Siebel Communications Server Administration Guide > Configuring Communications Templates > About Communications Templates >
Template Visibility and Access
Templates can be created solely for personal use, or can be made publicly available to all users of the applicable communications features.
NOTE: In general, templates that are created for group use should be created, modified, or reviewed by advanced users who have administrator privilege. Such users work with templates in the All Templates view in the Administration - Communications screen.
Depending on the context of use, which templates are displayed to a user, such as in the Body drop-down list, depends on the following factors: