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Reviewing the Usage-Tracking Log Files
Usage-tracking log files are written to the directory that you specify in the system preferences. The log files are named: SiebelUsageTracking_HOST_PID_YYYY-MM-DD_HH.FF
Where:
- HOST = Server host name
- PID = Process ID of the AOM
- YYYY-MM-DD-HH = Formatted date and time
- FF = File format (XML, W3C, or CSV)
For example, SiebelUsageTracking_sshost_2624_2004-03-15_16.XML is the log file begun at 4 P.M. on March 15, 2004. NOTE: Log files are not created for periods when there is no activity. For example, if UsageTracking Log Time Period = Hourly but there are no users from 1:15 A.M. to 4:55 A.M., log files are not created for the 2 A.M. or 3 A.M. hours.
Table 9. Data Written to Usage-Tracking Log Files
|
|
User |
User's login ID |
IP |
IP address of the session |
Session ID |
Unique ID for the session |
Type |
Four possible values:
- MM Page — Indicates viewing of a microsite page
- GN Article — Indicates viewing of a group news article
- CB Asset — Indicates downloading of a content asset
- ViewActivated — Indicates viewing a view in the Siebel application
|
Row ID |
Data row ID of the microsite page, group news article, or content asset |
Name |
The name of the microsite page, group news article, content asset, or view |
Event Start Date Time |
The time the user clicked on the item |
Event End Date Time |
The time of the user's next event |
Status |
Indicates success |
This task is a step in Process of Usage Collection. To review usage-tracking log files
- Open or import the log files in your reporting tool of choice.
- Purge log files when necessary.
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