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Siebel Field Service Guide > Setting Up and Using the Dispatch Board > Process of Setting Up the Dispatch Board > Enabling Applets for Drag and Drop onto the Dispatch BoardThis task is a step in Process of Setting Up the Dispatch Board. By default, only activities in the Unscheduled Activities list can be dropped onto the Dispatch Board. However, it is possible to configure additional applets so that activities on the other lists can also be dropped onto the Dispatch Board. The Dispatch Board applets can have multiple applets defined as sources for the drag-and-drop transaction in the applet's user properties. In the following example procedure, the FS DB Timed Out Activity List Ax Applet is configured to allow users to drag and drop activities from the Timed Out Activities list onto the Dispatch Board. See Using Siebel Tools for more information on performing configuration tasks with Siebel Tools. To enable applets for drag and drop
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Siebel Field Service Guide |