_BECOME_USER_REPORT

    • MGMT$ESA_CATALOG_REPORT

    • MGMT$ESA_CONN_PRIV_REPORT

    • MGMT$ESA_CREATE_PRIV_REPORT

    • MGMT$ESA_DBA_GROUP_REPORT

    • MGMT$ESA_DBA_ROLE_REPORT

    • MGMT$ESA_DIRECT_PRIV_REPORT

    • MGMT$ESA_EXMPT_ACCESS_REPORT

    • MGMT$ESA_KEY_OBJECTS_REPORT

    • MGMT$ESA_OH_OWNERSHIP_REPORT

    • MGMT$ESA_OH_PERMISSION_REPORT

    • MGMT$ESA_POWER_PRIV_REPORT

    • MGMT$ESA_PUB_PRIV_REPORT

    • MGMT$ESA_SYS_PUB_PKG_REPORT

    • MGMT$ESA_TABSP_OWNERS_REPORT

    • MGMT$ESA_TRC_AUD_PERM_REPORT

    • MGMT$ESA_WITH_ADMIN_REPORT

    • MGMT$ESA_WITH_GRANT_REPORT

  • Client Configurations Views

    • MGMT$CSA_COLLECTIONS

    • MGMT$CSA_FAILED

    • MGMT$CSA_HOST_OS_COMPONENTS

    • MGMT$CSA_HOST_SW

    • MGMT$CSA_HOST_COOKIES

    • MGMT$CSA_HOST_CUSTOM

    • MGMT$CSA_HOST_RULES

    • MGMT$CSA_HOST_CPUS

    • MGMT$CSA_HOST_IOCARDS

    • MGMT$CSA_HOST_NICS

    • MGMT$CSA_HOST_OS_PROPERTIES

    • MGMT$CSA_HOST_OS_FILESYSEMS

    • MGMT$ECM_CONFIG_HISTORY

    • MGMT$ECM_CONFIG_HISTORY_KEY1

    • MGMT$ECM_CONFIG_HISTORY_KEY2

    • MGMT$ECM_CONFIG_HISTORY_KEY3

    • MGMT$ECM_CONFIG_HISTORY_KEY4

    • MGMT$ECM_CONFIG_HISTORY_KEY5

    • MGMT$ECM_CONFIG_HISTORY_KEY6

    • MGMT$HW_NIC

    • MGMT$OS_COMPONENTS

    • MGMT$OS_FS_MOUNT

    • MGMT$OS_HW_SUMMARY

    • MGMT$OS_PATCHES

    • MGMT$OS_SUMMARY

    • MGMT$SOFTWARE_COMP_PATCHSET

    • MGMT$SOFTWARE_COMPONENT_ONEOFF

    • MGMT$SOFTWARE_COMPONENTS

    • MGMT$SOFTWARE_DEPENDENCIES

    • MGMT$SOFTWARE_HOMES

    • MGMT$SOFTWARE_ONEOFF_PATCHES

    • MGMT$SOFTWARE_OTHERS

    • MGMT$SOFTWARE_PATCHES_IN_HOMES

    • MGMT$SOFTWARE_PATCHSETS

Diagnostics Pack for Non-Oracle Middleware

This pack improves the availability and performance of Java applications with low overhead deployed on Non-Oracle Middleware (such as, IBM WebSphere Application Server, JBoss Application Server, and Apache Tomcat), as well as providing in-depth diagnostics. It enables administrators to proactively monitor application performance and diagnose the root cause of performance problems, such as application crashing and hanging in a production environment, which may severely impact businesses.

Features

This pack includes the following components:

  • Enterprise Manager system monitoring functionality for IBM WebSphere Application Servers, JBoss Application Servers, and Apache Tomcat.

  • Oracle Application Diagnostics for Java (AD4J), which is applicable for Application Servers and standalone Java applications running on supported JVMs. This diagnoses the root cause of Java application performance problems in Java applications with very low performance overhead. See http://download.oracle.com/otn/java/jade/README.TXT for the latest information about supporting JVMs and platforms.

  • JRockit Mission Control, which is applicable for Application Servers and standalone Java applications running on JRockit JVM.

    The Diagnostics Pack for Non-Oracle Middleware includes the features shown in Table 6–2.

Table 6-2 Feature Highlights of Diagnostics Pack for Non-Oracle Middleware

Feature Benefit

Performance monitoring

Provide real-time and historical performance monitoring. Reduces the complex tasks of diagnosing and correcting performance problems for your targets.

Advanced alert management

Provide notification methods, rules and schedules, metric history and associated drill-downs, ability to set blackouts, associate corrective actions with alerts, user-defined metrics, metric snapshots, and monitoring templates.

Real-time monitoring of JVM

  • Summary view of resource bottlenecks affecting performance, such as the database, I/O, CPU, and locks.

Trace in-flight transactions

  • View request performance problems in real time.

  • Analyze time spent in each resource bottleneck (extend to each Java method).

Memory leak detection and analysis

  • Memory leak analysis in production.

  • Neither developers nor development tools are required to analyze memory leaks.

  • Unnecessary to reproduce problems in a test environment.


Diagnostics Pack for Non-Oracle Middleware Licensed Links

The following pages are licensed features of the Diagnostics Pack for Non-Oracle Middleware:

  • From the Enterprise Manager home page:

    • Select the Targets tab, then the Web Applications sub-tab. Click any Web Application Name in the table. On the Web Application page that appears, the Page Performance tab is a licensed feature of the Diagnostics Pack for Non-Oracle Middleware.

    • Click the Page Performance property page. All links, buttons, and drilldowns on the Page Performance page are licensed features of the Diagnostics Pack for Non-Oracle Middleware.

    • From the Page Performance page, the following Related Links are also part of the Diagnostics Pack for Non-Oracle Middleware:

      • Advanced Analysis

      • Alert History

      • Blackouts

      • Metric Baselines

  • All the pages in Oracle AD4J are licensed features of the Diagnostics Pack for Non-Oracle Middleware.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click an IBM WebSphere Application Server link. The following links in the IBM WebSphere Application Server home page are licensed features of the Diagnostics Pack for non-Oracle Middleware:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From the IBM WebSphere Application Server home page, click the Performance tab. All of the links in the Performance Links section of the IBM WebSphere Application Server Performance page are licensed features of the Diagnostics Pack for non-Oracle Middleware.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click a JBoss Application Server link. The following links in the JBoss Application Server home page are licensed features of the Diagnostics Pack for non-Oracle Middleware:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From the JBoss Application Server home page, click the Performance tab. All of the links in the Performance Links section of the JBoss Application Server Performance page are licensed features of the Diagnostics Pack for non-Oracle Middleware.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click an Apache Tomcat link. The following links in the Apache Tomcat Application Server home page are licensed features of the Diagnostics Pack for non-Oracle Middleware:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From the Apache Tomcat home page, click the Reports tab. All of the links in the Reports Links section of the Apache Tomcat Reports page are licensed features of the Diagnostics Pack for non-Oracle Middleware.

  • All the links under Oracle AD4J in the Oracle Application Diagnostics for Java (AD4J) are licensed features of the Diagnostics Pack for Non-Oracle Middleware.

Composite Application Monitor and Modeler (CAMM) within Diagnostics Pack for Non-Oracle Middleware

Oracle CAMM models and monitors Java EE and Web Services applications to enable users to quickly identify bottlenecks, performance trends, and overall application efficiency. This is restricted to Java EE and web services within the Diagnostics Pack for Non-Oracle Middleware.

Features

Oracle CAMM within the Diagnostics Pack for Non-Oracle Middleware includes the features shown in Table 6–3.

Table 6-3 Feature Highlights of Oracle CAMM Within Diagnostics Pack for Non-Oracle Middleware

Feature Benefit

Automatic modeling and discovery

Automatically model and discover management applications displaying multiple views of the application, including the topology, function/flow, and architectural views.

