Siebel Dealer Administration Guide > Dealers' Use of Siebel Dealer for Captive Finance >

About Using Siebel Dealer for Captive Finance

When customers buy or lease cars, they get loans from the financial institution specified by the automotive company. This is sometimes called captive finance.

Using Siebel Dealer, dealers work on customer loans primarily in the following two ways:

  • Credit Origination. When a customer applies for credit to buy or lease a vehicle, the dealer can use Siebel Dealer to fill out the financing application and submit it to the finance company.
  • End of Lease. When a customer returns a leased vehicle, the dealer performs an end-of-lease process that includes inspecting the vehicle. The dealer can use Siebel Dealer to enter details about the condition of the vehicle, and to submit these details to the finance company.
Siebel Dealer Administration Guide