Siebel Business Process Designer Administration Guide > Workflow Policies > About Customizing Workflow Policies with Siebel Tools >

Creating a Workflow Policy Object

Creating a workflow policy object consists of four main steps:

About the Relationship Between Workflow Policy Components

Figure 12 shows the entity relationship diagram for four Service Request Workflow Policy components. The diagram shows each of the components, their relationship to one another, and which columns are of interest. Service Request is the primary workflow policy component, and the other three components are joined directly or indirectly to it.

Figure 12.  Relationships of Workflow Policy Objects and Workflow Policy Component
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Relationship Between Workflow Policy Object and Workflow Policy Component

If the Service Request has the primary field checked, then it is the primary component. All the other components in the list are the nonprimary components of the Service Request workflow policy object.

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