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Siebel Field Service Guide > Agreements > Process of Setting Up Agreements > Creating Term TemplatesTerm templates are used to create standard terms which can be added to contracts, for example, Force Majeure. Force Majeure is a special term used to protect against events beyond the control of the service company. The description of this could be similar to the following: Each party will be excused from performance for any period during which it is prevented from performing any obligation, in whole or in part, as a result of socioeconomic, global or natural causes beyond its control, and without its fault or negligence including acts of God, strikes, lockouts, riots, acts of war, epidemics, terrorism, and power failures.
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Siebel Field Service Guide |