Contextual visibility into J2EE and web service metrics

Provide drill-down contextual visibility into Java EE and web service metrics, enabling administrators to both quickly understand and analyze their application to identify potential bottlenecks and performance trends, as well as prepare for capacity changes and overall application management.

Transaction tracing

Trace transactions for Java EE metrics both vertically through the application stack as well as horizontally across containers.

Metrics visibility at any layer

Automatically generate customized dashboards and views to view metrics at any layer in the application through graphs and tables.

Service-level objectives

Provide service-level objectives (SLOs) at any point within the architecture for indicators and alerts.


Licensed Links

Note:

Within the Diagnostics Pack for Non-Oracle Middleware, Composite Application Monitor and Modeler licensing is restricted to Java EE and web service components for IBM WebSphere Application Server (WAS), and does not include BPEL, ESB, AIA, Portal, or Pageflow components, nor cover the Oracle WebLogic or OC4J (iAS) platforms.

From the Composite Application Monitor and Modeler (CAMM) user interface default view, the following links and menu items are licensed features of the Diagnostics Pack for Non-Oracle Middleware:

  • From the upper-left navigation pane, click on the Monitor tab. The following links, including all of the associated links in the right-hand pane, and any pages, views, or links as well as the items they contain are included licensed features:

    • Oracle Enterprise Manager link, and all tabbed pane links and data available in the right-hand pane as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

    • Web Services link, all sub-nodes of Web Services, and all tabbed pane links and data available in the right-hand pane, as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

    • Services link, all sub-nodes of Services, and all tabbed pane links and data available in the right-hand pane, as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

    • Processes link, all sub-nodes of Processes, and all tabbed pane links and data available in the right-hand pane, as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

    • Applications link, all sub-nodes of Applications, and all tabbed pane links and data available in the right-hand pane, as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

    • Resources link, all sub-nodes of Resources, and all tabbed pane links and data available in the right-hand pane, as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

    • CAMM link, all sub-nodes of CAMM, and all tabbed pane links and data available in the right-hand pane, as well as all links available from any of the items in the tool bar or by double-clicking an item in the right-hand pane

  • From the upper-left navigation area, click the Custom Views tab link. All navigation tree nodes in the lower-left navigation tree as well as all tabbed pane links and data available in the right pane are licensed features.

  • From the lower-left navigation area, click the Dashboard tab link. All navigation tree nodes in the lower-left navigation tree as well as all tabbed pane links and data available in the right pane are licensed features.

  • All of the drop-down menu items and sub-items, navigation bars, lower information bar (bottom of interface), and time frame modification features at the top of the interface are licensed features, as well as the following accessible links from these drop-down menus:

    • Manager —> Status

    • Manager —> Logout

    • Queries —> URL Query

    • Dashboard —> Custom Views

    • Dashboard —> Set Custom Dashboard

    • Help —> Help Topics and all links available on subsequent pages

    • Help —> Memory Information

    • Help —> About Oracle Composite Application Monitor and Modeler

Additional Licensing Information

The Composite Application Monitor and Modeler (CAMM) technology within the Diagnostics Pack for Non-Oracle Middleware contains AspectJ BCEL 1.5.4 and Core Tools (the "EPL Programs"). The authors and/or contributors to the EPL Programs disclaim (i) all warranties and conditions, express and implied, including warranties or conditions of title and non-infringement, and implied warranties or conditions of merchantability and fitness for a particular purpose and (ii) all liability for damages, including direct, indirect, special, incidental and consequential damages, such as lost profits.

Any provision of any license provided by Oracle is offered by Oracle alone and not by any other party. The source code for the EPL Programs and a copy of the Eclipse Public License is available from Oracle at the following URL:

http://oss.oracle.com/projects/aspectj/src/trunk/

IMPORTANT NOTICES: The following source and properties files were modified by Oracle in order to resolve bugs found in the base AspectJ 1.5.4 code base. Therefore, the files have been publicly published at the following URL on Oracle's public website in accordance with the Eclipse Public License:

http://oss.oracle.com/projects/aspectj/src/trunk/aspectj1.5.4.zip

Standalone Provisioning and Patch Automation Pack

The Provisioning and Patch Automation Pack automates deployment of software, applications, and patches. It provides easy and scalable critical data center operations, resulting in lower operational risk and cost of ownership.

This pack provides functionality for "bare-metal" provisioning of operating systems and software images, (such as Oracle Clusterware, Real Application Clusters, Automatic Storage Management, and Oracle Application Servers), cloning of existing installations and Oracle databases, and patching.

Enterprise Manager versions 10g 10.2.0.2 and later enable you to also orchestrate the provisioning and patching process through Deployment Procedures. These are a set of "best practices" shipped out-of-box that you can also extend by customizing according to your needs. You can reuse the deployment procedures, and you can export and import them across environments that would involve creation of a single procedure to do operations across test environments and production. The Deployment Procedures are also hot-pluggable, and enable you to add procedures as Oracle releases them to My Oracle Support.

Note:

In Enterprise Manager 10g 10.1, three features that are currently licensed as part of the Oracle Provisioning and Patch Automation Pack were previously part of the Configuration Management Pack: Patch Deployment (Patch Database and View Patch Cache, Patch staging), Clone Oracle Home, and Clone Database. If you have previously licensed the Oracle Configuration Management Pack for Database, you are entitled to use these features without licensing the Oracle Provisioning and Patch Automation Pack.

The following sections describe the features that are included as part of the Provisioning and Patch Automation pack for Oracle Enterprise Manager.

Provisioning and Patch Automation Pack Features Formerly Included in the Configuration Management Pack

The following features were previously part of the Configuration Management Pack in Enterprise Manager version 10g 10.1, and are now part of the Provisioning and Patch Automation pack.

Table 6-4 Former Configuration Management Pack Features in Provisioning and Patch Automation Pack

Feature Description

Critical Patch Facility

Grid Control performs an assessment of vulnerabilities by examining your enterprise configuration to determine which Oracle homes have not applied one or more software patches that have been identified as critical. Grid Control provides a list of critical patch advisories and the Oracle homes to which the critical patches should be applied.

The Critical Patch Facility enables administrators to download the Critical Patch metadata from My Oracle Support (formerly MetaLink) and upload it to the repository. The "RefreshFromMetalink" job can then use this metadata to perform Critical Patch calculations in offline mode. Administrators will be alerted to security updates even if the Management Service is not connected to My Oracle Support. The Critical Patch Facility's offline mode makes it easy to keep your environment patched to the latest level.

Only the Critical Patch Facility advisors remain in the Configuration Management Pack.

Database Cloning

You can clone a database instance using the Clone Database feature of Grid Control. Clone Database clones a database instance to an existing Oracle home. To create a new Oracle home into which to clone the instance, use the Clone Oracle Home tool to create a new Oracle home, then use the Clone Database tool to clone the instance to that cloned home.

ORACLE_HOME Cloning

Use this feature to clone existing Oracle home directories. After you have configured an Oracle home into a desirable state — where you have chosen particular installation options, applied required patches, and tested it — you can clone this Oracle home to one or more hosts using Grid Control's "Clone Oracle Home" tool.

ORACLE_HOME and Target Patching

Use this feature to patch an ORACLE_HOME.


Features Shared By Provisioning and Patch Automation Pack and Configuration Management Packs

The Provisioning and Patch Automation pack and Configuration Management packs share the following features.

Table 6-5 Features Shared by Provisioning and Patch Automation Pack and Configuration Management Packs

Feature Description

Security at a Glance

This feature is completely shared between the Provisioning and Patch Automation Pack and the Configuration Management packs.

Critical Patch Advisory

The Advisory portion of the Critical Patch Facility is common to both the Provisioning and Patch Automation Pack and the Configuration Management packs. See the description of the Critical Patch Facility in Table 6-4.


Features Exclusive to the Provisioning and Patch Automation Pack

The following features are available only in the Provisioning and Patch Automation Pack.

Table 6-6 Features Exclusive to Provisioning and Patch Automation Pack

Feature Description

Software Library

Creates and maintains a library of reference software images.

