Bookshelf v7.8: Assignment Manager Error Messages

Table 56 lists some of the error codes, the message text, and a description of each error that Assignment Manager may generate during processing. For each error, Assignment Manager writes this information to the Assignment Manager log file (if you specified that one be used).

NOTE: When dynamic assignment is running, some users may receive the following error when attempting to modify a record: "The selected record has been modified by another user since it was received. Please continue." This may occur because Assignment Manager updated the record by assigning it while the user was trying to edit it. In this situation, the user's changes may be lost. The solution is to refresh the query and reenter the user's changes.

Table 56. Assignment Manager Error Codes
Error Code	Error Text1	Resolution2
ERR_ASG_ALREADY_ASSIGNED	Assigned this object %1 (more recently than requested %2).	This is just information.
ERR_ASG_ASSIGN_REPLY	Selected %3 rules, %5 organizations, and %4 people for %1 (%2).	This is just information.
ERR_ASG_BASSIGN_REPLY	Assigned %1 rows for %2.	This is just information.
ERR_ASG_LOADING_OBJECT	Unable to load assignment object %1.	The configuration of the assignment object is not correct. Use Siebel Tools to check the configuration of the assignment object.
ERR_ASG_BDENORM_REPLY	Denormalized %1 rows for %2.	This is just information.
ERR_ASG_CANNOT_ASSIGN_ LOCKED_ROW	Cannot assign this item because it is in a locked state. (Object Name = %1, Object Row Id = %2.)	If you want to assign this object, please uncheck the Lock Assignment field for the object being assigned. Otherwise, this is just information.
ERR_ASG_DENORM_REPLY	Denormalized %1 rows for %2.	This is just information.
ERR_ASG_DUP_CONFLICT	Unable to update row (%1) because updated values violate unique index with an existing row (%2).	Check the data on your team table on the object row_ID where it failed.
ERR_ASG_INVALID_BU_ DFLT_NAME	Default organization %1 for assignment object %2 is not found in the organizations table. Please check that Default Organization - %1 is a valid organization.	Use Siebel Tools to set the Default Organization parameter for the assignment object to a valid organization in the database.
ERR_ASG_INVALID_EMP_ DFLT_NAME	Default employee %1 for assignment object %2 is not found in the employees table.	Use Siebel Tools to set the Default Employee parameter for the assignment object to a valid employee in the database.
ERR_ASG_INVALID_POSTN_ DFLT_NAME	Default position %1 for assignment object %2 is not found in the positions table.	Use Siebel Tools to set the Default Position parameter for the assignment object to a valid position in the database.
ERR_ASG_INVALID_STORE_ COL_NUM	Assignment criteria attribute %1 has an invalid store column.	Check the Store Column value for your assignment criteria attribute and make sure it lies between 1 and 4.
ERR_ASG_INVALID_WF_ LINK_COL	Assignment attribute column (%1) references invalid workflow component column (%2).	Check the Workflow Policy Component Column property of the assignment attribute column, and make sure it points to a valid and active workflow policy component column.
ERR_ASG_ITEM_ATTR_HAS_ NO_ATTR	Assignment Criteria %1, Assignment Criteria Attribute %2 has no attribute defined. Verify in Siebel Tools that the Assignment Criteria %1 has an assignment criteria attribute defined and active. Recompile the server repository file to apply changes made on assignment criteria configuration if necessary.
ERR_ASG_ITEM_ATTR_HAS_ NO_ITEM	Item(%2) not found for item attribute (%1). Please make sure that the item(%2) is active.	Make sure that the Parent Assignment Item Type of the Assignment Criteria Attribute(%1), points to a valid and active assignment criteria.
ERR_ASG_ITEM_NOT_ FOUND	Assignment Criteria %1 has an invalid assignment attribute. Please check the assignment criteria configuration on Siebel Tools using the Validate tool, and note that it is a requirement to recompile the server SRF after adding or deleting assignment criteria records.
ERR_ASG_LOADING_GROUP	Unable to load assignment rule %1 from the database. Please check the assignment rule definitions to make sure that all the required information is correct and press the Release button to recreate the rule cache data file.
ERR_ASG_LOADING_OBJECT	Unable to load assignment object %1."	Check the configuration of the assignment object.
ERR_ASG_LOV_VALUE_NOT_ FOUND	No LOV value found for Type [%1], Value [%2].	Make sure expertise values for skills are valid, belonging to LOV type EXPERTISE_CD (defined through Application Administration screens).
ERR_ASG_MATCHASSIGN_ REPLY	Qualified and selected %3 rules, %5 organizations, and %4 people for %1 (%2).	This is just information.
ERR_ASG_MATCH_REPLY	Qualified %3 rules, %5 organizations, and %4 people for %1 (%2).	This is just information.
ERR_ASG_NO_OBJ_COL_FOUND	Assignment object %1 has no columns.
ERR_ASG_NOT_EMP_POSTN	Employee or Position not specified for assignment object %1.	If person-based assignment, make sure that at least one of the four properties (Position Table, Position Primary Column, Employee Table, Employee Primary Column) for assignment object %1 has a valid non-null value. If organization-based assignment, make sure that at least one of the two properties (Org Table, Org Primary Column) for assignment object %1 has a valid non-null value.
ERR_ASG_NO_WF_COLS_ IN_ATTR	Assignment attribute %1 has no workflow columns.
ERR_ASG_NO_WF_OBJECT	No workflow object available for assign object = %1.	Make sure that the Parent Workflow Object property of the Assignment Object % points to a valid workflow object.
ERR_ASG_OBJECT_NOT_FOUND	Assignment object %1 is not registered in the Siebel repository. Please make sure that %1 is a valid assignment object name and the value you input is identical to what you see in the application. Please review the Assignment Manager documentation for details on the required parameters before running an Assignment Manager task.
ERR_ASG_PERSON_OBJECT_ NUM_ATTR_MISMATCH	Number of attributes do not match with assignment object for person object %1.
ERR_ASG_PR_TBL_ROW_ NOT_FOUND	RowId [%1] in table [%2] not found.	Make sure that request submitted is for a valid Row Id in table (%2).
ERR_ASG_UPDATE_FAILED	Unable to update row %1 (%2).	Check the log file for database related error, and correct the error.
ERR_ASG_PARSING_VALUE	Unable to parse criteria value %1.
ERR_ASGN_KEY_NO_MATCH	Assignment Key %1 does not match the Request Key.	Make sure that the AsgnKey parameter is set to the Row Id of one of the assignment groups mapped to the server.

1The error text that appears in Table 56 is generic. However, for most errors, Assignment Manager generates more specific information about the exact cause of the error. Both the generic and the specific error messages appear in the Server Process Log; while only the specific error message appears in the Assignment Manager log file.

2If the Resolution column is blank, this means either the error code is no longer applicable or the text of the error code is informative enough not to warrant a separate explanation for resolution.