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The Applications Administration Guide covers the setup tasks that are common to all Siebel Business Applications, such as using license keys, defining employees, and defining your company's structure. It also provides the information you will need to implement, configure, and monitor the Siebel sales, service, and marketing products and to perform data administration and document administration tasks. Some tasks discussed in this chapter might replace the corresponding ones in the administration guide, whereas others might be additional tasks. Make sure you review Table 4 before following the procedures in the Applications Administration Guide.
This guide assumes that you have already installed, or if you are an existing customer, installed and completed the upgrade of, a Siebel Consumer Goods application. If you have not, go to the Installation/Upgrade section of the Siebel Bookshelf for the guides that are relevant to your company's implementation.
The Siebel Database Server installation script creates a Siebel administrator account that can be used to perform the tasks described in this guide. For information about this process, see the Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools or the Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools, and also the Deployment Planning Guide. Also see the System Monitoring and Diagnostics Guide for Siebel Business Applications and the Siebel Server Administration Guide.
CAUTION: Do not perform system administration functions on your local database, because it can have serious results, such as: data conflicts, an overly large local database, or a large number of additional transactions to route.
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