Bare Metal Provisioning

Deploys operating systems and software to bare metal servers.

Extending Cluster Foot 1 

Extends RAC clusters or Oracle Application Server middleware.

Adding a Database Instance

Adds a database instance to Enterprise Manager.

Single-instance RAC Conversion

Converts a database to a RAC cluster.

One-click RAC Extend

Extends RAC clusters with a single-click procedure.

Delete/Scale down RAC

Deletes or scales down nodes of a RAC cluster.

Patch Oracle Software

Patches Oracle software (single-instance and RAC databases, Oracle Clusterware, ASM, and application servers.

Operating System Patching

Patches Linux, Solaris, and Windows operating systems.


Footnote 1 Feature that is part of the Oracle Enterprise Manager Provisioning and Patch Automation Pack for versions 10g 10.2.0.2 and later.

Provisioning and Patch Automation Pack Licensed Links

The list that follows itemizes the links that require licensing of the Provisioning and Patch Automation Pack. You can navigate to these features in several ways. The instructions below assume that you begin from the main Grid Control Home page.

  • From the Enterprise Manager Home page:

    • Select any of the links in the Security Violations section. On the resulting Violations page, the Security At a Glance tab is a licensed feature of the Provisioning and Patch Automation Pack.

    • Under the section Critical Patch Advisories for Oracle Homes, any Patch button is a licensed feature of the pack.

  • From the Deployments page linked from the Enterprise Manager Home page:

    • Under the section Critical Patch Advisories for Oracle Homes, any Patch button is a licensed feature of the pack.

    • Under the Patching section, the links Patching through Deployment Procedures, View/Upload Patch, and Patch Linux Hosts are all licensed under the Provisioning and Patch Automation Pack.

    • Under the Cloning section, the links Clone Database and Clone Oracle Home are both part of the Provisioning feature.

    • Under the Deployment Procedure Manager section, the general link Deployment Procedures and specific functionality procedures links, such as RAC Provisioning Procedures, Application Server Provisioning Procedures, Patch Procedures, and Extend Cluster Database are all licensed under the Provisioning and Patch Automation Pack.

    • The sub-navigation tab, Provisioning, and the tabs under the page are all licensed under the Provisioning and Patch Automation Pack.

  • From the Targets tab on the Enterprise Manager Home page, select the Databases tab, then a database name.

    • On the Database Instance Home page, the Enterprise Security At a Glance link in the Security section is a licensed feature of the Provisioning and Patch Automation Pack.

    • Select the Maintenance sub-tab. The Setup and Manage link in the Data Guard section is a licensed feature of the Provisioning and Patch Automation Pack.

  • On the Database Home page Software and Support tab, the following links are licensed as part of the Provisioning and Patch Automation Pack:

    • Apply Patch , View Patch Cache, and Patch Prerequisites under the Database Software Patching section

  • On the Database Home page Data Movement tab, the Clone Database link in the Move Database Files section is licensed as part of the Provisioning and Patch Automation Pack.

  • On the Database Home page Server tab, the following links under the Change Database section are licensed as part of the Provisioning and Patch Automation Pack:

    • Convert to Cluster Database link

    • Add Instance (only for RAC database)

    • Delete Instance (only for RAC database)

  • On the Database Home page Server tab, the Migrate to ASM link under the Storage section is licensed as part of the Provisioning and Patch Automation Pack.

  • On the Agents Home page by way of the All Targets page, the Patch Oracle Software link in the Related Links section is licensed.

    Note:

    For Agent patching, you must enable the Provisioning and Patch Automation Pack only for an Oracle Management Services host.
  • On each of the following target tabs, the Security At a Glance link is licensed as part of the Provisioning and Patch Automation Pack:

    • Host Targets tab; navigate to the Host Home page, then select the Enterprise Security At a Glance link.

    • Middleware tab; navigate to the Middleware Home page, then select the Enterprise Security At a Glance link.

    • Groups tab; navigate to the Group Home page, then select the Security At a Glance link.

    • Systems tab; navigate to the Systems Home page, then select the Security At a Glance link.

    • Web Applications tab; navigate to the Web Applications Home page. From there, select the System link, then the System (Topology) link, and then select the Security At a Glance link.

    • Services tab; navigate to the Service Home page. From there, select the System link, then the System (Topology) link, and then select the Security At a Glance link.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The Dell Change Automation selection from the Add drop-down menu under the Monitored Targets section is a licensed feature of the Provisioning and Patch Automation Pack.

  • From the Grid Control Home page, click the Targets tab, then All Targets. On the All Targets page, click the Dell Change Automation link. All links and features available on or linked to from the Dell Change Automation page are licensed as part of this plug-in.

Licensed Command Line Interface (CLI) Verbs

The following Enterprise Manager CLI verbs are licensed as part of the Provisioning and Patch Automation Management Pack:

  • get_procedures

  • get_procedure_types

  • get_instances

  • get_instance_data_xml

Deploying Management Plug-Ins for Oracle Enterprise Manager

Enterprise Manager offers Management Plug-ins to expand system coverage to non-Oracle components such as hosts, non-Oracle databases, non-Oracle middleware, network devices, and storage, thus providing customers with a single integrated tool for managing any application built on Oracle. The Management Plug-ins deliver availability and performance monitoring, historical trend analysis, and advanced event management capabilities, enabling faster problem diagnosis and resolution.

Note:

Not all management plug-ins described in this guide are available on the Management Plug-Ins page. Only Management Plug-ins that have been imported into the Management Repository are listed on the page. Use the import function to add Management Plug-ins to the table.

Categories and Products

Enterprise Manager offers the following categories of management plug-ins that expand your system monitoring coverage to include additional target types, including hosts, non-Oracle databases, non-Oracle middleware, network devices, and storage:

  • Oracle System Monitoring Plug-ins for Hosts

    • Oracle System Monitoring Plug-in for Hosts for Operating Systems and Hardware

    • Oracle System Monitoring Plug-in for Hosts for VMware ESX Server

    • Oracle System Monitoring Plug-in for Hosts for Dell Change Automation

  • System Monitoring Plug-ins for Storage

    • Oracle System Monitoring Plug-in for NetApp Filer

    • Oracle System Monitoring Plug-in for EMC Symmetrix DMX system

    • Oracle System Monitoring Plug-in for EMC CLARiiON system

    • Oracle System Monitoring Plug-in for EMC Celerra

  • System Monitoring Plug-ins for Network Devices

    • Oracle System Monitoring Plug-in for F5 Load Balancers

    • Oracle System Monitoring Plug-in for Check Point Firewall

    • Oracle System Monitoring Plug-in for Juniper Netscreen Firewall

  • System Monitoring Plug-ins for Non-Oracle Middleware

    • Oracle System Monitoring Plug-in for IBM WebSphere MQ

    • Oracle System Monitoring Plug-in for Microsoft Active Directory

    • Oracle System Monitoring Plug-in for Microsoft Internet Information Services

    • Oracle System Monitoring Plug-in for Microsoft Exchange Server

    • Oracle System Monitoring Plug-in for Microsoft .NET Framework

    • Oracle System Monitoring Plug-in for Microsoft Commerce Server

    • Oracle System Monitoring Plug-in for Microsoft BizTalk Server

    • Oracle System Monitoring Plug-in for Microsoft Internet Security and Acceleration Server

  • System Monitoring Plug-ins for Non-Oracle Databases

    • Oracle System Monitoring Plug-in for Microsoft SQL Server

    • Oracle System Monitoring Plug-in for IBM DB2

    • Oracle System Monitoring Plug-in for Sybase Adaptive Server Enterprise

General Features

Each plug-in provides one or more features for its respective target type, as described in Table 6–7.

Table 6-7 Feature Highlights of Management Plug-ins

Feature Benefit

Performance monitoring

Provide real-time and historical performance monitoring. Reduces the complex tasks of diagnosing and correcting performance problems for your targets.

