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Workflow Roles

The job roles associated with Siebel Business Process Designer are the following:

• The Workflow Configurator uses Siebel Tools to develop workflow processes and to define objects, business services, and programs.

  Your organization can use the predefined objects, business services, or programs provided in the application; or, the Workflow Configurator can define customized objects, business services, and programs in Siebel Tools.

  NOTE:  Business services can also be defined in the Siebel client. For more information, see Integration Platform Technologies: Siebel eBusiness Application Integration Volume II.

• The Workflow Administrator monitors workflow processes in the Siebel client using Siebel Business Process Designer. The Workflow Administrator also activates workflow policies by generating database triggers in a script and creating them in the Siebel database. The Workflow Administrator then starts Siebel Server processes that execute workflow processes and policies. This person is typically a system administrator, database administrator, or someone from the Information Services department.
• The End User uses the system and executes workflow processes and policies. This person is typically an employee of your organization, and can also be a customer.