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Siebel Consumer Goods Guide > Objectives > Process of Working with ObjectivesThis section lists the tasks typically performed by administrators and end users when managing objectives. Your company may follow a different process according to its business requirements. Administrator Setup ProceduresThe following list shows tasks administrators typically perform to manage objectives:
End-User ProceduresThe following list shows tasks end users typically perform to access and use objectives:
In general, retail sales representatives do not create objectives, but instead use objectives to direct the activities they perform during customer visits. They use the Objectives screen to review objectives, recommended activities, target accounts, and literature that applies to the retail stores and accounts they call on. For details on how retail sales representative use the retail execution feature to carry out recommended activities, see Retail Execution. Administrator and End-User Maintenance ProceduresDuring the campaign, retail sales managers and sales representatives check on the status of the objectives and associated activities. |
Siebel Consumer Goods Guide |