Advanced alert Management

Provide notification methods, rules, and schedules, metric history and associated drill-downs, ability to set blackouts, associate corrective actions with an alert, user-defined metrics, metric snapshots, and monitoring templates.

Configuration management

Provide configuration data collection, search, comparison, and historical change tracking.

Task automation

Automate common administrative functions across one or several targets through the Job System.

Groups and systems

Collectively manage several distributed targets as easily as a single component.


Deploying Plug-Ins

The Management Plug-in page is the central access point for all of the functionality available to you to operate on your Management Plug-ins. Any Management Plug-in imported into the Management Repository is listed on the Management Plug-Ins page. Certain operations allow you to operate on multiple Management Plug-ins simultaneously (delete and export); some operations only allow you to operate on a single Management Plug-in at a time (deploy and undeploy); and import allows you to add Management Plug-ins to the table on this page. You also can search through the Management Plug-ins in the table using Name and Version as search criteria at the top of the page.

To deploy a plug-in in the Oracle Enterprise Manager 10g Grid Control Console, use the following procedure.

  1. Log in to the Grid Control Console as a super administrator.

  2. Click Setup in the upper right corner of the page.

  3. Click Management Plug-ins on the left navigation panel.

  4. In the table on this page, find the Management Plug-in you want to deploy. If your management plug-in is not listed in the table, click the Import button to import it into Enterprise Manager.

  5. Click the Deploy icon corresponding to the plug-in you want to deploy.

Oracle System Monitoring Plug-ins For Hosts

The System Monitoring Plug-ins for Hosts provide performance and availability data collection, historical monitoring, event management/monitoring, notifications, and performance reporting for host systems.

See Also:

Deploying Management Plug-Ins for Oracle Enterprise Manager

Enterprise Manager offers the following Plug-ins for Hosts:

  • Oracle System Monitoring Plug-in for Hosts for Operating Systems and Hardware

  • Oracle System Monitoring Plug-in for Hosts for VMware ESX Server

  • Oracle System Monitoring Plug-in for Hosts for Dell Change Automation

Oracle System Monitoring Plug-in for Hosts for Operating Systems and Hardware

The following sections explain the features, licensed links, licensed repository views, and command line interface (CLI) verbs for this plug-in.

Features

The following features are available for this plug-in:

  • Real-time and historical performance monitoring and trending (hosts)

  • Administration for users and groups

  • Event management and monitoring

  • Event/alert notifications: notification methods, rules, and schedules

  • Event/alert history and metric history (hosts)

  • User-defined metrics

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables/views that store/expose the above data

To use these features, you must license the System Monitoring Plug-in for Hosts.

Licensed Links

The list that follows itemizes the links that require licensing of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware Plug-in. Some features for the plug-in are accessed only when you are in Grid Control mode. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

  • From the Oracle Enterprise Manager Hosts page:

    • When you click the link in the Status column, Enterprise Manager displays the Availability (Status History) page, which is part of this licensed plug-in.

    • When you select the value in the CPU Util % column, the metric history page for CPU Utilization (%) appears, which is part of this licensed plug-in.

    • When you select the value in the Memory Util % column, the metric history page for Memory Utilization (%) appears, which is part of licensed System Monitoring for Hosts plug-in.

    • When you select the value in the Total IO/sec column, the metric history page for Total Disk I/O Per Second appears, which is part of the licensed plug-in.

  • From the Oracle Enterprise Manager Host Home page:

    • When you click the link in the Status field or the Availability field, the Availability (Status History) page appears, which is part of this licensed plug-in.

    • When you click the Black Out button, the Create Blackout wizard initiates, which is part of this licensed plug-in.

    • When you click the Metric Name in the Alerts Table, the metric history page that is displayed is part of this licensed plug-in.

  • From the Related Links section of the Oracle Enterprise Manager Host Home page, the following links are licensed as part of this plug-in:

    • Alert History

    • Blackouts

    • Storage Details

    • User-defined Metrics

    • From the All Metrics link and the resultant All Metrics page, drilling down to Metric History pages is licensed.

    • From the Metrics and Policy Settings link, selecting Metric Snapshots from the Metric Thresholds Links section is a licensed feature.

  • All links, charts, and information on the Performance sub-tab of the Host Home page are licensed under this plug-in.

  • All links and information on the Administration sub-tab of the Host Home page are licensed under this plug-in.

  • Select the Preferences link on the Enterprise Manager Grid Control Hosts page. From the General Preferences list, selecting either Notification Rules or Notifications Public Rules, and then Create to create a notification rule, or selecting the Notification Schedules feature is a licensed part of this plug-in.

  • Creating a notification rule that applies to a host is a licensable feature of this plug-in.

  • Select the Setup link on the Enterprise Manager Grid Control Hosts page. The following links on the Overview of Setup page are licensed as part of this plug-in:

    • Monitoring Templates

    • Corrective Action Library

    • Notification Methods

    • Blackouts

  • Select the Alerts tab on the Enterprise Manager Grid Control Hosts page. Clicking on the Message link for any host-related alert is a licensed feature of the plug-in.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. On the Groups page, click an Alert in the Alert column. The Message link on the Status Report page is a licensed feature of the plug-in.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. The following items are licensed as part of this plug-in:

    • Message links for host-related alerts accessible from links in the Alerts section

    • Alert History button in the Alerts section

    • Status History button in the Status section

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. All information on the Groups Charts page is licensed if the host is part of the membership of the group.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. On the Groups Administration page, all links in the Blackouts section are licensed if the host is a member of the group.

  • Select the Groups sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the Group Home page. On the Groups Members page, the following items are licensed as part of this plug-in:

    • Host-related links in the Status column

    • Message links for host-related alerts accessible from links in the Alerts column

    • Links in the performance metric columns for hosts; for example, CPU Usage and Memory Usage

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. On the Systems page, click an alert in the Alert column. The Message link on the Status Report page is a licensed feature of the plug-in.

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. Whenever a host target is included in the system, the following items are licensed as part of this plug-in on the Systems Home page:

    • Message links for host-related alerts accessible from links in the Alerts section

    • Alert History button in the Alerts section

    • Status History button in the Status section

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. All information on the Systems Charts page is licensed if the host is part of the system.

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. On the Systems Administration page, all links in the Blackouts section are licensed if the host is part of the system.

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. On the Systems Components page, the following items are licensed:

    • Host links in the Status column

    • Message links for host-related alerts accessible from links in the Alerts column

    • Links in the performance metric columns for host metrics

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. On the Systems Topology page, the following items are licensed:

    • Status link in the Selection Details column for host components

    • Message links accessible from the alerts links in the Selection Details and Summary sections for host alerts

  • Select the Systems sub-tab on the Enterprise Manager Grid Control Host page. Navigate to the System Home page. Click the Launch Dashboard button. On the Dashboard, all Message links for host-related alerts in the Message column are licensed as are status links in the status column.

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. On the Services page, the following items are licensed as part of this plug-in:

    • The Status link is licensed if service availability is system-based and if at least one host component is a key component

    • Message links accessible from links in the Performance Alerts section if host metrics are used as performance metrics

    • Message links accessible from links in the Usage Alerts column if host metrics are used as usage metrics

    • Message links for host-related alerts accessible from links in the Alerts column of the Key Components sub-column

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. On the Services page, select a Service to add from the Add drop-down menu and click Go. On the Services Creation wizard, the use of host metrics as performance and usage metrics is a licensed feature of the plug-in.

