9 Configuring Web Conferencing

This chapter describes how to configure Grid Control 10g Release 2 (10.2) to manage the Web Conference component of Oracle Collaboration Suite Release 2.

Note: See Chapter 1, "Introduction to Managing Oracle Collaboration Suite 10g Release 1" for information on configuring Grid Control to manage Real-Time Collaboration components for Oracle Collaboration Suite 10g Release 1.

This chapter contains the following sections

• Overview of the Web Conferencing Target Types

• Creating the Real-Time Collaboration Target

• Creating a Web Conferencing Web Application Target

• Creating the Real-Time Collaboration Group Target

9.1 Overview of the Web Conferencing Target Types

Web Conferencing is installed as a set of services distributed over hosts and databases. Monitoring Web Conferencing involves monitoring the Web Conferencing installations, the hosts on which the Web Conferencing software runs, the OC4J and HTTP instances, and the Web Application, which conducts transactions to run the various web conferencing test servlets.

Therefore, a Web Conferencing group target is created at the end of the process. This group target captures the important metrics of all the members of the group and also displays relevant charts all on one Web page. Web Conferencing targets consist of:

• One Web Conferencing target for each Web Conferencing installation. It is usually defined on the host where Web Conferencing processes are running.

• One Web Application for all the Web Conferencing installations. This Web Application will track all the URLs of all the Web Conferencing installations.

• OC4J instances, HTTP servers, and hosts running on the same host as Web Conferencing are also part of the entire Web Conferencing group.

• One Web Conferencing group target that groups together all the above mentioned targets and serves as a convenient starting point for monitoring Web Conferencing.

9.2 Creating the Real-Time Collaboration Target

To create the Real-Time Collaboration target:

1. Using Grid Control, navigate to the Management Agent home page for the Management Agent that was installed on the Web Conferencing host. Use these steps to navigate to the appropriate Agent home page:

   1. Click Setup at the top of any Grid Control page.

   2. Click Agents in the Overview of Setup page subtab.

   3. In the Agents table on the Agents page, click the link for the Management Agent for the Web Conferencing host.

2. In the Monitored Targets section of the page, select Real-Time Collaboration from the Add box, then click Go.

   Grid Control displays the property page for the selected target type. Provide the required information, as described in Table 9-1.

3. Click OK to create the target.

   
   

   See Also: "Adding Targets to be Monitored and Administered by Enterprise Manager" in the Grid Control online help

   
   

Table 9-1 Web Conferencing Target Properties

Property	Description
Real-Time Collaboration Oracle Home Path	The Oracle Home directory of the Real-Time Collaboration component.
Real-Time Collaboration Directory Name	The directory name where the Real-Time Collaboration component is configured. This is an optional parameter that defaults to imeeting. This is not a path, just the directory name. For example, if the Real-Time Collaboration component is configured in the /OCS/midtier/orahome/imeeting directory, the value of the Real-Time Collaboration Directory Name property should be imeeting.
Real-Time Collaboration Admin Page	The URL of the instance diagnostics page of the Real-Time Collaboration target. The URL should be in the following format: http://<host>:<port>/imtapp/logs/system.jsp You can use either a regular (HTTP) or encrypted (HTTPS) connection. For example: https://webconfl2.oracle.com/imtapp/logs/system.jsp
Real-Time Collaboration IMTPM Port	The port number of the Real-Time Collaboration component server. This is an optional parameter.
Script Extension	The file extension of operating system scripts that get information for the monitor system. For Windows systems, the file extension is .bat. For UNIX systems, the file extension is .sh. Most of the scripts that get information for the monitor system are now written in Perl, and this property is now optional.
OPMN IAS Component	The OPMN component for this process. The default value is RTC.

9.3 Creating a Web Conferencing Web Application Target

To monitor your Web Conferencing instances, you can create a Web Application target. Web Application targets can be monitored for availability and performance with Application Service Level Management transactions. You can also measure the response time of pages in your Web Applications using End-User Page Performance Monitoring.

See Also: "About Application Performance Management" in the Grid Control online help

To create a Web Application target for your Web Conferencing components:

1. Using Grid Control, navigate to the Agent home page for the Oracle Management Agent that was installed on the Web Conferencing host. Use these steps to navigate to the appropriate Agent home page:

   1. Click Setup at the top of any Grid Control page.

   2. Click Agents in the Overview of Setup page subtab.

   3. In the Agents table on the Agents page, click the link for the Management Agent for the Web Conferencing host.

2. In the Monitored Targets section of the page, select Web Application from the Add box, then click Go.

   Grid Control displays the Create Web Application wizard, which guides you through the process of creating the Web Application.

3. On the Create Web Application: General page, enter the following URL in the Homepage URL field:

   http://<host>:<port>/pls/portal
   
   

   For example:

   http://mgmthost42.acme.com:7777/pls/portal
   
   

4. Use the rest of the wizard to provide the rest of the information required for a Web Application target.

   Click Help for more information about using the Create Web Application Target wizard.

5. Use the instructions in the online help to create some representative transactions to measure the availability and performance of the Web Application you just created.

   For example, create a transaction that attends a test meeting. Create additional transactions that test the document and voice conversion features of Web Conferencing.

   The following URL provides a good starting point for a transaction that tests the availability and performance of the Web Conferencing application:

   http://<host>:<port>/imtapp/servlet/ImtTestServlet?mtgtest=true
   
   

   This transaction works when Web Conferencing is configured but voice services are not.

   
   

   See Also: "Creating Transactions" in the Grid Control online help

   
   

6. Enable End-User Page Performance Monitoring for the Web Application using the procedures for earlier versions of the Oracle Application Server described in "Configuring End-User Performance Monitoring Using Earlier Versions of Oracle Application Server Web Cache" in Oracle Enterprise Manager Advanced Configuration for Oracle Enterprise Manager Grid Control 10g Release 2 at:

   http://www.oracle.com/technology/documentation/oem.html

   
   

   Note: Before you apply End-User Page Performance Monitoring to monitor your Oracle Collaboration Suite Web Application target, you must apply patch number 3040716 to the Oracle Application Server middle-tier instance. You can download the patch from OracleMetaLink: http://metalink.oracle.com/

   
   

9.4 Creating the Real-Time Collaboration Group Target

After all the Web Conferencing targets are configured, you can create the Web Conferencing group target, which provides a custom user interface for managing your Oracle Collaboration Suite environment.

The Oracle Collaboration Suite Web Conferencing group home page contains the alerts table, followed by a table of rows of component targets and columns of key metrics. There is also a Performance tab where key metrics are charted for the Web Conferencing group.

To create the Web Conferencing group target:

1. Click the Targets tab in Grid Control.

2. Click All Targets.

3. Select Collaboration Suite Component from the Add box, then click Go.

   Grid Control displays the Create Collaboration Suite Component page.

4. Select Real-Time Collaboration from the Component Type list.

5. Enter a name for the Web Conferencing group in the Name field.

   For example, enter Web Conferencing Group.

6. Select the targets that you want to add to the group from the Available Targets list and add them to the Selected Targets list.

   Be sure to add the following target types to the Web Conferencing group:

   • The host targets where the Web Conferencing servers reside

   • The Web Conferencing target you created in Section 9.2

   • The Web Application target you created in Section 9.3

   • The OracleAS Containers for J2EE (OC4J) and Oracle HTTP Server targets on the host

7. Click OK to create the group target.