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Siebel Assignment Manager Administration Guide > Availability-Based Assignment > Process of Configuring Assignment Objects for Availability-Based AssignmentWhen you configure assignment objects for availability-based assignment, Assignment Manager can review an employee's calendar as a criterion for assignment. If the employee's calendar has no activities booked at the time required by the object, and has a sufficient time period available for the object's duration, the employee qualifies for assignment. RequirementsBefore configuring the assignment object, make sure the following information is satisfied:
By default, the Activity assignment object has the required columns in its database table for Start Time and Duration; however, one column must be extended if the Early Start Time property is desired. All other assignment objects must have their base tables extended if you want them enabled for availability-based assignment. To configure assignment objects for availability-based assignment, you need to perform the following tasks:
NOTE: It is recommended that you review the sections on extension tables and columns in Configuring Siebel Business Applications before completing this process. |
Siebel Assignment Manager Administration Guide |