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Applications Administration Guide > Message Broadcasting > About Message BroadcastingMessage broadcasting provides a platform for administrators and other users with access to the Message Broadcasts view to send important information directly to users' screens. Typically, this information is time-critical such as a due date, or it is updated frequently such as a call queue's status. NOTE: Message Broadcasting is available for employee applications. (It is not available for customer or partner applications.) The messages can be displayed by one of the following two methods:
Messages have severity levels (indicated by color) and activation and expiration dates. Message Broadcasts can be created through the administration view, automatically from Siebel Business Process Designer, or remotely from a third-party application through Siebel EAI. In What Order Are Messages Displayed?Message Broadcast messages are retrieved from the Message table through the Siebel application server and sent to the message bars of the targeted Siebel Web Client sessions. There is no set order for the messages to appear on the message bar, that is, the order cannot be controlled by the administrator or the end user. About Disabling MessagesUsers can disable their scrolling message bar, but the administrator can override this setting for broadcast messages. About Message Broadcast Caching Versus Directly Polling the DatabaseThere are two methods for ways for the application to obtain the messages for display:
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Applications Administration Guide |