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Generating Credit, Fraud, and Usage Information in Siebel Energy

Siebel Energy contains a view for administrators that simulates an external billing system. From that view, you can create credit, fraud, and usage details for a billing account. End users do not have access to the view.

CAUTION:  Siebel Energy billing administration views are part of the Billing Management option. Exclusively for testing purposes, these views are used to simulate an external billing system and therefore should not be used in a production environment. For this reason, they are not part of release documentation.

To generate credit, fraud, and usage information

  1. Navigate to the Billing Data Administration screen.
  2. In the Billing Accounts list, click the name of the account.
  3. Click the Credit Alerts, Fraud Alerts, or Usage Detail view tabs.
  4. In the appropriate list, add a record and complete the necessary fields.

    NOTE:  For Load Factor in the Usage view, you must enter the value as a percentage and not as a decimal value (multiply the value for used KWh or for available kWh by 100%). For example, if you would normally enter .50 as a load factor, enter 50. This makes sure that the data displays properly throughout Siebel Energy.

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