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Siebel Data Quality Administration Guide > Siebel Data Quality Concepts > Displaying of DuplicatesAfter calculating match scores, the third-party software returns duplicate records to the Siebel application. In real-time mode, the Siebel application displays the duplicate records in a pop-up window. These windows are:
You can however, configure the names of these pop-up windows as described in Configuring the Pop-Up Windows Displayed in Real-Time Data Matching. The user can either choose a record for the current record to be merged with, or click Ignore to leave the possible duplicates unchanged. For more information, see Real-Time Data Cleansing and Data Matching. In batch mode, duplicate records are displayed in the Duplicate Account Resolution, Duplicate Contact Resolution, and Duplicate Prospect Resolution views in the Administration - Data Quality screen and also in the following views:
The user can then decided about which records to retain or merge with the retained records. For information about merging records, see Merging of Duplicate Records. |
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