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. The following items are licensed as part of this plug-in on the Service Home page:

    • The Blackout button in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • The Availability link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Actual Service Level link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Message links in the Message column for host-related alerts accessible from Alert links in the Key Component Summary section

    • Message links in the Message column of the Possible Causes of Service Failure section if a host component is one of the possible causes of failure

    • Message links in the Message columns accessible from the Root Cause Analysis Details link in the Possible Causes of Service Failure section if a host component is one of the possible causes of failure

    • Message links for host-related alerts in the Message column of the Alerts section

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. Click the System link. The following items are licensed as part of this plug-in on the Service System page:

    • Status link for host key components

    • Message links for host-related alerts accessible from links in the Alerts column

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. Click the Topology link. The following items are licensed as part of the plug-in on the Service Topology page:

    • The Status link in the Selection Details section is licensed if service availability is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from the Alerts link in the Selection Details section

    • Possible Root Cause link in the Selection Details section if the root cause is a host

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. Click the Monitoring Configuration link. The following items are licensed as part of the plug-in on the Service Monitoring Configuration page:

    • Host links for host targets in the Component Test column accessible from the Root Cause Analysis Configuration link

    • Adding Performance Metrics based on host metrics accessible from the Performance Metrics link

    • Adding Usage Metrics based on host metrics accessible from the Usage Metrics link

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click a generic service link on the Services page to display the Service Home page. The following items are licensed as part of the plug-in in the Related Links section:

    • Blackouts and all subsequent pages are licensed if the availability of the service is system-based and at least one host is a key component

    • Alert History link and subsequent pages if any host metrics are used as performance or usage metrics for the service

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click an aggregate service link on the Services page to display the Service Home page. The following items are licensed as part of this plug-in on the Service Home page:

    • The Blackout button in the General section is licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • The Availability link in the General section is licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • Actual Service Level link in the General section is licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • Message links in the Message column for host-related alerts accessible from Alert links in the Key Component Summary section

    • Message links in the Message column of the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links in the Message columns accessible from the Root Cause Analysis Details link in the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links for host-related alerts in the Message column of the Alerts section

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click an aggregate service link on the Services page to display the Service Home page. Click the Topology link. The following items are licensed as part of the plug-in on the Service Topology page:

    • The Status link in the Selection Details section is licensed if the availability of one of the sub-services is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from the Alerts link in the Selection Details section

    • Possible Root Cause link in the Selection Details section if the root cause is a host

  • Select the Services sub-tab on the Enterprise Manager Grid Control Host page. Click an aggregate service link on the Services page to display the Service Home page. The following items are licensed as part of the plug-in in the Related Links section:

    • Blackouts and all subsequent pages are licensed if the availability of one of the sub-services is system-based and at least one host is a key component

    • Host links for host targets in the Component Test column accessible from the Root Cause Analysis Configuration link

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. On the Web Applications page, the following items are licensed as part of this plug-in:

    • If Web Application availability is system-based and if at least one host component is a key component, then the Status link is licensed

    • Message links for host-related alerts accessible from links in the Alerts column

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. The following items are licensed as part of this plug-in on the Web Application Home page:

    • The Blackout button in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • The Availability link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Actual Service Level link in the General section is licensed if the availability of the service is system-based and at least one host is a key component

    • Message links in the Message column for host-related alerts accessible from Alert links in the Key Component Summary section

    • Message links in the Message column of the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links in the Message columns accessible from the Root Cause Analysis Details link in the Possible Causes of Service Failure section, if a host component is one of the possible causes of failure

    • Message links for host-related alerts in the Message column of the Alerts section for host alerts

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. Click the System link. The following items are licensed as part of the plug-in on the Web Application System page:

    • Status link is licensed if service availability is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from links in the Alerts column

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. Click the Topology link. The following items are licensed as part of the plug-in on the Web Application Topology page:

    • The Status link in the Selection Details section is licensed if service availability is system-based and if at least one host is a key component

    • Message links for host-related alerts accessible from the Alerts link in the Selection Details section

    • Possible Root Cause link in the Selection Details section if the root cause is a host

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. Click the Monitoring Configuration link. The following items are licensed as part of the plug-in on the Web Application Monitoring Configuration page:

    • Host links in the Component Test column accessible from the Root Cause Analysis Configuration link

    • Adding Performance Metrics based on host metrics accessible from the Performance Metrics link

    • Adding Usage Metrics based on host metrics accessible from the Usage Metrics link

  • Select the Web Applications sub-tab on the Enterprise Manager Grid Control Host page. Click a web application. The following item is licensed as part of the plug-in in the Related Links section:

    • Blackouts and all subsequent pages are licensed if the availability of the web application is system-based and at least one host is a key component

  • From the Grid Control Home page, select Targets, then Databases, and then select a database link to drill down to the Database Home page. On the Database Home page, any Message link for host-related alerts in the Related Alerts section is a licensed part of this plug-in.

  • From the Grid Control Home page, select Targets, then Middleware. Click an Application Server link. On the Oracle Application Server home page, all Message links in the Host Alerts section are licensed.

  • From the home page for any target type, all Message links in the Host Alerts section are licensed.

Licensed Reports

The following reports are part of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware. To display the Report Definitions page, click the Reports tab on the Grid Control Home page.

  • 20 Most Common Alerts and Policy Violations

  • 20 Most Common Alerts and Policy Violations (Target): for a host target

  • Alerts and Policy Violations History

  • Alerts and Policy Violations History (Group): if a host is one of the members of the group

  • Alerts and Policy Violations History (Target): for a host target

  • Availability History (Group): if a host is one of the members of the group

  • Availability History (Redundancy Group): if a host is one of the members of the redundancy group

  • Availability History (Target): for a host target

Licensed Repository Views

The following repository views are part of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware:

  • Monitoring Views

    • MGMT$BLACKOUT_HISTORY

    • MGMT$BLACKOUTS

    • MGMT$ALERT_ANNOTATIONS

    • MGMT$ALERT_NOTIF_LOG

    • MGMT$AVAILABILITY_HISTORY

    • MGMT$ALERT_HISTORY

    • MGMT$METRIC_DETAILS

    • MGMT$METRIC_HOURLY

    • MGMT$METRIC_DAILY

  • Template Views

    • MGMT$TEMPLATES

    • MGMT$TEMPLATE_POLICY_SETTINGS

    • MGMT$TEMPLATE_METRIC_COLLECTION

    • MGMT$TEMPLATE_METRIC_SETTINGS

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verbs are licensed as part of the System Monitoring Plug-in for Hosts for Operating Systems and Hardware:

  • delete_blackout

  • get_blackout_details

  • get_blackout_reasons

  • get_blackout_targets

  • get_blackouts

  • stop_blackout

Oracle System Monitoring Plug-in for Hosts for VMware ESX Server

The following sections explain the features, licensed links, and command line interface (CLI) verbs for this plug-in.

Features

The following features are available for this plug-in:

  • Real-time and historical performance monitoring and trending

  • Event management/monitoring

  • Event/alert notifications: notification methods, rules and schedules

  • Event/alert history/metric history

  • User-defined metrics

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables and views that store or expose the above data

  • Distributed management through groups and systems

  • Configuration management features, including third-party middleware software configuration data collection, search, comparison, and change tracking

To use the features above, you must license the System Monitoring Plug-in for Hosts for VMware ESX Server.

Licensed Links

The following selection is a licensed feature of the System Monitoring Plug-in for Hosts for VMware ESX Server:

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The VMware ESX Server selection from the Add drop-down menu under the Monitored Targets section is a licensed feature of the System Monitoring Plug-in for Hosts for VMware ESX Server.

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb (as it relates to adding hosts for VMware ESX Server) is licensed as part of the System Monitoring Plug-in for Hosts for VMware ESX Server:

  • add_target

The internal name to be used with the add_target verb is:

  • vmware_esx_server

Oracle System Monitoring Plug-in for Hosts for Dell Change Automation

This plug-in automates scheduled updates for Dell BIOS and firmware from the Enterprise Manager Grid Control console to manage the entire stack, including applications, database, operating systems and Dell hardware. This plug-in is licensed within the Provisioning and Patch Automation Pack for Database Management, for Oracle Middleware, and the standalone version.

The following sections explain the features, licensed links, and command line interface (CLI) verbs for this plug-in.

Features

The System Monitoring Plug-in for Dell Change Automation includes the features shown in Table 6–8.

