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Reviewing the Usage-Tracking Log Files

Usage-tracking log files are written to the directory that you specify in the system preferences. The log files are named:



  • HOST = Server host name
  • PID = Process ID of the AOM
  • YYYY-MM-DD-HH = Formatted date and time
  • FF = File format (XML, W3C, or CSV)

For example, SiebelUsageTracking_sshost_2624_2004-03-15_16.XML is the log file begun at 4 P.M. on March 15, 2004.

NOTE:  Log files are not created for periods when there is no activity. For example, if UsageTracking Log Time Period = Hourly but there are no users from 1:15 A.M. to 4:55 A.M., log files are not created for the 2 A.M. or 3 A.M. hours.

Table 9. Data Written to Usage-Tracking Log Files
Data Column


User's login ID


IP address of the session

Session ID

Unique ID for the session


Four possible values:

  • MM Page — Indicates viewing of a microsite page
  • GN Article — Indicates viewing of a group news article
  • CB Asset — Indicates downloading of a content asset
  • ViewActivated — Indicates viewing a view in the Siebel application

Row ID

Data row ID of the microsite page, group news article, or content asset


The name of the microsite page, group news article, content asset, or view

Event Start Date Time

The time the user clicked on the item

Event End Date Time

The time of the user's next event


Indicates success

This task is a step in Process of Usage Collection.

To review usage-tracking log files

  1. Open or import the log files in your reporting tool of choice.
  2. Purge log files when necessary.
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