This chapter outlines the basic concepts of a business service, its structure and purpose, and how you can customize and create your own business service. This chapter also describes how to test your business service before it is implemented. The following topics are included:

• About Business Services
• Creating Business Services in Siebel Tools
• Creating a Business Service in the Siebel Client
• Business Service Export and Import
• Testing Your Business Service
• About Accessing a Business Service Using Siebel eScript or Siebel VB
• Business Scenario for the Use of Business Services