Table 6-8 Feature Highlights of System Monitoring Plug-in for Dell Change Automation

Feature Benefit

Centralized management

Manage Oracle software stack and Dell servers from one centralized console.

Inventory collection automation

Get an automated inventory collection for Dell servers and configuration comparison across servers.

Dell server compliance information

Benefit from compliance information for Dell servers with respect to the latest upgrade and rollback packages — Dell update packages (DUPs) — available on http://www.dell.com/.

BIOS patching automation

Automate patching of BIOS and firmware to desired device version levels.


Licensed Links

The list that follows itemizes the links that require licensing of the System Monitoring Plug-in for Hosts for Dell Change Automation.

  • From the Grid Control Home page, click the Targets tab, then All Targets. On the All Targets page, click the Dell Change Automation link. All links and features available on or linked to from the Dell Change Automation page are licensed as part of this plug-in.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The Dell Change Automation selection from the Add drop-down menu under the Monitored Targets section is a licensed feature of this plug-in.

Licensed Reports

Click the Reports tab on the Grid Control Home page, expand the Deployment category, then expand the Compliance category.

The following reports are part of the System Monitoring Plug-in for Hosts for Dell Change Automation:

  • Dell Bundles — Rollback

  • Dell Bundles — Rollback/Upgrade

  • Dell Bundles — Upgrade

  • Dell Packages — Rollback

  • Dell Packages — Upgrade

  • Dell Inventory Report

Licensed Repository Views

The following repository views are part of the System Monitoring Plug-in for Hosts for Dell Change Automation:

  • Monitoring Views

    • MGMT$BLACKOUT_HISTORY

    • MGMT$BLACKOUTS

    • MGMT$ALERT_ANNOTATIONS

    • MGMT$ALERT_NOTIF_LOG

    • MGMT$AVAILABILITY_HISTORY

    • MGMT$ALERT_HISTORY

    • MGMT$METRIC_DETAILS

    • MGMT$METRIC_HOURLY

    • MGMT$METRIC_DAILY

  • Template Views

    • MGMT$TEMPLATES

    • MGMT$TEMPLATE_POLICY_SETTINGS

    • MGMT$TEMPLATE_METRIC_COLLECTION

    • MGMT$TEMPLATE_METRIC_SETTINGS

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb (as it relates to adding hosts for Dell Change Automation) is licensed as part of the System Monitoring Plug-in for Hosts for Dell Change Automation:

  • add_target

The internal name to be used with the add_target verb is:

  • dell_change_automation

System Monitoring Plug-Ins for Storage

The System Monitoring Plug-ins for Storage provide performance and availability data collection, real-time and historical monitoring, event management/monitoring, notifications, and performance reporting for storage devices.

The following storage plug-ins are available:

  • Oracle System Monitoring Plug-in for NetApp Filer

  • Oracle System Monitoring Plug-in for EMC Symmetrix DMX system

  • Oracle System Monitoring Plug-in for EMC CLARiiON system

  • Oracle System Monitoring Plug-in for EMC Celerra

See Also:

Deploying Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Performance monitoring and trending (storage)

  • Event management/monitoring (storage)

  • Event/alert notifications: notification methods, rules and schedules

  • Event/alert history/metric history /metric history (storage)

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables/views that store/expose the above data

To use these features, you must license the System Monitoring Plug-ins for Storage.

Licensed Links

The list that follows itemizes the links that require licensing of the System Monitoring Plug-Ins for Storage. All of the plug-ins (except host) are available in Grid Control only. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

Note:

This section does not include feature links that may contain information derived from adding NetApp Filer instances, but are considered part of the System Monitoring Plug-in for Storage.
  • From the Host Home page, select All Targets. Click an agent to display the Agent Home page. From the Add menu drop-down, the Network Appliance Filer selection is a licensed option of the System Monitoring Plug-in for Storage. This also applies to EMC Celerra Server.

Licensed Command Line Interface (CLI) Verbs

The add_target verb with the following listed types is licensed as part of the System Monitoring Plug-in for Storage:

  • add_target (with type=”netapp_filer”)

  • add_target (with type=”emc_symmetrix_storage”)

  • add_target (with type=”emc_clariion_storage”)

  • add_target (with type=”emc_celerra_storage”)

System Monitoring Plug-Ins for Network Devices

The System Monitoring Plug-ins for Network Devices provide performance and availability data collection, real-time and historical monitoring, event management/monitoring, notifications, and performance reporting for network devices. The following network device plug-ins are available:

  • Oracle System Monitoring Plug-in for F5 Load Balancers

  • Oracle System Monitoring Plug-in for Check Point Firewall

  • Oracle System Monitoring Plug-in for Juniper Netscreen Firewall

See Also:

Deploying Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Real-time and historical performance monitoring and trending (network devices)

  • Event management/monitoring (network devices)

  • Event/alert notifications: notification methods, rules and schedules

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Browsing the configuration history, taking configuration snapshots, and comparing configurations

  • Repository tables/views that store/expose the above data

To use these, you must license the System Monitoring Plug-in for Network Devices.

Licensed Links

The list that follows itemizes the links that require licensing of the System Monitoring for Network Devices plug-ins. The features for the plug-ins are available only in Grid Control mode. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

Note:

This section does not include feature links that may contain information derived from adding F5 BIG-IP Server Load Balancers instances, but are considered part of the System Monitoring Plug-in for Network Devices Pack.
  • From the Host Home page, select All Targets. Click an Agent to display the Agent Home page. From the Add menu drop-down, the Load Balancer Switch selection is a licensed option of the System Monitoring Plug-in for Network Devices. Add other plug-ins as needed. Respective target type names are BIG-IP Local Traffic Manager, Check Point Firewall, and Juniper Netscreen Firewall.

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb is licensed as part of the System Monitoring Plug-in for Network Devices:

  • add_target (with type=”slb”)

The internal names to be used with the add_target verb are:

  • f5_bigip_v9plus_loadbalancer

  • juniper_netscreen_firewall

  • checkpoint_firewall

System Monitoring Plug-Ins for Non-Oracle Middleware

The Enterprise Manager System Monitoring Plug-ins for Non-Oracle Middleware provide performance and availability data collection, real-time and historical monitoring, event management/monitoring, notifications, and reporting for Non-Oracle Middleware.

The following plug-ins for non-Oracle middleware are available:

  • Oracle System Monitoring Plug-in for IBM WebSphere MQ

  • Oracle System Monitoring Plug-in for Microsoft Active Directory

  • Oracle System Monitoring Plug-in for Microsoft Internet Information Services

  • Oracle System Monitoring Plug-in for Microsoft Exchange Server

  • Oracle System Monitoring Plug-in for Microsoft .NET Framework

  • Oracle System Monitoring Plug-in for Microsoft Commerce Server

  • Oracle System Monitoring Plug-in for Microsoft BizTalk Server

  • Oracle System Monitoring Plug-in for Microsoft Internet Security and Acceleration Server

See Also:

Deploying Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Real-time and historical performance monitoring and trending

  • Event management/monitoring

  • Event/alert notifications: notification methods, rules and schedules

  • Event/alert history/metric history

  • User-defined metrics

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Repository tables and views that store or expose the above data

  • Distributed management through groups and systems

  • Configuration management features, including third-party middleware software configuration data collection, search, comparison, and change tracking (applies only to System Monitoring Plug-ins for Microsoft Active Directory, Microsoft Internet Information Services, and Microsoft Exchange Server).

To use the features above, you must license the System Monitoring Plug-in for Non-Oracle Middleware.

