Applications Administration Guide > D&B Integration >

Setting Up the Symbolic URL for Access to the D&B Database

When you have a connection to the Internet and have a D&B account set up already (with a user ID and password), you can:

• Obtain the most current account information by invoking real-time searches of the D&B database and online purchase
• Access and order D&B business and credit reports

For more information about D&B reports and about searching D&B for new accounts, see Accessing Company Data and Reports with D&B.

To access D&B data live from your Siebel application through the D&B Web site, you must first contact D&B for a user ID, password, and payment options. Then you can set up your Siebel application to access the D&B database.

To set up the symbolic URL for D&B real-time search and update

1. Navigate to the Administration - Integration screen > WI Symbolic URL List.
2. From the Show drop-down list, choose Symbolic URL Administration.
3. In the Symbolic URL list, select DNBGlobalAccess.
4. Make sure the URL is https://globalaccess.dnb.com/access/scripts/broker.asp
5. In the Symbolic URL Arguments list:
   1. Select the USERID record, and enter the user ID provided by D&B in the Argument Value field.

      NOTE:  This field is not case-sensitive.

   2. Select the USERPASS record, and enter the password provided by D&B in the Argument Value field.

To set up the symbolic URL for D&B report ordering

1. Navigate to the Administration - Integration screen > WI Symbolic URL List.
2. From the Show drop-down list, choose Symbolic URL Administration.
3. In the Symbolic URL list, select DNBReport.
4. Make sure the URL is https://reportserver/scripts/ProductRetriever and that the Host Name is www.dnb.com.
5. In the Symbolic URL Arguments list:
   1. Select the USERID record, and enter the user ID provided by D&B in the Argument Value field.

      NOTE:  This field is not case-sensitive.

   2. Select the USERPSWD record, and enter the password provided by D&B in the Argument Value field.
6. From the Show drop-down list, select Host Administration.
7. In the HTTP Host list, make sure that there is a record where Name is www.dnb.com and Virtual Name is reportserver.

NOTE:  If you are using Siebel eBriefings and want to enable a link from briefing documents to the D&B report ordering site, see Siebel Briefings Administration Guide.