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Siebel Data Quality Administration Guide > Siebel Data Quality Concepts > Fuzzy QueryFuzzy query is an advanced query feature that makes searching more intuitive and effective. It uses fuzzy logic to enhance your ability to locate information in the database. Fuzzy query is useful in customer interaction situations for locating the correct customer information with imperfect information. For example, fuzzy query makes it possible to find matches even if the query entries are misspelled. As an example, in a query for a customer record for Stephen Night, you can enter Steven Knight and records for Stephen Night as well as similar entries like Steve Nite are returned. Standard query methods can rule out rows due to lack of exact matches, whereas fuzzy query does not rule out rows that contain only some of the query specifications. The fuzzy query feature is most useful for queries on account, contact, and prospect names, street names, and so on. Fuzzy query operates as follows:
Fuzzy query is not enabled by default; to use fuzzy query you must enable it and ensure that other conditions are met as described in Enabling and Disabling Fuzzy Query. For information about using fuzzy query, see Using Fuzzy Query. |
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