Licensed Links

The list that follows itemizes the links that require licensing of the plug-ins. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The following selections from the Add drop-down menu under the Monitored Targets section are licensed features of the System Monitoring Plug-in for Non-Oracle Middleware:

    • IBM WebSphere MQ Queue Manager

    • Microsoft Active Directory

    • Microsoft Internet Information Services (Microsoft IIS)

    • Microsoft .NET Framework

    • Microsoft Commerce Server

    • Microsoft BizTalk Server

    • Microsoft Internet Security and Acceleration Server (Microsoft ISA Server)

    • Microsoft Exchange Server

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click an IBM WebSphere MQ Queue Manager link. The following links in the IBM WebSphere MQ Queue Manager home page are licensed features of the System Monitoring Plug-in for IBM WebSphere MQ:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

      • All links in the Queue Manager Components section

    • From the IBM WebSphere MQ Queue Manager home page, click the Performance tab. All of the links in the Performance Links section of the IBM WebSphere MQ Queue Manager Performance page are licensed features of the System Monitoring Plug-in for IBM WebSphere MQ.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click the Microsoft Active Directory link. The following links in Microsoft Active Directory home page are licensed features of the System Monitoring Plug-in for Microsoft Active Directory:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

      • All links in the Configuration section

    • From the Microsoft Active Directory home page, click the Reports tab. All of the options in the View Reports section of the Microsoft Active Directory Reports page are licensed features of System Monitoring Plug-in for Microsoft Active Directory.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click Microsoft IIS link. The following links in the Microsoft Active Directory home page are licensed features of the System Monitoring Plug-in for Microsoft Internet Information Services:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

      • All links in the Configuration section

    • From the Microsoft IIS home page, click the Reports tab. All of the options in the View Reports section of the Microsoft IIS Reports page are licensed features of System Monitoring Plug-in for Microsoft Internet Information Services.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click Microsoft Exchange Server link. The following links in the Microsoft Active Directory home page are licensed features of the System Monitoring Plug-in for Microsoft Exchange Server:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

      • All links in the Configuration section

    • From Microsoft Exchange Server home page, click the Performance tab. All of the options in the View section of the Microsoft Exchange Server Performance page are licensed features of System Monitoring Plug-in for Microsoft Exchange Server.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click the Microsoft .NET Framework link. The following links in the Microsoft .NET Framework home page are licensed features of the System Monitoring Plug-in for Microsoft .NET Framework:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From the Microsoft .NET Framework home page, click the Reports tab. All of the options in the View Reports section of the Microsoft .NET Framework Reports page are licensed features of System Monitoring Plug-in for Microsoft Internet Information Services.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click the Microsoft Commerce Server link. The following links in the Microsoft Commerce Server home page are licensed features of the System Monitoring Plug-in for Microsoft Commerce Server:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From Microsoft Commerce Server home page, click the Reports tab. All of the options in the View Reports section of the Microsoft Commerce Server Reports page are licensed features of System Monitoring Plug-in for Microsoft Commerce Server.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click the Microsoft BizTalk Server link. The following links in the Microsoft BizTalk Server home page are licensed features of the System Monitoring Plug-in for Microsoft BizTalk Server:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From the Microsoft BizTalk Server home page, click the Reports tab. All of the options in the View Reports section of the Microsoft BizTalk Server Reports page are licensed features of System Monitoring Plug-in for Microsoft BizTalk Server.

  • From the Enterprise Manager Home page:

    • Select the Targets tab, then the Middleware sub-tab. From the Middleware page, click the Microsoft ISA Server link. The following links in the Microsoft ISA Server home page are licensed features of the System Monitoring Plug-in for Microsoft ISA Server:

      • Availability in the General section

      • Alert History and notifications functionality in the Related Links section

      • All Metrics in the Related Links section

      • Blackouts in the Related Links section

    • From the Microsoft ISA Server home page, click the Reports tab. All of the options in the View Reports section of the Microsoft ISA Server Reports page are licensed features of System Monitoring Plug-in for Microsoft ISA Server.

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb (as it relates to adding non-Oracle middleware) is licensed as part of the System Monitoring Plug-in for Non-Oracle Middleware:

  • add_target

The internal names to be used with the add_target verb are:

  • wmq (See note below.)

  • active_directory

  • microsoft_iis

  • microsoft_dotnet

  • microsoft_commerceserver

  • microsoft_biztalk

  • microsoft_isaserver

  • microsoft_exchange

Note:

For wmq, another jar file is needed after executing the add_target command. After adding the target, modify the jar path property from the "Monitoring Configuration link" by appending the following path:

/scratch/mqjars/com.ibm.mq.jar

Use a colon as a separator between the two jar files if the agent is Linux-based, and a semicolon if the Agent is Windows-based.

System Monitoring Plug-Ins for Non-Oracle Databases

The following plug-ins for non-Oracle databases are available:

  • Oracle System Monitoring Plug-in for Microsoft SQL Server

  • Oracle System Monitoring Plug-in for IBM DB2

  • Oracle System Monitoring Plug-in for Sybase Adaptive Server Enterprise

See Also:

Deploying Management Plug-Ins for Oracle Enterprise Manager

Features

The following features are available for these plug-ins:

  • Performance monitoring and trending

  • Event management/monitoring

  • Event/alert notifications: notification methods, rules, and schedules

  • Metric snapshots

  • Blackouts/planned outages

  • Monitoring templates

  • Corrective actions (including response actions)

  • Performance and event reports

  • Browsing the configuration history, taking configuration snapshots, and comparing configurations

  • Repository tables/views that store/expose the above data

To use these features, you must license the System Monitoring Plug-ins for Non-Oracle Database.

Licensed Links

The list that follows itemizes the links that require licensing of the plug-ins. You can navigate to these features in several ways. The list that follows assumes that you begin from the main Grid Control Home page.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. On the Overview of Setup page, click the Agents sub-tab. From the Agents page, click an agent to display the Agent Home page. The following selections from the Add drop-down menu under the Monitored Targets section are licensed features of the System Monitoring Plug-in for Non-Oracle Databases:

    • Microsoft SQL Server

    • IBM DB2 Database

    • Sybase Adaptive Server Enterprise

Licensed Command Line Interface (CLI) Verbs

The following command line interface (CLI) verb is licensed as part of the System Monitoring Plug-in for Non-Oracle Databases:

  • add_target

The internal names to be used with the add_target verb are:

  • microsoft_sqlserver_database

  • ibm_db2_database

  • sybase_ase

Management Connectors

Enterprise Manager 10g Release 3 delivered Management Connectors to enable bi-directional integration between Enterprise Manager and other management tools and help desk systems. By seamlessly integrating different tools within the IT environment, organizations can streamline key support processes, consolidate monitoring information in their tool of choice, reduce the total cost of ownership, and perform cross-platform diagnostics and root cause analysis.

The following sections in this chapter describe the licensed features and access points of the Management Connectors packs available for Oracle Enterprise Manager:

  • Management Connectors for Remedy

  • Management Connector for HP ServiceCenter

  • Management Connector for HP Service Manager

  • Management Connector for HP OpenView Operations

  • Management Connector for IBM Tivoli Enterprise Console

  • Management Connector for Microsoft Operations Manager 2005

Management Connectors for Remedy

The Enterprise Manager Management Connectors for the Remedy 6.x Help Desk and BMC Remedy Service Desk v7 provide seamless integration between Enterprise Manager and Remedy to support a seamless workflow for incident management and resolution.

The Management Connectors for Remedy enable administrators to open service requests automatically or manually in response to Enterprise Manager alerts. After the service request has been created, Enterprise Manager automatically keeps track of the request ID and updates the Remedy system every time the alert state changes. Additionally, in-context launch of Enterprise Manager from Remedy and vice versa is supported, thereby improving support workflow and streamlining problem resolution.

Features

The Management Connector for Remedy includes the features shown in Table 6–9.

Table 6-9 Feature Highlights of Management Connector for Remedy

Feature Benefit

Automatic and manual ticket creation

Automatically or manually open Remedy service requests in response to Enterprise Manager alerts.

Ticket templates

Enable administrators to specify which Remedy fields should be populated, and what data these fields should be populated with. The connector includes several of out-of-box templates based on the default Remedy configuration.

In-context launch

In Enterprise Manager, the service request information is displayed in context of the alert, allowing administrators to launch the Remedy Web Console to view or update the request details. In Remedy, a link to the alert details is provided, enabling the support operator to navigate to the Metric Details page in the Enterprise Manager Console.


