Siebel Communications Guide Addendum > Workflow Reference > Workflows to Edit Order Line Items >

SIS OM Add Service Charge Order Sub-Process

This workflow adds a onetime charge to a service instance for a disconnect order type. Figure 18 shows this workflow.

The SIS OM Edit Service Order Line Item workflow invokes this workflow as a subprocess.

Figure 18. SIS OM Add Service Charge Order Sub-Process Workflow

Workflow Description. This workflow:

1. Recursively loops through the input property set (the complete hierarchy of service instances for the delete operation) and returns a list of the product IDs and corresponding integration IDs with a Service Bundle billing type.
2. Queries each of the products and gets the penalty charge details, if any, to append to the input property set.

Associated Business Service Methods. The following table shows the steps in this workflow that call business service methods.