Bookshelf v7.8: Siebel Financial Services: Retail Finance

Table 18. Demo Users for Siebel Financial Services: Retail Finance
Username and Password	Name / Title	Application	Primary Responsibility	Role
CABLE	Carol Able / Contact Center Agent	Siebel Finance Call Center	RF Universal Agent - Contact Center	Able handles inbound consumer service requests and is responsible for cross-selling and outbound telesales.
CMICHAEL	Christine Michaels / Manager	Siebel Finance Call Center	RF Vice President - Contact Center	Michaels manages an inbound and outbound call center.
EQUITY	Erika Quity / Mortgage Specialist	Siebel Finance Call Center	RF Agent - Credit Center Service	Quity uses Siebel Finance Call Center to handle consumer loan requests, such as mortgage, home equity, and credit card requests in a call center.
SBUTLER	Stacey Butler / Senior Call Center Agent	Siebel Finance Call Center	RF Agent - Small Business Call Center	Butler uses Siebel Finance Call Center in a blended small business call center, handling both sales and service.