Accessibility Guide for Siebel Business Applications > Setting Up Siebel Accessibility Features >

Configuring Analytics for Accessibility

If you have a preconfigured Webcat for Analytics, it is recommended that you set up the dashboards so that they are organized in a less visual manner to make navigation easier for the visually impaired. Administrators may want to consider creating separate dashboards for use with assistive technology such as JAWS, rather than using preconfigured dashboards.

Best Practice Recommendations

When configuring or creating dashboards, consider the following best-practice recommendations:

• Refrain from using charts and tickers, because they are not supported.
• Reduce the interactivity and the complexity of reports. For example, restrict the number of prompts and drop-down menus, do not use the drill-inline feature for sections, and configure tables to show as many rows as possible.
• Remove report links that are not useful for the visually impaired. This includes links such as Modify the Report, and Add to Briefing Book, and might also include the Printing and Downloading options.
• Restrict access to Analytics Administration screens, as they are not supported.

Optional Analytics Settings

The following settings are not required, but are recommended for accessibility.

• DashboardMaxBeforeMenu. When more than 15 dashboard names are available for display, Siebel Analytics creates a drop-down list of the dashboards from which users can choose. By modifying the Siebel Analytics Web configuration file instanceconfig.xml file, you can change the number of dashboard names to show before a drop-down list appears. This modification makes it easier for users of assistive technology to navigate the dashboard list.

  Modify the following entry in the instanceconfig.xml file. The minimum value is 1.

  <DashboardMaxBeforeMenu>1000</DashboardMaxBeforeMenu>

  The instanceconfig.xml file can be found in the following location: \SiebelAnalyticsData\Web\config\instanceconfig.xml

• DashboardInlineLoad. Setting DashboardInlineLoad to false turns off inline loading of content on dashboards, and facilitates screen reading by assistive technology. When this value is set in the instanceconfig.xml file, whenever an action is performed on the dashboard, the entire page is refreshed rather than the content changing dynamically.

  Modify the following entry in the instanceconfig.xml file. The default is true.

  <DashboardInlineLoad>false</DashboardInlineLoad>

  The instanceconfig.xml file can be found in the following location:

  \SiebelAnalyticsData\Web\config\instanceconfig.xml

For more information on editing the instanceconfig.xml file, see Siebel Analytics Web Administration Guide.