Siebel Business Process Designer Administration Guide > Workflow Policies > About Creating Workflow Policies >

Defining Workflow Policy Actions

Workflow policy actions are events that you want to occur when the conditions of your workflow policy are met. You must create the appropriate workflow policy actions before you create the policy that will use the actions.

In the Siebel Business Process Designer, you use the Workflow Policies Action view to define policy actions. This view and its associated fields are described below. For the procedure on creating a workflow policies action, go to Creating a Workflow Policy Action.

The Workflow Policies Action view consists of three applets. These applets are:

• Actions applet. This is where you create a name for your action and choose the appropriate program. See About the Actions Applet in the Workflow Policies Action View.
• Arguments applet. This is where you define the arguments for the action. The format of the Arguments applet changes depending on the program type of the action. See About the Arguments Applet in the Workflow Policies Action View.
• Recipients applet. This is the contact name, employee name, position, or relative of the workflow policy object that can receive an email, page, or message broadcast. See About the Recipients Applet.

NOTE:  You cannot invoke DLLs or external functions using workflow policy actions. Use workflow processes for this.