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This scenario provides an example of a process flow performed by application administrators. In this scenario, an administrator works for a company holding a user week conference for a software product used by astronomers. In order for event planners and team members to efficiently manage the event, the administrator needs to set up Siebel Events Management for the particular informational needs of the event. Also, because Siebel Pricer has been purchased along with Siebel Events Management, the administrator needs to set up Events Management and Siebel Pricer to work together.
Using lists of values (LOVs), the administrator determines the available fields and selections that allow the event planner and team members to enter and manage the specific information required for this event. For example, the event planner may need to add a planetarium—which is not typically an available selection—as a room type for a session on a college campus. To make this possible, the administrator reviews and modifies the LOVs that populates the static picklist for the room type.
Finally, the administrator performs other procedures that speed data entry by event planners and team members. These procedures include adding and updating account data, entering contact data, and adding venues.
|Siebel Events Management Guide|