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Accessing Price Comparisons (End User)
The Price Comparison feature can be made available through two applications:
- Siebel Energy allows end users, usually customer service representatives at a call center, to access the Price Comparison feature through the Opportunities screen.
This section describes the procedures that the customer service representatives would do to run the Price Comparison feature.
- Siebel eSales allows prospective or existing customers to access the Price Comparison feature over the Web.
For more information, see Siebel eSales Administration Guide.