Siebel Communications Server Administration Guide > Views for Communications Administration >
View for Defining Templates
The All Templates view is used to specify communications templates and outbound requests. You use it to create or modify outbound communications templates used by Siebel Email Response; by the Send Email, Send Fax, and Send Page commands; by outbound messages sent by Siebel Workflow; and by outbound communication requests for various channels. See Configuring Communications Templates.