Licensed Links

The following links require licensing of the connector:

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for Remedy Help Desk.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with Remedy is a licensed feature of the Management Connector for Remedy Help Desk.

  • Click on any alert link, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for Remedy Help Desk.

Licensed Repository Views

The following repository view is part of the Management Connector for Remedy Help Desk:

  • MGMT$CONNECTOR

Management Connector for HP ServiceCenter

The Enterprise Manager Management Connector for HP ServiceCenter provides seamless integration between Enterprise Manager and HP ServiceCenter to support a seamless workflow for incident management and resolution.

The Management Connector for HP ServiceCenter enables administrators to open service requests automatically or manually in response to Enterprise Manager alerts. After the service request has been created, Enterprise Manager automatically keeps track of the request ID and updates the HP ServiceCenter system every time the alert state changes. Additionally, in-context launch of Enterprise Manager from HP ServiceCenter and vice versa is supported, thereby improving support workflow and streamlining problem resolution.

Features

The Management Connector for HP ServiceCenter includes the features shown in Table 6–10.

Table 6-10 Feature Highlights of Management Connector for HP ServiceCenter

Feature Benefit

Automatic and manual ticket creation

Automatically or manually open HP ServiceCenter service requests in response to Enterprise Manager alerts.

Ticket templates

Enable administrators to specify which HP ServiceCenter fields should be populated, and what data these fields should be populated with. The connector includes several of out-of-box templates based on the default HP ServiceCenter configuration.

In-context launch

In Enterprise Manager, the service request information is displayed in context of the alert, allowing administrators to launch the HP ServiceCenter Console to view or update the request details. In HP ServiceCenter, a link to the alert details is provided, enabling the support operator to navigate to the Metric Details page in the Enterprise Manager Console.


Licensed Links

The following links require licensing of the connector:

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for HP ServiceCenter.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with HP ServiceCenter is a licensed feature of the Management Connector for HP ServiceCenter.

  • Click on any alert link, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for HP ServiceCenter.

Licensed Repository Views

The following repository view is part of the Management Connector for HP ServiceCenter:

  • MGMT$CONNECTOR

Management Connector for HP Service Manager

The Enterprise Manager Management Connector for HP Service Manager provides seamless integration between Enterprise Manager and HP Service Manager to support a seamless workflow for incident management and resolution.

The Management Connector for HP Service Manager enables administrators to open service requests automatically or manually in response to Enterprise Manager alerts. After the service request has been created, Enterprise Manager automatically keeps track of the request ID and updates the HP Service Manager system every time the alert state changes. Additionally, in-context launch of Enterprise Manager from HP Service Manager and vice versa is supported, thereby improving support workflow and streamlining problem resolution.

Features

The Management Connector for HP Service Manager includes the features shown in Table 6–11.

Table 6-11 Feature Highlights of Management Connector for HP Service Manager

Feature Benefit

Automatic and manual ticket creation

Automatically or manually open HP Service Manager service requests in response to Enterprise Manager alerts.

Ticket templates

Enable administrators to specify which HP Service Manager fields should be populated, and what data these fields should be populated with. The connector includes several of out-of-box templates based on the default HP Service Manager configuration.

In-context launch

In Enterprise Manager, the service request information is displayed in context of the alert, allowing administrators to launch the HP Service Manager Console to view or update the request details. In HP Service Manager, a link to the alert details is provided, enabling the support operator to navigate to the Metric Details page in the Enterprise Manager Console.


Licensed Links

The following links require licensing of the connector:

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for HP Service Manager.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with HP Service Manager is a licensed feature of the Management Connector for HP Service Manager.

  • Click on any alert link, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for HP Service Manager:

Licensed Repository Views

The following repository view is part of the Management Connector for HP Service Manager:

  • MGMT$CONNECTOR

Management Connector for HP OpenView Operations

The Enterprise Manager Management Connector for HP OpenView Operations provides seamless integration between Enterprise Manager and HP OpenView Operations to support a seamless workflow for incident management and resolution.

Oracle Management Connector for HP OpenView Operations enables customers who manage their data centers using HP OpenView Operations to integrate with Enterprise Manager by enabling end-to-end event/alert sharing. The connector allows administrators to automatically forward HP OVO event messages to Enterprise Manager as well as forward Enterprise Manager alerts to HP OVO.

Additionally, the connector keeps track of all of the events HP OVO forwards and automatically updates alert information in the Enterprise Manager console whenever changes occur in HP OVO. A similar synchronization of alerts sent from Enterprise Manager occurs in HP OVO. This ensures that the two systems are always synchronized and provides administrators with up-to-date information about their entire data center.

Licensed Links

The following links require licensing of the connector.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for HP OpenView Operations.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with HP OpenView Operations is a licensed feature of the Management Connector for HP OpenView Operations.

  • Click on any alert link, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for HP OpenView Operations.

Licensed Repository Views

The following repository view is part of the Management Connector for HP OpenView Operations:

  • MGMT$CONNECTOR

Management Connector for IBM Tivoli Enterprise Console

The Enterprise Manager Management Connector for IBM Tivoli Enterprise Console provides seamless integration between Enterprise Manager and IBM Tivoli Enterprise Console to support a seamless workflow for incident management and resolution.

The Oracle Management Connector for IBM Tivoli Enterprise Console enables customers that manage their data centers using IBM Tivoli Enterprise Console to integrate with Oracle Enterprise Manager by enabling end-to-end event/alert sharing. The connector allows administrators to automatically forward Tivoli TEC event messages to Enterprise Manager as well as forward Enterprise Manager alerts to Tivoli TEC.

Additionally, the connector manages all of the events forwarded from Tivoli TEC, and automatically updates alert information in the Enterprise Manager console whenever changes occur in Tivoli TEC. A similar synchronization of alerts sent from Enterprise Manager occurs in Tivoli TEC. This ensures that the two systems are always synchronized and provides administrators with up-to-date information about their entire data center.

Licensed Links

The following links require licensing of the connector.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for IBM Tivoli Enterprise Console.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with IBM Tivoli Enterprise Console is a licensed feature of the Management Connector for IBM Tivoli Enterprise Console.

  • Click on any alert link, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for IBM Tivoli Enterprise Console.

Licensed Repository Views

The following repository view is part of the Management Connector for IBM Tivoli Enterprise Console:

  • MGMT$CONNECTOR

Management Connector for Microsoft Operations Manager 2005

Enterprise Manager Management Connector for Microsoft Operations Manager (MOM) 2005 enables administrators to forward MOM events to Enterprise Manager, thereby enabling better correlation of IT problems across the technology stack.

Features

The Management Connector for Microsoft Operations Manager includes the features shown in Table 6–12.

Table 6-12 Feature Highlights of Management Connector for MOM

Feature Benefit

Forward MOM events to Enterprise Manager

Enable administrators to forward MOM events to Enterprise Manager, thereby enabling better correlation of IT problems across the technology stack.

Synchronization

Automatically update Enterprise Manager when MOM changes occur.


Licensed Links

The following links require licensing of the connector.

  • From the Grid Control Home page, click the Setup link in the upper right corner of the page. Click the Management Connectors link in the side panel. Configuring the connector by clicking on the Configure icon is a licensed feature of the Management Connector for Microsoft Operations Manager.

  • From the Grid Control Home page, click the Preferences link in the upper right corner of the page. Click the Rules link in the side panel, select a rule in the list, then click Edit. Click the Methods property page. In the Advanced Notification Methods table, any name associated with MOM is a licensed feature of the Management Connector for Microsoft Operations Manager.

  • From the Grid Control Home page, select the Alerts tab, then select the Critical sub-tab. Click a critical alert Target name, then click one of the metric alerts in the page that follows. The Create/View Ticket link in the Related Links section is a licensed feature of the Management Connector for Microsoft Operations Manager.

Licensed Repository Views

The following repository view is part of the Management Connector for Microsoft Operations Manager:

  • MGMT$CONNECTOR