Siebel Automotive Guide > Tracking Service History >

Working with Service History

Use this procedures to view, edit, create, and delete service history for a vehicle or for a contact.

This task is a step in Process of Tracking Service History.

To view, edit, create, and delete the service history for a particular vehicle

1. Navigate to the Vehicles screen.
2. Drill down on the VIN field link for a selected vehicle record.
3. Click the Service History view tab.
4. In the Service History list, add, edit, or delete records.

To view, edit, create, and delete the service history for a particular contact

1. Navigate to the Contacts screen > Contacts List view.
2. Drill down on the Contact field link for a selected contact record.
3. Click the Service History view tab.
4. In the Service History list, add, edit, or delete records.

Related Topics

• Creating a New Service History Record
• Managing Services Performed
• Managing Manufacturer and Customer Pay